Common use of General terms and conditions Clause in Contracts

General terms and conditions. 9.1. Period and territory of the Contract 9.1.1. The territory is indicated in the Certificate as a separate country and/or one of the geographical areas. 9.1.2. The Contract shall enter into force from 00 h. 00 min. according to the Kyiv time, on the date specified in the Certificate as the date of commencement of the Contract period, but not earlier than 00 h. 00 min. of the day following the day when the insurance premium is received in the amount specified in the Certificate, by the Insurer (the representative of the Insurer, authorised person of the Insurer), and after the moment when the Insured (the Insured Person) crosses the border control of Ukraine upon departure abroad and shall be valid till 24 h. 00 min. of the date specified in the Certificate, as the date of expiration of the Contract. The Insured is obliged to pay the insurance premium no later than 24 h. 00 min. of the day preceding the date specified in the Certificate as the date of commencement of the Contract period. In case of non-payment by the Insured of the premium within the specified period, the Contract shall be deemed to have not been concluded. 9.1.3. The Contract expires at 24 h. 00 min. of the date indicated as the expiration date of the Contract in accordance with the terms and conditions specified in the Certificate in the column "Validity Period" and at the moment of crossing by the Insured Person of the border control of Ukraine upon returning from abroad, unless other circumstances provided by the Contract lead to early termination thereof. 9.1.4. If the Contract provides for multiple trips, the Insurer shall be liable within the total number of days of stay abroad specified in the Contract, for the period of insurance in the format 360/180 (or 180/30, etc.), where 360 - is the total number of days of the Contract validity, and 180 – is the number of days of stay abroad. Each time the Insured Person travels abroad, the validity period of the insurance coverage shall be automatically reduced by the number of days spent by the Insured Person on the territory of the Contract. In the case when the Insured Person uses all days of stay abroad according to the terms and conditions of the Contract, the Contract is considered expired due to the performance by the Insurer of its obligations to the Insured Person in full. In this case, the Contract shall expire at 24 h. 00 min. on the 180th day of stay of the Insured Person abroad within the period of the Contract. Visa or its equivalents and marks in passport used for travel abroad shall be the confirmation of temporary stay abroad. In case the Insured Person changes the status of a tourist during the period of the Insurance Contract and receives the right for permanent (including, with a defined term) residence/stay outside Ukraine, the Insurance Contract shall be terminated with respect to such Insured Person on the day of receiving by the Insured Person of documents that give the right of permanent (including, with a defined term) residence/stay outside Ukraine. 9.1.5. The Contract is deemed to have not entered into force concerning the Insured Person who was outside the territory of Ukraine at the date of conclusion of the Contract. 9.1.6. The Contract is not valid on the territory of Ukraine, the country of permanent residence of the Insured Person or the country of citizenship of the Insured Person. 9.1.7. The following territory shall be excluded from the Contract cover: 9.1.8. the territory of the countries (administrative units), within which there are military conflicts during the period of insured event occurrence; 9.1.9. temporarily occupied, annexed or disputed territories, territories of countries not recognised by Ukraine under the established procedure; 9.1.10. territories regarding which the Foreign Ministry of Ukraine issued a recommendation not to travel before the Insured Person cross their border. 9.2. Rights and obligations of the Parties and liability for failure to perform or improper performance of the Contract terms and conditions 9.2.1. The Insurer shall be obliged to: 9.2.1.1. to familiarise the Insured with the terms and conditions of the Offer, the Certificate and the Rules; 9.2.1.2. within two working days after receiving all necessary documents related to the insured event occurrence, to take measures for timely payment of insurance indemnity; 9.2.1.3. upon insured event occurrence, to pay the insurance indemnity within the period provided for in Section 5 of this Offer; 9.2.1.4. in case of late payment of insurance indemnity, to pay the penalty to the Insured (the Insured Person) of 0.05% of the amount payable, for each day of delay, but not exceeding 10% of the insurance indemnity amount; 9.2.1.5. not to disclose information about the Insured (the Insured Person), except in cases stipulated by the law. 9.2.2. The Insurer shall have the right to: 9.2.2.1. to refuse to pay insurance indemnity in cases provided hereunder and by the current legislation of Ukraine; 9.2.2.2. to verify the information provided by the Insured for the conclusion of the Contract; 9.2.2.3. to submit requests to health care facilities, competent authorities, etc. regarding the information necessary to establish the circumstances of insured event occurrence; 9.2.2.4. in case of insured event occurrence, to receive an insurance indemnity in the amount and under the procedure established by this Contract. In the case of paying the insurance indemnity to the Insured, payment to the Insured Person under the same event shall not be made; 9.2.2.5. in case of necessity, to appoint a medical commission in order to examine the Insured Person, as well as to carry out other examinations in respect of the insured event; 9.2.2.6. to take pictures, audio and video recording of events and conversations related to fulfilment of the terms and conditions of this Contract by the Parties; 9.2.2.7. not to indemnify any indirect losses of the Insured Person. 9.2.3. The Insured shall be obliged to: 9.2.3.1. when entering into this Contract for the benefit of the Insured Person, to familiarise the Insured Person with insurance terms and conditions; 9.2.3.2. to pay the insurance premium before the date specified in the Certificate as the inception of the Contract; 9.2.3.3. upon conclusion of the Contract, to provide information to the Insurer about all known circumstances, which are material for assessing the insurance risk, and to inform the Insurer further about any changes of the insurance risk; 9.2.3.4. upon conclusion of the Contract, to inform the Insurer about other valid insurance contracts covering the subject matter of the Contract; 9.2.3.5. to notify about the insured event occurrence and follow the instructions of the Specialised Service of the Insurer (the Insurer) regarding the procedure for obtaining medical or other services; 9.2.3.6. to provide the Insurer with all necessary documents and information regarding the insured event, required for making a decision on payment of insurance indemnity (insurance claim); 9.2.3.7. at the request of the Insurer, to prove the fact of insured event occurrence, the inability to communicate with the Specialised Service of the Insurer (the Insurer), justify the need or amount of the expenses incurred; 9.2.3.8. to transfer to the Insurer, within the amount of actual costs, the right to claim for damages, which the Insured has against the person responsible for the damage caused. 9.2.3.9. in case of the conclusion of the Contract in favour of the Insured Person, to obtain the consent of the Insured Person for the conclusion of this Contract. 9.2.4. The Insured shall have the right to: 9.2.4.1. in case of insured event occurrence, to receive an insurance indemnity in the amount and following the procedure established by this Contract; 9.2.4.2. to appeal in court the Insurer's refusal to pay the insurance indemnity (insurance claim); 9.2.4.3. to apply to the Specialised Service of the Insurer (the Insurer) for instructions on how to receive the necessary assistance; 9.2.4.4. in case of violation by the Insurer of the terms and conditions of the Contract, to demand the early termination of the Contract; 9.2.4.5. to receive a duplicate of the Contract on the basis of a written request in case of loss of this Contract (the second duplicate is not issued). 9.2.5. The Insured Person shall be obliged to: 9.2.5.1. to notify the Specialised Service of the Insurer (the Insurer) about the insured event occurrence in the manner and within the terms stipulated by the Insurance Contract; 9.2.5.2. to apply for medical care to a health care facility recommended by the Specialised Service of the Insurer (the Insurer) except for urgent conditions threatening life and health of the Insured Person; 9.2.5.3. to undergo treatment following the prescriptions of a doctor, to comply with the instructions of medical staff, to comply with the regulations of health care facility where the Insured Person is provided with medical care; 9.2.5.4. to take appropriate measures regarding safekeeping the insurance documents and not transfer them to others with the intention to receive medical services by the latter; 9.2.5.5. to reliably inform healthcare facility and the Insurer about the health condition and existing risks of deterioration and other cases of changes in the degree of risk; 9.2.5.6. to return the Insurer the amount of insurance indemnity in case of revealing circumstances that deprive the Insured Person (healthcare facility/the Specialised Service of the Insurer) of the right to receive the indemnity, within thirty (30) calendar days after the date of revealing the corresponding circumstances; 9.2.5.7. upon insured event occurrence, to act following the procedure specified by this Contract. 9.2.6. The Insured Person shall have the right to: 9.2.6.1. in case of insured event occurrence, to receive insurance indemnity in the amount and following the procedure established by the Contract; in the event when the Insured Person is an adult, capable person, who independently appealed to the Insurer with a claim for insurance indemnity payment. In the case of paying insurance indemnity to the Insured Person, payment to the Insured under the same event shall not be made; 9.2.6.2. to notify the Insured and/or the Insurer of the fact of inadequate medical care in a healthcare facility. 9.2.7. In the case of non-performance or improper performance of the Contract, the Parties shall be liable under the current laws of Ukraine. 9.2.8. In case of non-compliance with the time limits of notification, the Insured (the Insured person) shall justify the reasons in a written form at the request of the Insurer.

General terms and conditions. 9.18.1. Period and territory of the Contract 9.1.18.1.1. The territory is indicated in the Certificate as a separate country and/or one of the geographical areas. 9.1.28.1.2. The Contract shall enter into force from 00 h. 00 min. according to the Kyiv time, on the date specified in the Certificate as the date of commencement of the Contract period, but not earlier than 00 h. 00 min. of the day following the day when the insurance premium is received in the amount specified in the Certificate, by the Insurer (the representative of the Insurer, authorised person of the Insurer), and after the moment when the Insured (the Insured Person) crosses the border control of Ukraine upon departure abroad and shall be valid till 24 h. 00 min. of the date specified in the Certificate, as the date of expiration of the Contract. The Insured is obliged to pay the insurance premium no later than 24 h. 00 min. of the day preceding the date specified in the Certificate as the date of commencement of the Contract period. In case of non-payment by the Insured of the premium within the specified period, the Contract shall be deemed to have not been concluded. 9.1.38.1.3. The Contract expires at 24 h. 00 min. of the date indicated as the expiration date of the Contract in accordance with the terms and conditions specified in the Certificate in the column "Validity Period" and at the moment of crossing by the Insured Person of the border control of Ukraine upon returning from abroad, unless other circumstances provided by the Contract lead to early termination thereof. 9.1.48.1.4. If the Contract provides for multiple trips, the Insurer shall be liable within the total number of days of stay abroad specified in the Contract, for the period of insurance in the format 360/180 (or 180/30, etc.), where 360 - ​​- is the total number of days of the Contract validity, and 180 – is the number of days of stay abroad. Each time the Insured Person travels abroad, the validity period of the insurance coverage shall be automatically reduced by the number of days spent by the Insured Person on the territory of the Contract. In the case when the Insured Person uses all days of stay abroad according to the terms and conditions of the Contract, the Contract is considered expired due to the performance by the Insurer of its obligations to the Insured Person in full. In this case, the Contract shall expire at 24 h. 00 min. on the 180th day of stay of the Insured Person abroad within the period of the Contract. Visa or its equivalents and marks in passport used for travel abroad shall be the confirmation of temporary stay abroad. In case the Insured Person changes the status of a tourist during the period of the Insurance Contract and receives the right for permanent (including, with a defined term) residence/stay outside Ukraine, the Insurance Contract shall be terminated with respect to such Insured Person on the day of receiving by the Insured Person of documents that give the right of permanent (including, with a defined term) residence/stay outside Ukraine. 9.1.58.1.5. The Contract is deemed to have not entered into force concerning the Insured Person who was outside the territory of Ukraine at the date of conclusion of the Contract. 9.1.68.1.6. The Contract is not valid on the territory of Ukraine, the country of permanent residence of the Insured Person or the country of citizenship of the Insured Person. 9.1.78.1.7. The following territory shall be excluded from the Contract cover: 9.1.88.1.8. the territory of the countries (administrative units), within which there are military conflicts during the period of insured event occurrence; 9.1.98.1.9. temporarily occupied, annexed or disputed territories, territories of countries not recognised by Ukraine under the established procedure; 9.1.108.1.10. territories regarding which the Foreign Ministry of Ukraine issued a recommendation not to travel before the Insured Person cross their border. 9.28.2. Rights and obligations of the Parties and liability for failure to perform or improper performance of the Contract terms and conditions 9.2.18.2.1. The Insurer shall be obliged to: 9.2.1.18.2.1.1. to familiarise the Insured with the terms and conditions of the Offer, the Certificate and the Rules; 9.2.1.28.2.1.2. within two working days after receiving all necessary documents related to the insured event occurrence, to take measures for timely payment of insurance indemnity; 9.2.1.38.2.1.3. upon insured event occurrence, to pay the insurance indemnity within the period provided for in Section 5 of this Offer; 9.2.1.48.2.1.4. in case of late payment of insurance indemnity, to pay the penalty to the Insured (the Insured Person) of 0.05% of the amount payable, for each day of delay, but not exceeding 10% of the insurance indemnity amount; 9.2.1.58.2.1.5. not to disclose information about the Insured (the Insured Person), except in cases stipulated by the law. 9.2.28.2.2. The Insurer shall have the right to: 9.2.2.18.2.2.1. to refuse to pay insurance indemnity in cases provided hereunder and by the current legislation of Ukraine; 9.2.2.28.2.2.2. to verify the information provided by the Insured for the conclusion of the Contract; 9.2.2.38.2.2.3. to submit requests to health care facilities, competent authorities, etc. regarding the information necessary to establish the circumstances of insured event occurrence; 9.2.2.48.2.2.4. in case of insured event occurrence, to receive an insurance indemnity in the amount and under the procedure established by this Contract. In the case of paying the insurance indemnity to the Insured, payment to the Insured Person under the same event shall not be made; 9.2.2.58.2.2.5. in case of necessity, to appoint a medical commission in order to examine the Insured Person, as well as to carry out other examinations in respect of the insured event; 9.2.2.68.2.2.6. to take pictures, audio and video recording of events and conversations related to fulfilment of the terms and conditions of this Contract by the Parties; 9.2.2.78.2.2.7. not to indemnify any indirect losses of the Insured Person. 9.2.38.2.3. The Insured shall be obliged to: 9.2.3.18.2.3.1. when entering into this Contract for the benefit of the Insured Person, to familiarise the Insured Person with insurance terms and conditions; 9.2.3.28.2.3.2. to pay the insurance premium before the date specified in the Certificate as the inception of the Contract; 9.2.3.38.2.3.3. upon conclusion of the Contract, to provide information to the Insurer about all known circumstances, which are material for assessing the insurance risk, and to inform the Insurer further about any changes of the insurance risk; 9.2.3.48.2.3.4. upon conclusion of the Contract, to inform the Insurer about other valid insurance contracts covering the subject matter of the Contract; 9.2.3.58.2.3.5. to notify about the insured event occurrence and follow the instructions of the Specialised Service of the Insurer (the Insurer) regarding the procedure for obtaining medical or other services; 9.2.3.68.2.3.6. to provide the Insurer with all necessary documents and information regarding the insured event, required for making a decision on payment of insurance indemnity (insurance claim); 9.2.3.78.2.3.7. at the request of the Insurer, to prove the fact of insured event occurrence, the inability to communicate with the Specialised Service of the Insurer (the Insurer), justify the need or amount of the expenses incurred; 9.2.3.88.2.3.8. to transfer to the Insurer, within the amount of actual costs, the right to claim for damages, which the Insured has against the person responsible for the damage caused. 9.2.3.98.2.3.9. in case of the conclusion of the Contract in favour of the Insured Person, to obtain the consent of the Insured Person for the conclusion of this Contract. 9.2.48.2.4. The Insured shall have the right to: 9.2.4.18.2.4.1. in case of insured event occurrence, to receive an insurance indemnity in the amount and following the procedure established by this Contract; 9.2.4.28.2.4.2. to appeal in court the Insurer's refusal to pay the insurance indemnity (insurance claim); 9.2.4.38.2.4.3. to apply to the Specialised Service of the Insurer (the Insurer) for instructions on how to receive the necessary assistance; 9.2.4.48.2.4.4. in case of violation by the Insurer of the terms and conditions of the Contract, to demand the early termination of the Contract; 9.2.4.58.2.4.5. to receive a duplicate of the Contract on the basis of a written request in case of loss of this Contract (the second duplicate is not issued). 9.2.58.2.5. The Insured Person shall be obliged to: 9.2.5.18.2.5.1. to notify the Specialised Service of the Insurer (the Insurer) about the insured event occurrence in the manner and within the terms stipulated by the Insurance Contract; 9.2.5.28.2.5.2. to apply for medical care to a health care facility recommended by the Specialised Service of the Insurer (the Insurer) except for urgent conditions threatening life and health of the Insured Person; 9.2.5.38.2.5.3. to undergo treatment following the prescriptions of a doctor, to comply with the instructions of medical staff, to comply with the regulations of health care facility where the Insured Person is provided with medical care; 9.2.5.48.2.5.4. to take appropriate measures regarding safekeeping the insurance documents and not transfer them to others with the intention to receive medical services by the latter; 9.2.5.58.2.5.5. to reliably inform healthcare facility and the Insurer about the health condition and existing risks of deterioration and other cases of changes in the degree of risk; 9.2.5.68.2.5.6. to return the Insurer the amount of insurance indemnity in case of revealing circumstances that deprive the Insured Person (healthcare facility/the Specialised Service of the Insurer) of the right to receive the indemnity, within thirty (30) calendar days after the date of revealing the corresponding circumstances; 9.2.5.78.2.5.7. upon insured event occurrence, to act following the procedure specified by this Contract. 9.2.68.2.6. The Insured Person shall have the right to: 9.2.6.18.2.6.1. in case of insured event occurrence, to receive insurance indemnity in the amount and following the procedure established by the Contract; in the event when the Insured Person is an adult, capable person, who independently appealed to the Insurer with a claim for insurance indemnity payment. In the case of paying insurance indemnity to the Insured Person, payment to the Insured under the same event shall not be made; 9.2.6.28.2.6.2. to notify the Insured and/or the Insurer of the fact of inadequate medical care in a healthcare facility. 9.2.78.2.7. In the case of non-performance or improper performance of the Contract, the Parties shall be liable under the current laws of Ukraine. 9.2.88.2.8. In case of non-compliance with the time limits of notification, the Insured (the Insured person) shall justify the reasons in a written form at the request of the Insurer.

General terms and conditions. 9.18.1. Period and territory of the Contract 9.1.18.1.1. The territory is indicated in the Certificate as a separate country and/or one of the geographical areas. 9.1.28.1.2. The Contract shall enter into force from 00 h. 00 min. according to the Kyiv time, on the date specified in the Certificate as the date of commencement of the Contract period, but not earlier than 00 h. 00 min. of the day following the day when the insurance premium is received in the amount specified in the Certificate, by the Insurer (the representative of the Insurer, authorised person of the Insurer), and after the moment when the Insured (the Insured Person) crosses the border control of Ukraine upon departure abroad and shall be valid till 24 h. 00 min. of the date specified in the Certificate, as the date of expiration of the Contract. The Insured is obliged to pay the insurance premium no later than 24 h. 00 min. of the day preceding the date specified in the Certificate as the date of commencement of the Contract period. In case of non-payment by the Insured of the premium within the specified period, the Contract shall be deemed to have not been concluded. 9.1.38.1.3. The Contract expires at 24 h. 00 min. of the date indicated as the expiration date of the Contract in accordance with the terms and conditions specified in the Certificate in the column "Validity Period" and at the moment of crossing by the Insured Person of the border control of Ukraine upon returning from abroad, unless other circumstances provided by the Contract lead to early termination thereof. 9.1.48.1.4. If the Contract provides for multiple trips, the Insurer shall be liable within the total number of days of stay abroad specified in the Contract, for the period of insurance in the format 360/180 (or 180/30, etc.), where 360 - is the total number of days of the Contract validity, and 180 – is the number of days of stay abroad. Each time the Insured Person travels abroad, the validity period of the insurance coverage shall be automatically reduced by the number of days spent by the Insured Person on the territory of the Contract. In the case when the Insured Person uses all days of stay abroad according to the terms and conditions of the Contract, the Contract is considered expired due to the performance by the Insurer of its obligations to the Insured Person in full. In this case, the Contract shall expire at 24 h. 00 min. on the 180th day of stay of the Insured Person abroad within the period of the Contract. Visa or its equivalents and marks in passport used for travel abroad shall be the confirmation of temporary stay abroad. In case the Insured Person changes the status of a tourist during the period of the Insurance Contract and receives the right for permanent (including, with a defined term) residence/stay outside Ukraine, the Insurance Contract shall be terminated with respect to such Insured Person on the day of receiving by the Insured Person of documents that give the right of permanent (including, with a defined term) residence/stay outside Ukraine. 9.1.58.1.5. The Contract is deemed to have not entered into force concerning the Insured Person who was outside the territory of Ukraine at the date of conclusion of the Contract. 9.1.68.1.6. The Contract is not valid on the territory of Ukraine, the country of permanent residence of the Insured Person or the country of citizenship of the Insured Person. 9.1.78.1.7. The following territory shall be excluded from the Contract cover: 9.1.88.1.8. the territory of the countries (administrative units), within which there are military conflicts during the period of insured event occurrence; 9.1.98.1.9. temporarily occupied, annexed or disputed territories, territories of countries not recognised by Ukraine under the established procedure; 9.1.108.1.10. territories regarding which the Foreign Ministry of Ukraine issued a recommendation not to travel before the Insured Person cross their border. 9.28.2. Rights and obligations of the Parties and liability for failure to perform or improper performance of the Contract terms and conditions 9.2.18.2.1. The Insurer shall be obliged to: 9.2.1.18.2.1.1. to familiarise the Insured with the terms and conditions of the Offer, the Certificate and the Rules; 9.2.1.28.2.1.2. within two working days after receiving all necessary documents related to the insured event occurrence, to take measures for timely payment of insurance indemnity; 9.2.1.38.2.1.3. upon insured event occurrence, to pay the insurance indemnity within the period provided for in Section 5 of this Offer; 9.2.1.48.2.1.4. in case of late payment of insurance indemnity, to pay the penalty to the Insured (the Insured Person) of 0.05% of the amount payable, for each day of delay, but not exceeding 10% of the insurance indemnity amount; 9.2.1.58.2.1.5. not to disclose information about the Insured (the Insured Person), except in cases stipulated by the law. 9.2.28.2.2. The Insurer shall have the right to: 9.2.2.18.2.2.1. to refuse to pay insurance indemnity in cases provided hereunder and by the current legislation of Ukraine; 9.2.2.28.2.2.2. to verify the information provided by the Insured for the conclusion of the Contract; 9.2.2.38.2.2.3. to submit requests to health care facilities, competent authorities, etc. regarding the information necessary to establish the circumstances of insured event occurrence; 9.2.2.48.2.2.4. in case of insured event occurrence, to receive an insurance indemnity in the amount and under the procedure established by this Contract. In the case of paying the insurance indemnity to the Insured, payment to the Insured Person under the same event shall not be made; 9.2.2.58.2.2.5. in case of necessity, to appoint a medical commission in order to examine the Insured Person, as well as to carry out other examinations in respect of the insured event; 9.2.2.68.2.2.6. to take pictures, audio and video recording of events and conversations related to fulfilment of the terms and conditions of this Contract by the Parties; 9.2.2.78.2.2.7. not to indemnify any indirect losses of the Insured Person. 9.2.38.2.3. The Insured shall be obliged to: 9.2.3.18.2.3.1. when entering into this Contract for the benefit of the Insured Person, to familiarise the Insured Person with insurance terms and conditions; 9.2.3.28.2.3.2. to pay the insurance premium before the date specified in the Certificate as the inception of the Contract; 9.2.3.38.2.3.3. upon conclusion of the Contract, to provide information to the Insurer about all known circumstances, which are material for assessing the insurance risk, and to inform the Insurer further about any changes of the insurance risk; 9.2.3.48.2.3.4. upon conclusion of the Contract, to inform the Insurer about other valid insurance contracts covering the subject matter of the Contract; 9.2.3.58.2.3.5. to notify about the insured event occurrence and follow the instructions of the Specialised Service of the Insurer (the Insurer) regarding the procedure for obtaining medical or other services; 9.2.3.68.2.3.6. to provide the Insurer with all necessary documents and information regarding the insured event, required for making a decision on payment of insurance indemnity (insurance claim); 9.2.3.78.2.3.7. at the request of the Insurer, to prove the fact of insured event occurrence, the inability to communicate with the Specialised Service of the Insurer (the Insurer), justify the need or amount of the expenses incurred; 9.2.3.88.2.3.8. to transfer to the Insurer, within the amount of actual costs, the right to claim for damages, which the Insured has against the person responsible for the damage caused. 9.2.3.98.2.3.9. in case of the conclusion of the Contract in favour of the Insured Person, to obtain the consent of the Insured Person for the conclusion of this Contract. 9.2.48.2.4. The Insured shall have the right to: 9.2.4.18.2.4.1. in case of insured event occurrence, to receive an insurance indemnity in the amount and following the procedure established by this Contract; 9.2.4.28.2.4.2. to appeal in court the Insurer's refusal to pay the insurance indemnity (insurance claim); 9.2.4.38.2.4.3. to apply to the Specialised Service of the Insurer (the Insurer) for instructions on how to receive the necessary assistance; 9.2.4.48.2.4.4. in case of violation by the Insurer of the terms and conditions of the Contract, to demand the early termination of the Contract; 9.2.4.58.2.4.5. to receive a duplicate of the Contract on the basis of a written request in case of loss of this Contract (the second duplicate is not issued). 9.2.58.2.5. The Insured Person shall be obliged to: 9.2.5.18.2.5.1. to notify the Specialised Service of the Insurer (the Insurer) about the insured event occurrence in the manner and within the terms stipulated by the Insurance Contract; 9.2.5.28.2.5.2. to apply for medical care to a health care facility recommended by the Specialised Service of the Insurer (the Insurer) except for urgent conditions threatening life and health of the Insured Person; 9.2.5.38.2.5.3. to undergo treatment following the prescriptions of a doctor, to comply with the instructions of medical staff, to comply with the regulations of health care facility where the Insured Person is provided with medical care; 9.2.5.48.2.5.4. to take appropriate measures regarding safekeeping the insurance documents and not transfer them to others with the intention to receive medical services by the latter; 9.2.5.58.2.5.5. to reliably inform healthcare facility and the Insurer about the health condition and existing risks of deterioration and other cases of changes in the degree of risk; 9.2.5.68.2.5.6. to return the Insurer the amount of insurance indemnity in case of revealing circumstances that deprive the Insured Person (healthcare facility/the Specialised Service of the Insurer) of the right to receive the indemnity, within thirty (30) calendar days after the date of revealing the corresponding circumstances; 9.2.5.78.2.5.7. upon insured event occurrence, to act following the procedure specified by this Contract. 9.2.68.2.6. The Insured Person shall have the right to: 9.2.6.18.2.6.1. in case of insured event occurrence, to receive insurance indemnity in the amount and following the procedure established by the Contract; in the event when the Insured Person is an adult, capable person, who independently appealed to the Insurer with a claim for insurance indemnity payment. In the case of paying insurance indemnity to the Insured Person, payment to the Insured under the same event shall not be made; 9.2.6.28.2.6.2. to notify the Insured and/or the Insurer of the fact of inadequate medical care in a healthcare facility. 9.2.78.2.7. In the case of non-performance or improper performance of the Contract, the Parties shall be liable under the current laws of Ukraine. 9.2.88.2.8. In case of non-compliance with the time limits of notification, the Insured (the Insured person) shall justify the reasons in a written form at the request of the Insurer.