When a C. S.S.A. asks for help, the Supervisor will either furnish it or arrange an investigation of conditions within 10 days. If such investigation sustains the claim of the C.S.S.A., the help will be furnished as soon as possible. If such investigation is against the C.S.S.A., the latter may file his/her protest with the VP of Passenger Services, who will immediately ask the President to send a special investigator, familiar with station work, to report on the case, which will be within 10 days. If such investigator reports that the help is required it will be furnished forthwith. If he/she reports that it is not required, the C.S.S.A. may appeal directly to the Chief Xxxxxxx, who after investigation to satisfy himself, will handle the case as a grievance, beginning with the President.
When a C. S.S.A. is notified or called for a specific purpose, on any day, he/she will be released from duty after such service is performed unless required by the RTC for train service.
When a C. S.S.A. asks for help, the Supervisor will either furnish it or arrange an investigation of conditions within ten days. if such investigation sustains the claim of the C.S.S.A., the help will be furnished as soon as possible. If such investigation is against the C.S.S.A., the latter may file his/her protest with the Director Passenger Services, who will immediately ask the President to send a special investigator, familiar with station work, to report on the case, which will be within ten days. If such investigator reports that the help is required it will be furnished forthwith. If he/she reports that it is not required, the
