Metric definition
Examples of Metric in a sentence
If the Customer disagrees with the Uptime Metric Report, wri tten notice of the disagreement must be provided to the Supplier within thirty (30) day(s) of receipt of the Uptime Metric Report.
If the S upplier fails to meet the S ervices Uptime Metric in any month, the C ustomer will be entitled to service credits (“ Service Credits ”) as follows: Services uptime metric Rating Service credits entitlement 100% - 99.50% Satisfactory 0% 99.50% - 99.0% Tolerable 10% 98.00% - 96.5% Intolerable 25% < 96.5% Completely intolerable 100% Service Credits are cumulative.
The Services Uptime Metric will be measured using Service uptime is measured using sentry..
The Supplier will provide a report on the Services Uptime Metric (“ Uptime Metric Report ”) to the Customer All our uptime percentages and incidents can be found here: xxxxx://xxxxx.xxxxxxxxxx.xx/.