Warranty Obligation to Customer. In addition to the specific warranty described in Section 7.1, Manufacturer warrants that the products sold shall be free from defects in material and workmanship for a period of 12 months from date of installation at customer's site (the "Customer Warranty Period"). During the Customer Warranty Period, Manufacturer will supply all parts used in servicing such products, excluding gas and disposable products and accessories. Distributor shall provide all warranty service to the end user free of charge while the unit is covered during the Customer Warranty Period. Distributor will complete preventive maintenance visits on the equipment during the Customer Warranty Period as required. Distributor shall provide all non-warranty service at reasonable rates for all Products in the Territory. Non-warranty service shall include, electronic set-up and calibration as well as operational troubleshooting. Distributor shall maintain properly equipped service departments and an adequate inventory of spare parts sufficient to meet the needs of the Territory. Distributor shall use only Manufacturer's authorized parts and gases. Failure to do so completely voids all warranty obligations of Manufacturer and shall be considered a material breach of this Agreement. Manufacturer is not responsible for product failures due to power failures or natural catastrophes of any kind.
Appears in 2 contracts
Samples: Distribution Agreement (Ats Medical Inc), Distribution Agreement (Ats Medical Inc)
Warranty Obligation to Customer. In addition to the specific warranty described in Section 7.1, Manufacturer warrants that the products sold shall be free from defects in material and workmanship for a period of 12 months from date of installation at customer's site (the "Customer Warranty Period"). During the Customer Warranty Period, Manufacturer will supply all parts used in servicing such products, excluding gas and disposable products and accessories. Distributor Manufacturer shall provide all warranty service to the end user free of charge while the unit is covered during the Customer Warranty Period. Distributor will complete preventive maintenance visits on the equipment during the Customer Warranty Period as required. Distributor Manufacturer shall provide all non-warranty service at reasonable rates for all Products in the Territory. Non-warranty service shall include, include electronic set-up and calibration as well as operational troubleshooting. Distributor Such Non-Warranty services will be provided to Agent's customers at the regular service rates for parts and labour of the Manufacturer. Manufacturer shall invoice such services to Agent's customers directly. ** Manufacturer shall maintain properly equipped service departments and an adequate inventory of spare parts sufficient to meet the needs of the Territory. Distributor Customer and Agent shall use only Manufacturer's authorized parts and gases. Failure to do so completely voids all warranty obligations of Manufacturer and shall be considered a material breach of this Agreement. Manufacturer is not responsible for product failures due to power failures or natural catastrophes of any kind.
Appears in 2 contracts
Samples: Agent Agreement (Ats Medical Inc), Agent Agreement (Ats Medical Inc)