Vendor support definition
Examples of Vendor support in a sentence
During the warranty period set forth in Section 14 hereof, such Vendor support shall include, but not be limited to, assistance with site planning, installation of equipment, training, design, programming, software support and modification, data base design and data conversion for both the Developed Software and any licensed software, together with other support services set forth in the Purchase Order.
Vendor support for registration is provided by OpenGov Tier 1 Support via live chat function 8AM -8PM Eastern.
With respect to any Critical Support Request, until Resolved, Vendor shall escalate that Support Request within sixty (60) minutes of Receipt to the appropriate Vendor support personnel (as designated by Vendor), including, as applicable, Vendor’s SVP of Client Operations.
Refresh as required in Attachment 4-B throughout the Term, for purposes that include meeting DIR’s and DIR Customers’ business requirements; preventing technological obsolescence or failure; and accommodating volume changes, the ability to increase efficiency, the ability to lower costs, and/or the need to maintain the required Third Party Vendor support.
For all defects reported by BTE, BTE shall have the right to require Vendor to escalate BTE’s defect to the next appropriate tier in the applicable Vendor support organization.
Customer is responsible for the (personal) Data that is processed in the System, the Vendor support the processing as a Data Processor.
Vendor support for the ACI client circuits will begin upon completion of the move from the NCR/Savvis Locations.
The Service includes configuration time applied by Blackfoot to new and replacement Customer firewalls of the same Vendor family provided under the terms of the required Vendor support contact.
If you have any questions regarding the submittal of this proposal, please contact BidSync at ▇(▇▇▇) ▇▇▇-▇▇▇▇, for Vendor support.
Upgrade and replace Equipment and Software (“Refresh”) as required in Attachment 4- B throughout the Term, for purposes that include meeting DIR’s and DIR Customers’ business requirements; preventing technological obsolescence or failure; and accommodating volume changes, the ability to increase efficiency, the ability to lower costs, and/or the need to maintain the required Third Party Vendor support.