Successful Call means a Call that reaches the Called Party's Network via the Interconnect Gateway Switch and receives an Answer [ANM] or a Connect [CON] from a Called Party's Network;
Successful Call means a completed call whereby the originating exchange receives the answer signal from the terminating exchange resulting from the Customer answering the call or a call that has been routed to the call center. The chargeable duration is the period from the receipt of answer signal to the receipt of the clear forward or forced release signal;
Successful Call means a Call which has established a voice path and therefore has billable duration;
Examples of Successful Call in a sentence
The charge for each Directory Assistance Service Call shall be [*] per Successful Call.
No. 1.2Local Call - Successful Call SetupEnblock Operation; Terminating access is non-ISDN A B Note 1Note 3)) Note 2) Call accepted Ringing <tone X Answer< ANFNote 1 ) See Case 1 of item 1.1Note 2 ) Note 3 : See Note 7 of Case 1, item 1.1 Note 4 : (a) An ACM shall be sent as soon as the destination exchange has determined that the complete Called Party number has been received, and the destination exchange established that the subscriber is free.
Another metric is the Successful Call Completion Rate (SCCR) which is defined as the number of calls which are completed successfully in a unit time by each cell.
No. 1.1/4Local Call - Successful Call SetupEnbloc Operation; Terminating access is ISDN Note 5 : For telephone Calls within the ISDN, ringing tone will be applied by the terminating exchange as soon as it is known that the subscriber is free.
Successful Call s shall be c harged f or the durat ion of use of the ci rcuit for the C all D urati on.
More Definitions of Successful Call
Successful Call means that the person requesting service is . connected directly with an English speaking staff member of the Technical Helpdesk, or . connected with an automated voice message in English which provides sufficient information about the type, extent and probable duration of a System failure (e.g., failure of the backend), or . conducted into a waiting loop and is informed by an automated voice message in English that currently all agents are busy and the caller will be connected as soon as possible with the next available agent. If the person requesting service hangs up more than one minute after the automated voice message has concluded, the attempted contact will be registered in the Total Number of Calls but not in the number of Successful Calls; if the person requesting service hangs up before the minute has passed, the call will not be registered in the Total Number of Calls. The person requesting service is connected to an automated voice message which provides sufficient information about the type, extent and probable duration of a System failure (e.g. failure of the backend) with a duration of more than one minute, these calls will also be registered in the Total Number of Calls even if the call was not connected to a staff member.
Successful Call means Calls for which the Called party answer signal is returned across the interface between the two Networks;
Successful Call means a charged call from a Calling Customer through the Ingenio Toll-Free Number that is transmitted by Ingenio, regardless of whether the call is transmitted to a busy signal, is unanswered, or a connection is made to a live person or to voicemail.
Successful Call means a complete call whereby the originating exchange receives the B answer charge or no charge signal from the terminating exchange. The chargeable duration is the period from the receipt of B answer charge or no charge signal to the receipt of the clear forward or forced release signal.
Successful Call means a completed call whereby the originating operator Receives the answer signal from the terminating operator.
Successful Call means that the person requesting service is . connected directly with an English speaking staff member of the Technical Helpdesk, or . connected with an automated voice message in English which provides sufficient information (e.g., the type, extent and probable duration of a general and broad System failure), and will be handed to the next free agent, or Schedules to the New Systems Operations Agreement Final Confidential Materials omitted and filed separately with the Securities and Exchange Commission pursuant to a request for confidential treatment. Asterisks denote omissions. Schedule 11 to the New Systems Operations Agreement . conducted into a waiting loop and is informed by an automated voice message in English that currently all agents are busy and the caller will be connected as soon as possible with the next available agent. If the person requesting service hangs up more than one minute after the automated voice message has concluded, the attempted contact will be registered in the Total Number of Calls but not in the number of Successful Calls; if the person requesting service hangs up before the minute has passed, the call will not be registered in the Total Number of Calls. If the person requesting service is connected to an automated voice message which provides sufficient information (e.g., the type, extent and probable duration of a general and broad System failure) with a duration of at least one minute, the call will also be registered in the Total Number of Calls even if the call was not connected to a staff member. Technical Helpdesk will answer e-mail and fax requests within 4 days during standard business operations. The requester will receive an acknowledgement of receipt without undue delay. The actual availability of the Technical Helpdesk in any calendar month shall not be less than [**]%.
Successful Call means that the person requesting service is . connected directly with an English speaking staff member of the Technical Helpdesk, or . connected with an automated voice message in English which provides sufficient information (e.g., the type, extent and probable duration of a general and broad System failure), and will be handed to the next free agent, or Schedules to the New Systems Operations Agreement Final Schedule 11 to the New Systems Operations Agreement . conducted into a waiting loop and is informed by an automated voice message in English that currently all agents are busy and the caller will be connected as soon as possible with the next available agent. If the person requesting service hangs up more than one minute after the automated voice message has concluded, the attempted contact will be registered in the Total Number of Calls but not in the number of Successful Calls; if the person requesting service hangs up before the minute has passed, the call will not be registered in the Total Number of Calls. If the person requesting service is connected to an automated voice message which provides sufficient information (e.g., the type, extent and probable duration of a general and broad System failure) with a duration of at least one minute, the call will also be registered in the Total Number of Calls even if the call was not connected to a staff member. Technical Helpdesk will answer e-mail and fax requests within 4 days during standard business operations. The requester will receive an acknowledgement of receipt without undue delay. The actual availability of the Technical Helpdesk in any calendar month shall not be less than [**]%.