COMPLAINT PROCEDURE. 1. The Guardian is vested with a right to lodge a complaint in issues related to the Courses that are offered or electronic provision of services by the Service Provider.
2. Complaints may be lodged in written form or electronically to the addresses specified in Clause 1(2) of these Rules and Regulations.
3. The Service Provider shall process the complaint within 30 days from its receipt.
4. A response to the complaint shall be sent to the address provided by the Guardian in the complaint.
COMPLAINT PROCEDURE. 1. A complaint on the basis of the guarantee provided should be submitted via the form on the website xxx.xxxxxx.xx or by e-mail to: xxxxxxxxxx@xxxxxx.xx
2. The Purchaser is obliged to report Product defects immediately, but no later than within 2 weeks from the dateof their disclosure, under pain of losing rights under the warranty.
3. A complaint notification should include the following: (1) the name of the Product model; (2) information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the Product defect; (3) a copy of the proof of purchase together with the warranty card; (4) the preferred method of complaint execution; and (5) the contact details of the complainant - this will facilitate and accelerate the handling of the complaint by the Warrantor. The requirements stated above are in the form of a recommendation only and do not affect the effectiveness of complaints made without the recommended method and description of the complaint, however, they may affect the Warrantor’s final decision as to the validity of the complaint.
4. The buyer, when making a complaint under the guarantee, may request replacement or rectification of defects (repair) of the Product. The Warrantor may perform a replacement when the Buyer requests a repair, or may perform a repair when the Buyer requests a replacement, if performing the complaint in the manner chosen by the Buyer is impossible or would require excessive costs for the Warrantor. If both repair and replacement are impossible or would require excessive costs for the Warrantor, the Warrantor may refuse repair and replacement. In the case referred to in the preceding sentence, the Warrantor may offer the buyer a reduction or refund of the price paid for the Product by theWarrantor or the point of sale where the Product was purchased.
5. If the contact details given by the complainant change during the complaint handling process, the complainant is obliged o notify the Warrantor immediately.
6. The complainant may attach to the complaint evidence (e.g. photos, documents) related to the subject of the complaint. The Warrantor may also request the claimant to complete, specify or provide additional information or send evidence (e.g. photographs), if this will facilitate and accelerate the Warrantor’s consideration of the complaint.
7. In order to allow the Warrantor to consider and execute the warranty complaint, including repair or replacement of theProduct...
COMPLAINT PROCEDURE. 1. Each Contest Participant may submit a complaint regarding the conduct and participation in the Contest in writing to the address of the Contest Coordinator or via email to xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxx.xxx during the Contest Period and within 21 days from the announcement of the Contest results.
2. The complaint should include the participant's full name, the name of the profile on the TikTok platform from which the Contest Entry was submitted, a link to the active Contest Video, if the link is active, as well as a precise description and reason for the complaint.
3. Complaints effectively filed will be reviewed by the Contest Coordinator.
4. The Contest Participant will be notified in writing or by electronic message within 10 days from the date of receipt of the complaint by the Contest Coordinator regarding the manner in which the complaint was handled.
5. In the process of reviewing the complaint, the Contest Coordinator relies on the provisions of the Contest Rules and the universally applicable laws of Polish law.
6. The Contest Participant has the right to pursue their claims in a general court.
COMPLAINT PROCEDURE. 1. Questions, complaints, and complaints regarding the manner of conducting the Competition should be sent to xxxxxxx@xxxxx.xxx. Complaints are accepted, however, not later than within 3 (three) days from the occurrence of the condition or event giving rise to the complaint. The complaint submitted by the Participant after this deadline will not be considered by the Organizer.
2. Only the Competition Participant is entitled to submit a complaint.
3. In the subject of the message add the note "Complaint, contest - #SprayPaintersDay!"
4. The complaint should include name, surname, the exact address of the Participant, and a detailed description of the complaint.
5. Complaints will be considered by the Competition Committee within 3 (three) working days from the date of delivery of the message. The decision of the Competition Commission on a given complaint is final and binding. The Competition Committee's decision will be sent to the Participant by e-mail sent to the address provided in the complaint.
6. The decision of the Competition Committee does not exclude the Participant's right to pursue claims by applicable law.
7. Any disputes that may arise in connection with the implementation of the competition will be settled by a court of general jurisdiction.
COMPLAINT PROCEDURE. 5.1 The User has the right to make a complaint in matters related to the operation of the website.
5.2 Complaints should be submitted either:
(a) in writing by sending them to the following address: Xxxxxxxx Xxxxx Xxxxxxxxxxxx,
(b) using the following online form: xxxxx://xxx.xxxxxxxx.xxx/xxxxxxx/xxxx/xxxxxxx-xxxxxxxx/
5.3 The submitted complaint should contain:
(a) first name, last name and the complete address of the person submitting the complaint;
(b) insurance document number (if the insurance contract was concluded);
(c) the grounds for the complaint.
5.4 The complaint will be dealt with within 30 days from the date of receiving the notification by the Insurer.
COMPLAINT PROCEDURE. In the event of a dispute related to the performance of the agreement, a Party is obliged to exhaust the complaint procedure referred to in this section, by addressing its claims directly to the opposite Party.