Common use of Abuse of Support Services Clause in Contracts

Abuse of Support Services. In the event You abuse Our support services, then You shall pay Us fees for such abuse in accordance with this subsection. An abuse of support services (“Abuse Incident”) occurs when You declare an incident to be a Category 4 incident when it could reasonably be determined that the incident was of a lower priority, i.e. You are still able to process transactions for Orders. There shall be no charge for the first Abuse Incident occurring in a calendar month. For each Abuse Incident occurring thereafter You shall pay Us a fee of $500.00, and the aggregate fees for Abuse Incidents shall not exceed $2,500.00 during any calendar month.

Abuse of Support Services. In the event You abuse Our support services, then You shall pay Us fees for such abuse in accordance with this subsection. An abuse of support services (“Abuse Incident”) occurs when You declare an incident to be a Category 4 incident when it could reasonably be determined that the incident was of a lower priority, i.e. You are still able to process transactions for Ordersorders. There shall be no charge for the first Abuse Incident occurring in a calendar month. For each Abuse Incident occurring thereafter You shall pay Us a fee of $500.00, and the aggregate fees for Abuse Incidents shall not exceed $2,500.00 during any calendar month.

Abuse of Support Services. In the event You abuse the Our support services, then You shall pay Us fees for such abuse in accordance with this subsection. An abuse of support services (“Abuse Incident”) occurs when You declare an incident to be a Category 4 incident when it could reasonably be determined that the incident was of a lower priority, i.e. You are still able to process transactions for Orders. There shall be no charge for the first Abuse Incident occurring in a calendar month. For each Abuse Incident occurring thereafter You shall pay Us a fee of $500.00, and the aggregate fees for Abuse Incidents shall not exceed $2,500.00 during any calendar month.