Common use of Work Order Process Clause in Contracts

Work Order Process. The Vendor shall furnish all systems pursuant to work orders issued under this Contract. Each work order shall be subject to all of the terms and conditions of this Contract, and incorporated into this Contract by this reference. The Vendor shall furnish all the goods and services (“deliverables”) specified in the Work Order in an aggregate, single, complete transaction and not as separate items. For each work order under this Contract, Vendor shall commence work upon issuance of a notice to proceed by the City. Work orders under this Contract may be generated by the City under the following conditions: The Work Order is within the scope of the original solicitation and contract or is within the allowed conditions for expansions under Section 5 (Expansion Clause) above; A post-warranty annual maintenance agreement is subject to the provisions outlined in the Master Software License and Services Agreement signed between the City and CA on June 15, 2007; The City issues a request to upgrade equipment, software, or to change quantities of any deliverable; The City orders additional custom features or interfaces for the Systems prior to or after the acceptance period; or For any subsequent work order(s) requested by either party, the Vendor shall submit a detailed proposal for the change. The Vendor shall analyze record, estimate and submit to the City, for its approval, the proposed scope for the changed or new work, a work schedule, and a rate or price adjustment for completion of the work to be changed or added. Once this proposal is received and approved by the City, a new work order will be issued for the changed or additional work. Upon the City’s written approval and notice to proceed, the Vendor shall implement the change or additional work and invoice for the changed or additional work consistent with the City’s approval notice and the terms and conditions of this Contract. The City may, at its option, add, delete or modify any part of any work order by giving Vendor notice of such change within the time period specified in the applicable work order. Within seven (7) days after the date of such notice, the Vendor shall deliver to the City an amended work order reflecting the change in description, schedule and/or dollar amount due using the unit prices as proposed for the specific work order in Vendor’s Proposal. Within seven (7) days of City’s receipt of the amended work order, the City will notify Vendor of its acceptance or rejection or will provide a timetable for when the acceptance/rejection will be determined. The City does not guarantee utilization of services provided for in this Contract for which the City has not issued a work order(s). The City may itself provide these services as identified under CA’s maintenance agreement or may award contracts to other vendors for these services.

Work Order Process. The Vendor Contractor shall furnish all systems pursuant to fully executed work orders issued under this Contract. Each work order shall be subject to all of the terms and conditions of this Contract, and is incorporated into this Contract by this reference. The Vendor Any terms and conditions associated with a particular work order which conflict with any terms and conditions of this Contract or any additional terms and conditions beyond those contained in this Contract must be specifically identified within the associated work order and mutually agreed to by the parties in writing. Unless otherwise provided for within a particular work order, the Contractor shall furnish all the goods and services (“deliverables”) specified to Seattle in the Work Order in an aggregate, aggregate as a single, complete transaction and not as separate itemsitems the goods and services identified in the work order. For each Each work order under this Contract, Vendor Contract shall contain a date for the work to proceed and Contractor shall not commence work upon issuance until that date. Signature of a notice to proceed by the Citycontract will authorize Work Order #1 for the systems that will satisfy the requirements of the Seattle Public Utilities prototype Labor and Equipment Tracking system (hereinafter called the “L&E”). Work Additional work orders under this Contract may be generated by the City Seattle under the following conditions: The Work Order is within the scope of the original solicitation and contract or is within the allowed conditions for expansions under Section 5 (Expansion Clause) above; A post-warranty annual maintenance agreement is subject to the provisions outlined in the Master Software License and Services Agreement signed between the City and CA on June 15, 2007accepted by Seattle; The City Seattle issues a request to upgrade equipment, software, or to change quantities of any deliverable; The City Seattle orders additional custom features or interfaces for the Systems prior to or after the Seattle Public Utilities acceptance period; Seattle Public Utilities orders additional Mobile Maximo or Agentry applications that facilitate field work. For any subsequent work order(s) requested by either party, the Vendor Contractor shall submit a detailed proposal for the changeproposal. The Vendor Contractor shall analyze analyze, record, estimate and submit to the CitySeattle, for its approval, the proposed scope for the changed or new work, a work schedule, and a rate or price adjustment for completion of the work to be changed or addedwork. Once this proposal is received and approved by the CitySeattle, a new work order will be issued for and signed by the changed or additional workparties. Upon receipt of the City’s written approval and notice to proceednew work order, the Vendor Contractor shall implement the change or additional work on the date identified in the work order and invoice for the changed or additional work consistent with the CitySeattle’s approval notice and the terms and conditions of this Contract. The City mayAny and all project changes, at its option, add, delete or modify any part of any as defined by a work order or the Detailed Project Plan, whether or not they might impact Contractor’s projected level of effort for the project or may affect the Project Schedule, shall be tracked with a Project Change Request through the Contractor’s Project Management staff. Change requests may originate from either Seattle or Contractor project staff sources. Contractor project management staff is responsible for entry of the change request into the change control database. Once the Seattle Project Manager and the Contractor Project Manager agree that a project change is to be made, the Contractor Project manager will evaluate the change for its complexity. Minor changes (no significant project impact) may be accepted or rejected immediately. Complex changes (both complex to implement or complex to assess) will require an impact analysis carried out by giving Vendor notice of such change within the Contractor Project Manager. This impact analysis will outline the additional costs (if any) and the time period specified in it will take to implement the applicable work orderchange, as well as the impact to the overall project plan. Within seven (7) days after Once the date of such noticeimpact assessment is completed, the Vendor shall deliver change request is routed to the City an amended work order reflecting Seattle Project Manager. Based on the change in description, schedule and/or dollar amount due using the unit prices as proposed for the specific work order in Vendor’s Proposal. Within seven (7) days of City’s receipt findings of the amended work orderassessment, the City will notify Vendor of its Seattle may choose to recommend acceptance or rejection or of the change. Seattle, through its Project Manager, will provide a timetable then send its written approval of the Change Request recommendation to the Contractor Project Manager for when the acceptance/rejection implementation. There will be determinedno charge for the work of the impact assessment if the impact assessment can be achieved within less than 1 person day. If the work involved in assessing the proposed change is larger than this, both parties will agree on how this cost will be covered. It could be separately, or as a modification to the scope of the existing project. The City costs must be agreed upon before the impact assessment work is started Change control will be put into effect when excess work is required from Contractor team members due to any of the following items: Change in project scope (defined as work request by Seattle beyond the scope of the SOW or the base-lined Functional Specifications) Explicit change in project duration (from project plans generated for each project by Contractor) For all changes potentially impacting project cost or schedule, a Change Order shall be created and submitted to Customer. The cost and schedule impact of the requested change shall be documented in the Change Order. Once approved, the Change Order shall become an addendum to the functional specifications and this agreement and a new work order shall be executed by the parties reflecting such changes including but not limited to the pricing impact Additional Work Orders shall be requested using the Additional Work Order Format and containing the following components: Statement of Work (Provided by Seattle) Project Schedule (Provided by Seattle) Project Plan Task List Project Budget Estimate Project Schedule Deliverables Table Requirements User Acceptance Test Deliverables Approval and Acceptance Process Liquidated Damages associated with the Work Order if they are required for specific bodies of work as described in Section 7.2, paragraph 3. Licensing Statement to specify the number and cost of Server and/or Client licenses required by the Additional Work Order. Designation as Mobile Maximo or Agentry Application Invoice Instructions and Payment Terms if they differ from the standard terms described in Section 6, paragraph 3, of this document. Seattle does not guarantee utilization of goods and services provided for in this Contract for which the City Seattle has not issued a work order(s). The City Seattle may itself provide these goods or services as identified under CA’s maintenance agreement or may award contracts to other vendors Contractors for these similar goods and services.. In such instances, the Contractor shall not be responsible for the operation, performance or maintenance for equipment so obtained. Documents required for Work Order #1 are identified in the Work Order #1, Attachment #1, Deliverable Table, etc. Attachment B

Work Order Process. The Vendor Contractor shall furnish all systems pursuant to fully executed work orders issued under this Contract. Each work order shall be subject to all of the terms and conditions of this Contract, and is incorporated into this Contract by this reference. The Vendor Any terms and conditions associated with a particular work order which conflict with any terms and conditions of this Contract or any additional terms and conditions beyond those contained in this Contract must be specifically identified within the associated work order and mutually agreed to by the parties in writing. Unless otherwise provided for within a particular work order, the Contractor shall furnish all the goods and services (“deliverables”) specified to Seattle in the Work Order in an aggregate, aggregate as a single, complete transaction and not as separate itemsitems the goods and services identified in the work order. For each Each work order under this Contract, Vendor Contract shall contain a date for the work to proceed and Contractor shall not commence work upon issuance until that date. Signature of a notice to proceed by the Citycontract will authorize Work Order #1 for the systems that will satisfy the requirements of the Seattle Public Utilities prototype Labor and Equipment Tracking system (hereinafter called the “L&E”). Work Additional work orders under this Contract may be generated by the City Seattle under the following conditions: The Work Order is within the scope of the original solicitation and contract or is within the allowed conditions for expansions under Section 5 (Expansion Clause) above; A post-warranty annual maintenance agreement is subject to the provisions outlined in the Master Software License and Services Agreement signed between the City and CA on June 15, 2007accepted by Seattle; The City Seattle issues a request to upgrade equipment, software, or to change quantities of any deliverable; The City Seattle orders additional custom features or interfaces for the Systems prior to or after the Seattle Public Utilities acceptance period; or For any subsequent work order(s) requested by either party, the Vendor Contractor shall submit a detailed proposal for the changeproposal. The Vendor Contractor shall analyze analyze, record, estimate and submit to the CitySeattle, for its approval, the proposed scope for the changed or new work, a work schedule, and a rate or price adjustment for completion of the work to be changed or addedwork. Once this proposal is received and approved by the CitySeattle, a new work order will be issued for and signed by the changed or additional workparties. Upon receipt of the City’s written approval and notice to proceednew work order, the Vendor Contractor shall implement the change or additional work on the date identified in the work order and invoice for the changed or additional work consistent with the CitySeattle’s approval notice and the terms and conditions of this Contract. The City mayAny and all project changes, at its option, add, delete or modify any part of any as defined by a work order or the Detailed Project Plan, whether or not they might impact Contractor’s projected level of effort for the project or may affect the Project Schedule, shall be tracked with a Project Change Request through the Contractor’s Project Management staff. Change requests may originate from either Seattle or Contractor project staff sources. Contractor project management staff is responsible for entry of the change request into the change control database. Once the Seattle Project Manager and the Contractor Project Manager agree that a project change is to be made, the Contractor Project manager will evaluate the change for its complexity. Minor changes (no significant project impact) may be accepted or rejected immediately. Complex changes (both complex to implement or complex to assess) will require an impact analysis carried out by giving Vendor notice of such change within the Contractor Project Manager. This impact analysis will outline the additional costs (if any) and the time period specified in it will take to implement the applicable work orderchange, as well as the impact to the overall project plan. Within seven (7) days after Once the date of such noticeimpact assessment is completed, the Vendor shall deliver change request is routed to the City an amended work order reflecting Seattle Project Manager. Based on the change in description, schedule and/or dollar amount due using the unit prices as proposed for the specific work order in Vendor’s Proposal. Within seven (7) days of City’s receipt findings of the amended work orderassessment, the City will notify Vendor of its Seattle may choose to recommend acceptance or rejection or of the change. Seattle, through its Project Manager, will provide a timetable then send its written approval of the Change Request recommendation to the Contractor Project Manager for when the acceptance/rejection implementation. There will be determinedno charge for the work of the impact assessment if the impact assessment can be achieved within less than 1 person day. If the work involved in assessing the proposed change is larger than this, both parties will agree on how this cost will be covered. It could be separately, or as a modification to the scope of the existing project. The City costs must be agreed upon before the impact assessment work is started Change control will be put into effect when excess work is required from Contractor team members due to any of the following items: Change in project scope (defined as work request by Seattle beyond the scope of the SOW or the base-lined Functional Specifications) Explicit change in project duration (from project plans generated for each project by Contractor) For all changes potentially impacting project cost or schedule, a Change Order shall be created and submitted to Customer. The cost and schedule impact of the requested change shall be documented in the Change Order. Once approved, the Change Order shall become an addendum to the functional specifications and this agreement and a new work order shall be executed by the parties reflecting such changes including but not limited to the pricing impact. Seattle does not guarantee utilization of goods and services provided for in this Contract for which the City Seattle has not issued a work order(s). The City Seattle may itself provide these goods or services as identified under CA’s maintenance agreement or may award contracts to other vendors Contractors for these similar goods and services. In such instances, the Contractor shall not be responsible for the operation, performance or maintenance for equipment so obtained.

Work Order Process. The Vendor shall furnish all systems pursuant to work orders issued under this Contract. Each work order shall be subject to all of the terms and conditions of this Contract, and incorporated into this Contract by this reference. The Vendor shall furnish all the goods and services (“deliverables”) specified in the Work Order in an aggregate, single, complete transaction and not as separate items. For each work order under this Contract, Vendor shall commence work upon issuance of a notice to proceed by the City. Work orders under this Contract may be generated by the City under the following conditions: The Work Order is within the scope of the original solicitation and contract or is within the allowed conditions for expansions under Section 5 (Expansion Clause) above; A post-warranty annual maintenance agreement is subject to accepted by the provisions outlined in the Master Software License and Services Agreement signed between the City and CA on June 15, 2007City; The City issues a request to upgrade equipment, software, or to change quantities of any deliverable; The City orders additional custom features or interfaces for the Systems prior to or after the acceptance period; or For any subsequent work order(s) requested by either party, the Vendor shall submit a detailed proposal for the change. The Vendor shall analyze analyze, record, estimate and submit to the City, for its approval, the proposed scope for the changed or new work, a work schedule, and a rate or price adjustment for completion of the work to be changed or added. Once this proposal is received and approved by the City, a new work order will be issued for the changed or additional work. Upon the City’s written approval and notice to proceed, the Vendor shall implement the change or additional work and invoice for the changed or additional work consistent with the City’s approval notice and the terms and conditions of this Contract. The City may, at its option, add, delete or modify any part of any work order by giving Vendor notice of such change within the time period specified in the applicable work order. Within seven (7) days after the date of such notice, the Vendor shall deliver to the City an amended work order reflecting the change in description, schedule and/or dollar amount due using the unit prices as proposed for the specific work order in Vendor’s Proposal. Within seven (7) days of City’s receipt of the amended work order, the City will notify Vendor of its acceptance or rejection or will provide a timetable for when the acceptance/rejection will be determined. The City does not guarantee utilization of goods and services provided for in this Contract for which the City has not issued a work order(s). The City may itself provide these goods or services as identified under CA’s maintenance agreement or may award contracts to other vendors Vendors for these similar goods and services. In such instances, the Vendor shall not be responsible for the operation, performance or maintenance for equipment so obtained.