Service Level Default definition

Service Level Default means, in respect of each Deliverable, a failure by the Service Provider to meet a service level target.
Service Level Default is defined in Section 8.
Service Level Default means an instance when Entrust’s level of performance has failed to meet the Service Commitment.

Examples of Service Level Default in a sentence

  • Supplier shall promptly investigate the causes of the Service Level Default.

  • In order to receive a Service Level Credit, Customer must provide written notice to Entrust no later than thirty (30) days following the end of the subscription period, if Customer believes there has been a Service Level Default.

  • Upon receipt of such notice, Entrust will verify the accuracy of details provided by Customer against its service logs to determine, acting reasonably, whether a Service Level Default has or has not occurred, and will provide details relating to the cause of the Service Level Default to Customer within thirty (30) days from the date of notification.

  • Customer will be entitled to receive the Service Level Credit for a confirmed Service Level Default.


More Definitions of Service Level Default

Service Level Default has the meaning set forth in Exhibit 3.
Service Level Default means, with regard to any Service Level (including Critical Service Levels and Special Service Levels), (i) a failure by First Data to perform at the level that meets the corresponding Service Level during any particular Measurement Period, or (ii) to properly monitor or measure any Service Level.
Service Level Default mean an instance where Entrust has failed to meet any Service Level Target.
Service Level Default means Supplier’s level of performance for a particular Service Level fails to meet the applicable Target Level for such Service Level during the applicable Measurement Window.
Service Level Default means Supplier’s failure to achieve a Service Level.
Service Level Default has the meaning set forth in Section 3.10(c).