Period of validity/cancellation. Participation in VAMED VitalityClub is based on an indefinite contract. The customer may terminate the legal relationship at any time in writing with immediate effect. The customer may terminate the legal relationship at any time in writing with immediate effect. The customer can also terminate the legal relationship by deleting their profile in the app or the VitalityClub portal. VSG can terminate the legal relationship at any time in writing with a notice period of two months without giving reasons. After notice of termination has been delivered, no VitalityClub points can be credited to the VitalityClub account. Points can no longer be redeemed after expiration of the notice period and VitalityClub vouchers already obtained lose their validity; likewise, any other Club benefits are no longer available. Beyond this, VSG is entitled to exclude the customer from further participation in VAMED VitalityClub with immediate effect and to delete all data in the event of demonstrable misuse of the bonus program or in the event of false information or behavior that is detrimental to the interests of VSG. In this case, all VitalityClub points and VitalityClub vouchers collected on the VitalityClub account will automatically expire. In this case, all VitalityClub points and VitalityClub vouchers collected on the VitalityClub account will automatically expire. In the event of prolonged inactivity (i.e. no points booking on the VitalityClub account / no activity visible in the VitalityClub app or in the VitalityClub portal) for a period of 36 months, VSG shall be entitled to terminate the contractual relationship and to delete the customer's data after sending information to this effect to the customer's last known email address. Cash replacement of VitalityClub points, VitalityClub vouchers and other Club benefits is excluded. Cash replacement is also excluded if a VAMED Vitality World resort is temporarily or permanently closed, no longer participates in the VAMED VitalityClub programme or ceases to be part of VAMED Vitality World resorts. VAMED Vitality World resorts and VSG are neither liable for system malfunctions and VAMED VitalityClub downtimes nor for their consequences. Furthermore, the VAMED Vitality World resorts and VSG are not liable for any misuse of VAMED VitalityClub and/or VitalityClub vouchers as a result of loss or theft. The customer can change his/her address or name at any time in writing in the VitalityClub app or on the VitalityClub portal. M...
