Changes to and Cancellation of Reservations. Changes to and cancellation of a reservation are at all times subject to the rules governing changes to or cancellation of the ticket/service in question. The traveler is informed of these rules at the time of reservation. Alternatively, they will appear on the confirmation and/or other travel documentation sent out by BCD Travel. For changes to and cancellation of reservations/tickets reserved via the internet-based reservation system, NordicBusinessOnline, special rules apply. These appear on the associated web site. II