SUPPORT PROCEDURE AND ESCALATION FOR STANDARD ADMIN FEATURES Sample Clauses

SUPPORT PROCEDURE AND ESCALATION FOR STANDARD ADMIN FEATURES. 4.1. Help Desk. Help Desk support can be provided via the resources provided in our User Documentation available at xxxxx://xxx.xxxxx.xxx/ which contains user manuals, how to instructions, and frequently asked questions. Any questions that cannot be answered from the User Documentation must be entered in the online ticketing system maintained by Us accessible via the Exigo Admin each ticket being a “Support Ticket.”
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SUPPORT PROCEDURE AND ESCALATION FOR STANDARD ADMIN FEATURES. 4.1. Help Desk. Help Desk support can be provided via the resources provided in our Resource Library. You shall have a login account for access to this library that contains user manuals, how to instructions, and frequently asked questions. Any questions that cannot be answered from the Resource Library must be entered in a Support Ticket.
Sample 1

Related to SUPPORT PROCEDURE AND ESCALATION FOR STANDARD ADMIN FEATURES

  • Rules of Grievance Processing 1. Time limits at any stage of the grievance procedure may be extended by mutual agreement of the parties at that step.

  • System for Award Management (XXX) Requirement Alongside a signed copy of this Agreement, Grantee will provide Florida Housing with a XXX.xxx proof of registration and Commercial and Government Entity (CAGE) number. Grantee will continue to maintain an active XXX registration with current information at all times during which it has an active award under this Agreement.

  • Particular Methods of Procurement of Goods Works and Services (other than Consultants’ Services)

  • Other Methods of Procurement of Goods The following table specifies the methods of procurement, other than International Competitive Bidding, which may be used for goods. The Procurement Plan shall specify the circumstances under which such methods may be used: Procurement Method

  • Notification of Modifications of Licensed Materials From time to time, the Licensor may add, change, or modify portions of the Licensed Materials, or migrate the Licensed Materials to other formats. When such changes, modifications, or migrations occur, the Licensor shall give prior written notice of any such changes to the Licensee and the Participating Institutions as soon as is practicable, but in no event less than sixty (60) days in advance of such event. If any of the changes, modifications, or migrations render the Licensed Materials substantially less useful to the Participating Institutions or their Authorized Users, the Licensee may seek to terminate this Agreement for breach pursuant to Section 11 of this Agreement.

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