YOUR RIGHT TO CANCEL THE CONTRACT. 3.1 If you have ordered the Services over the telephone or internet, you may cancel your Contract for the Services or any part of it during the Cooling Off Period. 3.2 If you want to cancel in accordance with clause 3.1, you must call Customer Services to confirm cancellation before the Cooling Off Period expires. We will then arrange for your Equipment to be collected and you must return all SIM Cards to the 21st Century Network Solutions Ltd, Customer Services, 00x Xxxxxxx Xxxxxx, Xxxxxxxxx, Xxxxxxxxxx, XX0 0XX. If you do not call our Customer Services to confirm your cancellation, we may not be able to recognise or process your cancellation and we may not be able to process any refund that you would otherwise have been entitled to. 3.3 If you cancel your Contract during the Cooling Off Period, you must pay any Charges that you or we have incurred including the costs of administration, of delivery and collection of your Equipment and additional items. If your Tariff had inclusive minutes and/or SMS messages, these will be charged at our normal rates, as per our Price List. We may send you a bill for any outstanding Charges up to 120 days after you cancel your Contract. 3.4 You will not be entitled to a refund unless your Equipment and any additional items are, when collected, in "as new" condition and in the original packaging. If you do not return the Equipment and any additional items in "as new" condition, we may charge you an additional fee to cover the actual cost that we must pay for the Equipment and additional items. 3.5 You do not have the right to return any Equipment and/or SIM Card outside of the Cooling Off Period. If you cancel otherwise than in accordance with clause 3.1 you must pay the Termination Fee.
Appears in 2 contracts
Samples: Telecommunications, Airtime Purchase Agreement
YOUR RIGHT TO CANCEL THE CONTRACT. 3.1 2.1 If you have ordered the Services Product over the telephone or internet, you may cancel your Contract for the Services Product or any part of it during the Cooling Off Period.
3.2 2.2 If you want to cancel in accordance with clause 3.12.1, you must call Customer Services Product to confirm cancellation before the Cooling Off Period expires. We will then arrange for your Equipment to be collected and you must return all SIM Cards to the 21st Century Network Solutions Ltd, Customer Services, 00x Xxxxxxx Xxxxxx, Xxxxxxxxx, Xxxxxxxxxx, XX0 0XXaddress on the envelope that they arrived in. If you do not call our Customer Services Product to confirm your cancellation, we may not be able to recognise or process your cancellation and we may not be able to process any refund that you would otherwise have been are entitled to.
3.3 2.3 If you cancel your Contract during the Cooling Off Period, you must pay any Charges that you or we have incurred including the costs of administration, of delivery and collection of your Equipment and additional items. If your Tariff had any inclusive minutes and/or or SMS messages, these will be charged at our normal rates, as per our Price List. We may send you a bill for any outstanding Charges up to 120 days after you cancel your Contract.
3.4 2.4 You will not be entitled to a refund unless your Equipment and any additional items are, when collected, in "as new" condition and in the original packaging. If you do not return the Equipment and any additional items in "as new" condition, we may charge you an additional fee to cover the actual cost that we must pay for the Equipment and additional items.
3.5 You 2.5 Save as provided pursuant to clauses 5, 18.7 and 18.8, you do not have the right to return any Equipment and/or or SIM Card outside of the Cooling Off Period. If you cancel otherwise than in accordance with clause 3.1 2.1 you must pay the Termination FeeCancellation Charges.
Appears in 2 contracts
Samples: Service Agreement, Service Agreement
YOUR RIGHT TO CANCEL THE CONTRACT. 3.1 2.1 If you have ordered the Services Product over the telephone or internet, you may cancel your Contract for the Services Product or any part of it during the Cooling Off PeriodPeriod 30days from payment.
3.2 2.2 If you want to cancel in accordance with clause 3.12.1, you must call Customer Services VIRTUS Fleet Ltd to confirm cancellation before the Cooling Off Period expires. We will then arrange for your Equipment to be collected and you must return all SIM Cards to the 21st Century Network Solutions Ltd, Customer Services, 00x Xxxxxxx Xxxxxx, Xxxxxxxxx, Xxxxxxxxxx, XX0 0XXaddress on the envelope that they arrived in. If you do not call our Customer Services VIRTUS Fleet Ltd to confirm your cancellation, we may not be able to recognise or process your cancellation and we may not be able to process any refund that you would otherwise have been are entitled to.
3.3 2.3 If you cancel your Contract during the Cooling Off Period, you must pay any Charges that you or we have incurred including the costs of administration, of delivery and collection of your Equipment and additional items. If your Tariff had any inclusive minutes and/or or SMS messages, these will be charged at our normal rates, as per our Price List. We may send you a bill for any outstanding Charges up to 120 days after you cancel your Contract.
3.4 2.4 You will not be entitled to a refund unless your Equipment and any additional items are, when collected, in "as new" condition and in the original packaging. If you do not return the Equipment and any additional items in "as new" condition, we may charge you an additional fee to cover the actual cost that we must pay for the Equipment and additional items.
3.5 You 2.5 Save as provided pursuant to clauses 5, 18.7 and 18.8, you do not have the right to return any Equipment and/or or SIM Card outside of the Cooling Off Period. If you cancel otherwise than in accordance with clause 3.1 2.1 you must pay the Termination FeeCancellation Charges.
Appears in 1 contract
Samples: Service Agreement
YOUR RIGHT TO CANCEL THE CONTRACT. 3.1 2.1 If you have ordered the Services Product over the telephone or internet, you may cancel your Contract for the Services Product or any part of it during the Cooling Off Period.Period.
3.2 2.2 If you want to cancel in accordance with clause 3.12.1, you must call Customer Services Product to confirm cancellation before the Cooling Off Period expires. We will then arrange for your Equipment to be collected and you must return all SIM Cards to the 21st Century Network Solutions Ltd, Customer Services, 00x Xxxxxxx Xxxxxx, Xxxxxxxxx, Xxxxxxxxxx, XX0 0XXaddress on the envelope that they arrived in. If you do not call our Customer Services Product to confirm your cancellation, we may not be able to recognise or process your cancellation and we may not be able to process any refund that you would otherwise have been are entitled to.
3.3 2.3 If you cancel your Contract during the Cooling Off Period, you must pay any Charges that you or we have incurred including the costs of administration, of delivery and collection of your Equipment and additional items. If your Tariff had any inclusive minutes and/or or SMS messages, these will be charged at our normal rates, as per our Price List. We may send you a bill for any outstanding Charges up to 120 days after you cancel your Contract.
3.4 2.4 You will not be entitled to a refund unless your Equipment and any additional items are, when collected, in "as new" condition and in the original packaging. If you do not return the Equipment and any additional items in "as new" condition, we may charge you an additional fee to cover the actual cost that we must pay for the Equipment and additional items.
3.5 You 2.5 Save as provided pursuant to clauses 5, 18.7 and 18.8, you do not have the right to return any Equipment and/or or SIM Card outside of the Cooling Off Period. If you cancel otherwise than in accordance with clause 3.1 2.1 you must pay the Termination FeeCancellation Charges.
Appears in 1 contract
Samples: Service Agreement