Common use of Warranty Procedure Clause in Contracts

Warranty Procedure. 4. Any demonstrable failure of a Product to meet the warranty set forth in clause 3 of these Warranty Conditions (a "Defect" or "Defective Product") must be reported to Esdec in writing (including by email) by the Purchaser promptly upon becoming aware thereof, thereby including all information reasonably known to the Purchaser in respect of the alleged Defect, including, as appropriate, photographs or video recordings of the alleged Defect. 5. The Purchaser shall provide Esdec without undue delay with all additional information and cooperation (including access to facilities and premises) reasonably requested by Esdec in respect of any (allegedly) Defective Products in order to enable Esdec to assess each claim under warranty. At Esdec's request the Purchaser shall furthermore, at Esdec's cost and in accordance with Esdec’s instructions, send the allegedly Defective Products to Esdec or such third party service provider as is designated by Esdec for Esdec's assessment. 6. Esdec shall, or shall procure that its designated third party service provider shall, assess whether allegedly Defective Products under any warranty claim are indeed covered by the warranty provided under these Warranty Conditions and notify the Purchaser in writing of the outcome of this assessment. In the event that any such Product is validated as Defective by Esdec or its designated third party service provider, Esdec shall determine the remedy to which the Purchaser is entitled in respect of the Defective Product in accordance with these Warranty Conditions. With regard to any Product that is not validated by Esdec as Defective: (i) Esdec shall (insofar as delivered to Esdec for assessment) deliver the Product back to the Purchaser at the Purchaser's cost, and (ii) the Purchaser shall promptly at Esdec's request reimburse Esdec for the reasonable costs incurred by Esdec in performing the assessment of the warranty claim. 7. Any Defects that may apparently have resulted from the transport of Products must, where the transport was Esdec's responsibility, be reported to Esdec in writing (including by email) within 48 hours from delivery, and in such cases shall always be accompanied by photographs or video recordings of the alleged Defects. Esdec is only responsible for Defects arising from transportation if such transport was conducted by or on behalf of Esdec, and such transport was not the Purchaser's responsibility. 8. Any claim under warranty shall not entitle the Purchaser to suspend the performance of any of its obligations under the Sales Agreement.

Warranty Procedure. 4. Any demonstrable failure of a Product to meet the warranty set forth in clause 3 of these Warranty Conditions (a "Defect" or "Defective Product") must be reported to Esdec PanelClaw in writing (including by email) by the Purchaser promptly upon becoming aware thereof, thereby including all information reasonably known to the Purchaser in respect of the alleged Defect, including, as appropriate, photographs or video recordings of the alleged Defect. 5. The Purchaser shall provide Esdec PanelClaw without undue delay with all additional information and cooperation (including access to facilities and premises) reasonably requested by Esdec PanelClaw in respect of any (allegedly) Defective Products in order to enable Esdec PanelClaw to assess each claim under warranty. At EsdecPanelClaw's request the Purchaser shall furthermore, at EsdecPanelClaw's cost and in accordance with EsdecPanelClaw’s instructions, send the allegedly Defective Products to Esdec PanelClaw or such third party service provider as is designated by Esdec PanelClaw for EsdecPanelClaw's assessment. 6. Esdec PanelClaw shall, or shall procure that its designated third party service provider shall, assess whether allegedly Defective Products under any warranty claim are indeed covered by the warranty provided under these Warranty Conditions and notify the Purchaser in writing of the outcome of this assessment. In the event that any such Product is validated as Defective by Esdec PanelClaw or its designated third party service provider, Esdec PanelClaw shall determine the remedy to which the Purchaser is Purchaseris entitled in respect of the Defective Product in accordance with these Warranty Conditions. With regard to any Product that is not validated by Esdec PanelClaw as Defective: (i) Esdec PanelClaw shall (insofar as delivered to Esdec PanelClaw for assessment) deliver the Product back to the Purchaser at the Purchaser's costPurchaser'scost, and (ii) the Purchaser shall promptly at EsdecPanelClaw's request reimburse Esdec PanelClaw for the reasonable costs incurred by Esdec PanelClaw in performing the assessment of the warranty claim. 7. Any Defects that may apparently have resulted from the transport of Products must, where the transport was EsdecPanelClaw's responsibility, be reported to Esdec PanelClaw in writing (including by email) within 48 hours from delivery, and in such cases shall always be accompanied by photographs or video recordings of the alleged Defects. Esdec PanelClaw is only responsible for Defects arising from transportation if such transport was conducted by or on behalf of EsdecPanelClaw, and such transport was not the Purchaser's responsibility. 8. Any claim under warranty shall not entitle the Purchaser to suspend the performance of any of its obligations under the Sales Agreement.

Warranty Procedure. 4. Any demonstrable failure of a Product to meet the warranty set forth in clause 3 of these Warranty Conditions (a "Defect" or "Defective Product") must be reported to Esdec in writing (including by email) by the Purchaser promptly upon becoming aware thereof, thereby including all information reasonably known to the Purchaser in respect of the alleged Defect, including, as appropriate, photographs or video recordings of the alleged Defect. 5. The Purchaser shall provide Esdec without undue delay with all additional information and cooperation (including access to facilities and premises) reasonably requested by Esdec in respect of any (allegedly) Defective Products in order to enable Esdec to assess each claim under warranty. At Esdec's request the Purchaser shall furthermore, at Esdec's cost and in accordance with Esdec’s instructions, send the allegedly Defective Products to Esdec or such third party service provider as is designated by Esdec for Esdec's assessment. 6. Esdec shall, or shall procure that its designated third party service provider shall, assess whether allegedly whetherallegedly Defective Products under any warranty claim are indeed covered by the warranty provided under these Warranty Conditions and notify the Purchaser in writing of the outcome of this assessment. In the event that any such Product is validated as Defective by Esdec or its designated third party service provider, Esdec shall determine the remedy to which the Purchaser is Purchaseris entitled in respect of the Defective Product in accordance with these Warranty Conditions. With regard to any Product that is not validated by Esdec as Defective: (i) Esdec shall (insofar as delivered to Esdec for assessment) deliver the Product back to the Purchaser at the Purchaser's costPurchaser'scost, and (ii) the Purchaser shall promptly at Esdec's request reimburse Esdec for the reasonable costs reasonablecosts incurred by Esdec in performing the assessment of the warranty claim. 7. Any Defects that may apparently have resulted from the transport of Products must, where the transport was Esdec's responsibility, be reported to Esdec in writing (including by email) within 48 hours 48hours from delivery, and in such cases shall always be accompanied by photographs or video recordings of the alleged Defects. Esdec is only responsible for Defects arising from transportation if such transport was conducted by or on behalf of Esdec, and such transport was not wasnot the Purchaser's responsibility. 8. Any claim under warranty shall not entitle the Purchaser to suspend the performance of any of its obligations under the Sales Agreement.