System Availability SLA definition

System Availability SLA means a 99.5% System Availability Percentage during each Month for the production version of the Cloud Service.
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System Availability SLA means a 99.5% System Availability Percentage during each Month for the production version of the Cloud Service. “系统可用性 SLA”是指云服务生产版本每月的系统可用性百分比为 99.5%。
Sample 1
System Availability SLA means a 99.7% System Availability Percentage during each Month for
Sample 1

Examples of System Availability SLA in a sentence

  • The System Availability SLA does not apply to these on-premise components.

  • Customer is responsible for the physical security of the On-Premise Components and the System Availability SLA does not apply.

  • Customer is responsible for the security of the integration component and the System Availability SLA does not apply to it.

  • Customer shall be responsible for the physical security of the Integration Application and the System Availability SLA does not apply to the Integration Application.

  • This Service Level Agreement for SAP Cloud Services shall not apply to any SAP Cloud Service for which a System Availability SLA is explicitly set forth in the applicable Supplemental Terms and Conditions for such SAP Cloud Service or for which the applicability of the System Availability SLA is explicitly excluded in the Agreement.

  • Customer may claim a credit in the amount described in the table of Section 3.2 below in case of SAP’s failure to meet the System Availability SLA, which credit Customer may apply to a future invoice relating to the SAP Cloud Service that did not meet the System Availability SLA.

  • Customer shallbe responsible for the physical security of the Integration Application and the System Availability SLA does not apply to the Integration Application.

  • The cloud connector is part of the Cloud Service, but the System Availability SLA does not apply to the Cloud Connector.

  • Downtime required for updates due to changed regulatory requirements shall not be counted against the System Availability SLA.

  • Claims under this Service Level Agreement for SAP Cloud Services must be made in good faith and by submitting a support case within thirty (30) business days after the end of the relevant Month in which SAP did not meet the System Availability SLA.