Related Clauses

Service Levels
Service Level
Statement of Service
Payment of Services
Statement of Services
Performance Levels
Cost of Services
Service Level Expectations
Performance of Service
Service Level Credits

Parent Clauses

Service Levels
SERVICE LEVELS; SERVICE LEVEL CREDITS; ADJUSTMENTS TO SERVICE LEVELS
Service
General
Entire Agreement
Other Matters
Changes to Provisions of the Agreement
Export
SUPPLIER CLIENT RELATIONSHIP MANAGER
Provision of Services

Sub-Clauses

Additional Resource Charges
PAYMENTS
Contracts for Generally Available Software
CHARGES
TEMPORARY EXTENSION OF SERVICES
Other Charges
Contracts
Termination Charges
CREDITS

Adjustment of Service Levels. 18 Section 5.4 Reports........................................................................... 18 Section 5.5 Root-Cause Analysis............................................................... 18 Section 5.6

Appears in 2 contracts

Samples: Outsourcing Agreement, Outsourcing Agreement (Dj Orthopedics Inc)

Adjustment of Service Levels. ~~18 Section 5.4 Reports........................................................................... 18 Section 5.5~~ 13 8.4 Root-Cause Analysis............................................................... ~~18 Section 5.6~~13 8.5

Appears in 1 contract

Samples: Information Technology Services Agreement (Pacificare Health Systems Inc /De/)

Adjustment of Service Levels. ~~18 Section 5.4 Reports........................................................................... 18 Section 5.5~~ 13 8.4 Root-Cause ~~Analysis............................................................... 18 Section 5.6~~Analysis ................................... 14

Appears in 1 contract

Samples: Information Technology Services Agreement (Pacificare Health Systems Inc /De/)

Common use of Adjustment of Service Levels Clause in Contracts