Year Limited Warranty. RIDGID® Brand Hand Held Power Tools, Stationary Power Tools, and Pneumatic Tools are automatically covered under a 3-year Limited Warranty. This 3-Year Limited Warranty begins from the date of purchase shown by a valid receipt. If a valid receipt is not available, the 3 year limited warranty period begins from the date of manufacture shown by the serial code. Lifetime Service Agreement Air Compressors are not eligible for Lifetime Service Agreement Conditions of the RIDGID® Brand Lifetime Service Agreement To accept the RIDGID® Brand Lifetime Service Agreement, you must register your qualifying RIDGID® Brand Hand Held Power Tool, Stationary Power Tool or Pneumatic Tool within 90 days after purchase. Register by logging on to xxx.xxxxxx.xxx, click on “Product Registration,” and choose the appropriate product category. Log into your personal account, if you do not have one, create an account. Then click ‘Register New Product’. Include all qualifying RIDGID brand product information: complete model and serial numbers for each serialized piece of equipment, including batteries and chargers. If you don’t have access to the internet, enclose a letter with the following information: First name, last name, e-mail, date of birth, phone number, address, city, state, zip code, model number from package, and the model/serial number of all qualifying serialized tool(s), battery(s), and charger(s) if applicable. Then mail the online confirmation print out or the hand written letter with your original receipt (making a photo-copy of your receipt to keep for your records is recommended) and the original UPC from the qualifying products package to: RIDGID® Hand Held and Stationary Power Tool Technical Service, PO Box 1427, Anderson, SC 29622 for processing and approval. All registrations must be made under the name of an individual person. Within approximately 6-8 weeks after completion of the registration process and approval, you will receive confirmation via email or US mail that will include your Customer ID number and verification that the tool has been upgraded to Lifetime Service Agreement status. Keep track of this number as you will need it in order to obtain service for your product under the Lifetime Service Agreement. Note: Handwritten registrations may take longer. What is Covered? (applies to the 3-Year Limited Warranty, the Lifetime Service Agreement, and the Recon Limited Warranty) The 3 Year Limited Warranty, The Recon Limited Warranty and the Lifetime Service Agreement covers all worn parts in properly maintained tools. This includes normal wear items such as brushes, chucks, motors, switches, gears and even cordless batteries in your qualifying RIDGID® Brand hand held and stationary power tools. These programs also cover replacement rings, driver blades and bumpers on RIDGID® Brand pneumatic tools. This service coverage does not apply to other ineligible RIDGID® Brand products. What is not Covered (applies to the 3-Year Limited Warranty, the Lifetime Service Agreement, and the Recon Limited Warranty). The 3 Year Limited Warranty, The Recon Limited Warranty and the Lifetime Service Agreement are only applicable to the original purchaser and may not be transferred. These programs only cover wear and tear or failure of the tool arising under normal usage and proper maintenance. They do not cover any malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by anyone other than an authorized service center for RIDGID® brand hand held, pneumatic and stationary power tools. Any damage or malfunction inflicted upon the tool by the user or other external sources, or any failure to comply with the warnings and instructions in the operator’s manual is not covered. Consumable accessories provided with the tool such as, but not limited to, saw blades, planer blades and knives, insert bits, drill bits, grinding wheels and discs, cut off wheels, sand paper, safety glasses and fasteners are not covered.
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