Your Liability for Unauthorized Transactions. Contact us AT ONCE if you believe your Card has been lost or stolen or has been used for unauthorized transactions. Telephoning is the best way to minimize your possible losses. If you believe your Card has been stolen, or that someone has used your Card or made purchase transactions without your permission, call us toll free at 000-000-0000. You MUST have your Card number, expiration date and the 3-digit security code on the back of the Card in order to obtain a refund or a replacement card. You will not be liable for unauthorized transactions on your Card if you notify us promptly and you are not grossly negligent or fraudulent in the handling of your Card. If you fail to notify us promptly or you are grossly negligent or fraudulent in the handling of your Card, you could lose all the value available on your Card Record. • Provide your name and Card number, expiration date, 3-digit security code from the back of the Card and your zip code. • Original Card value and information about your most recent transactions. In order to conduct a complete investigation, you may need to provide a signed affidavit. Any transaction we identify as unauthorized will not be held against the Card Record as long as we were notified immediately. Any remaining balance on the Card Record after the Card has been cancelled will be re-issued to you on a replacement Card after deducting a $5 service fee subject to applicable law. If the remaining balance after the Card has been cancelled is $5 or less, no replacement Card will be issued, subject to the requirements of applicable law. It may take up to 30 business days to reissue a Card.
Appears in 2 contracts
Samples: Consumer Visa Gift Card Terms and Conditions, Gift Card Terms and Conditions
Your Liability for Unauthorized Transactions. Contact us AT ONCE if you believe your Card has been lost or stolen or has been used for unauthorized transactions. Telephoning is the best way to minimize your possible losses. If you believe your Card has been stolen, or that someone has used your Card or made purchase transactions without your permission, call us toll free at 000-000-0000. You MUST have your Card number, expiration date and the 3-digit security code on the back of the Card in order to obtain a refund or a replacement card. You will not be liable for unauthorized transactions on your Card if you notify us promptly and you are not grossly negligent or fraudulent in the handling of your Card. If you fail to notify us promptly or you are grossly negligent or fraudulent in the handling of your Card, you could lose all the value available on your Card Record. • Provide your name and Card card number, expiration date, 3-digit security code from the back of the Card and your zip code. • Original Card value and information about your most recent transactions. In order to conduct a complete investigation, we may require you may need to provide a signed affidavit. Any transaction we identify as unauthorized will not be held against the Card Record as long as we were notified immediately. Any remaining balance on immediately and the Card Record after the Card has been cancelled will be re-issued to you on a replacement Card after deducting a $5 service fee subject to applicable law. If the remaining balance after the Card has been cancelled is $5 or less, no replacement Card will be issued, subject to the requirements other conditions of applicable lawthis Agreement are met. It may take up to 30 business days to reissue a CardCard after finalizing our investigation.
Appears in 1 contract
Samples: Card Terms and Conditions
Your Liability for Unauthorized Transactions. Contact us AT ONCE if you believe your Card has been lost or stolen or has been used for unauthorized transactions. Telephoning is the best way to minimize your possible losses. If you believe your Card has been stolen, or that someone has used your Card or made purchase transactions without your permission, call us toll free at 000-000-0000. You MUST have your Card number, expiration date and the 3-digit security code on the back of the Card in order to obtain a refund or a replacement card. You will not be liable for unauthorized transactions on your Card if you notify us promptly and you are not grossly negligent or fraudulent in the handling of your Card. If you fail to notify us promptly or you are grossly negligent or fraudulent in the handling of your Card, you could lose all the value available on your Card Record. • Provide your name and Card card number, expiration date, 3-digit security code from the back of the Card and your zip code. • Original Card value and information about your most recent transactions. In order to conduct a complete investigation, we may require you may need to provide a signed affidavit. Any transaction we identify as unauthorized will not be held against the Card Record as long as we were notified immediately. Any remaining balance on immediately and the Card Record after the Card has been cancelled will be re-issued to you on a replacement Card after deducting a $5 service fee subject to applicable law. If the remaining balance after the Card has been cancelled is $5 or less, no replacement Card will be issued, subject to the requirements other conditions of applicable lawthis Agreement are met. It may take up to 30 business days to reissue a CardCard after finalizing our investigation.
Appears in 1 contract
Samples: Card Terms and Conditions