Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below. 1. Monroe County Department of Social Services (MCDSS) – The Financial Assistance Director oversees Temporary Assistance, SNAP, Medicaid, Employment Services, Domestic Violence, Home Energy Assistance Program (HEAP), Child Support Enforcement Unit (CSEU) and Day Care. The Employment Coordinator has responsibility for: Front door job search activities, the operations of the Self-Sufficiency workgroup, Teen Age Services Act (TASA) youth case- management services, the employment related activities of the financial assistance teams, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS). 2. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related to: orientations, employability assessments, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign to work activities, refer to case-management or TASA youth services. Employment Interviewers also review contractors Assessment packets, and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicals, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities: 3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctions.
Appears in 1 contract
Samples: Temporary Assistance and Supplemental Nutrition Assistance Program Employment Plan
Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below.
1. Monroe Rensselaer County Department of Social Services Units involved in the Welfare-To-Work Program are as follows: TANF/SNAP Unit: Consisting of 1 Principal II, 4 Sr. Examiners, 16 Examiners, 6 Clerks Population Served: TANF/SNAP applicants and receipients Services Inculded: Orientation, Eligibility Determination, Budget/Case Management, Sanction Management Safety-Net MOE/SNAP Unit: Consisting of 1 Principal II, 3 Examiners Population Served: Safety-Net MOE/SNAP applicants and recipients Services include: Orientation, Eligibility Determination, Budget/Case Management, Sanction Management Safety-Net Non MOE/SNAP Unit: Consisting of 1 Principal II, 2 Sr. Examiners, 13 Examiners, 6 Clerks Population Served: Safety Net Non MOE/SNAP applicants and recipients Services Include: Orientation, Eligibility Determination, Individual Assessments and Employment Plans, Budget/Case Management, Case Management, Conciliations, Sanction Management, Engaging recipients in Job Searching, and Providing Support Services. Employment Unit (MCDSS) – The Financial Assistance Director oversees Temporary Assistance"Project HIRE"): Consisting of 1 Employment Specialist, 2 Sr. II Examiners, 4 Sr. Examiners, 1 Clerk, 1 OTDA Job Specialist Staff, 1 Performance Improvement Assistant. Population:Served:TANF/SNAP, Medicaid,Safety-Net-MOE/SNAP,Safety-Net-Non-MOE/SNAP Applicants/Recipants Services Include: Orientation, Employment Assessments, Employment Plans, Case Management, Assignment of Work Experience and other activities, Conciliations, Dispute Resolution, Employment Strategies, Supportive Services, Domestic Violence, Home Energy Assistance Program (HEAP), Child Support Enforcement Post Employment Services Rensselaer County Department of Social Services Daycare Unit (CSEU) Rensselaer County CASAC Manager Rensselaer County Veterans Service Agency Rensselaer County Mental Health Department Rensselaer County Employment and Day Care. The Employment Coordinator has responsibility for: Front door job search activities, the operations of the SelfTraining Rensselaer County Re-Sufficiency workgroup, Teen Age Services Act (TASA) youth case- management services, the employment related activities of the financial assistance teams, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS).
2. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related to: orientations, employability assessments, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign to work activities, refer to case-management or TASA youth services. Employment Interviewers also review contractors Assessment packets, and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicals, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctions.Entry Task Force
Appears in 1 contract
Samples: Temporary Assistance and Supplemental Nutrition Assistance Program Employment Plan
Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below.
1. Monroe The Suffolk County Department of Social Services (MCDSSSCDSS) – The Financial Assistance Director oversees Temporary AssistanceEmployment Program comprises: • Employability Unit (EMP) - EMP staff complete an employability assessment for each applicant/recipient. • Compliance Unit (CU) - CU staff manage all conciliations, SNAPestablish “good cause,” handle dispute resolution, Medicaid, Employment Services, Domestic Violence, Home Energy and process sanctions and disqualifications as indicated. • Disabled Client Assistance Program (HEAPDCAP) - DCAP staff assist clients in filing for Social Security benefits. • Supportive Services Unit - The Supportive Services Unit reviews required documentaion and authorizes payments as needed. The Suffolk County Department of Labor Licensing & Consumer Affairs (SCDOLL&CA) works in conjunction with the Suffolk County Department of Social Services (SCDSS) in the operation of the Suffolk Works Employment Program (SWEP), Child Support Enforcement Unit (CSEU) and Day Careadministering what is commonly referred to as “the Employment Program” of Suffolk County. The Employment Coordinator has responsibility for: Front door job search activities, the operations goal of the Selfprogram is to provide the counseling, activities and supportive services necessary for clients to achieve self-Sufficiency workgroup, Teen Age Services Act (TASA) youth case- management services, the employment related activities of the financial assistance teams, sufficiency or lessen their dependence on Temporary Assistance. Temporary Assistance applicants and all contracts which are part of Monroe County’s Welfare recipients must complete a program orientation and an in-depth assessment interview and devise a mutually agreed upon Employment Plan charting their path to Work Case Management System (WTWCMS).
2self sufficiency. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised ofSCDOLL&CA SWEP services include: Employment Interviewers • Employment Assessments Comprehensive Assessment Interview • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation Job Readiness Assistance • Subsidized Employment Clerical Programs • Employability Workshops • Vocational Training • Employment Plans • Job Development and Placement • Work Experience • Job Fairs/Career Quest • Resume Preparation • Supervised Job Search • Program Orientations • Educational Training • Referrals to Support Services • Appointment scheduling Displaced Homemaker Following are specific details regarding available services: • Document management • WTWCMS List reviews Employment Interviewers SWEP Work Experience - Perform Positions are offered as clerical aides, community services aides, food service aides and deliver all functions maintenance or custodial aides at several hundred participating worksites throughout Suffolk County. A diverse variety of work environments and disciplines provide individuals with valuable work experience and help to develop a work history. Governmental and various not-for-profit agencies join in the partnership effort to help enhance our clients’ employment-related to: orientationswork experience. Work Experience participants may also be placed onto SWEP conservation crews, employability assessmentswhich are supervised by a labor crew leader. Work experience participants who are assigned to crews are picked up and transported to various sites throughout the county where they perform groundskeeping, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completionmaintenance, and assign other tasks as needed. • SWEP Training Programs - Education and vocational training courses are offered to work activitiesSWEP clients who have been assessed to be in need of training to enhance their employability. Remedial education is available for those clients who may lack a high school diploma, refer have limited language skills, or who need basic job skills training. If vocational training is determined appropriate, a network of training agencies stands ready to case-management or TASA youth offer their services. This network is spread across Suffolk County so that our clients can attend a local site. • SWEP Job Placement - SCDOLL&CA also offers job search, employment placement assistance and on-site job fairs via our One-Stop Employment Interviewers also review contractors Assessment packets, Center and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible SWEP offices located in Hauppauge and Riverhead. Organization charts for the monitoring Suffolk County Department of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, Social Services Employment Program and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicalsSuffolk County Department of Labor, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals Licensing & Consumer Affairs are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctionsattached.
Appears in 1 contract
Samples: Temporary Assistance and Supplemental Nutrition Assistance Program Employment Plan
Administrative Structure. a. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following (Attachments must be uploaded to the system through the “Documents” screen prior to submitting the plan. Use the textbox below to provide any additional information.) Chautauqua County Department of Mental Hygiene and Social Services - See Attachment A Workforce Investment Board - See Attachment B
b. Below is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment programprogram and include the responsibilities of each office. The Chautauqua County Department of Mental Hygiene and Social Services has case managers based in both the Jamestown and Dunkirk offices. In the Employment Team (Attachment A), 9 case managers are based in the Jamestown office along with one supervisor and one support staff at this time. In Dunkirk, there are 4 case managers and one supervisor. In February, 2013, the Department began contracting with the Workforce Investment Board (W.I.B.) (Attachment B) to provide Employment Services in the five following areas: Job Readiness Training, Work Experience Program, Services to Work Limited Individuals, Job Placement/Subsidized Employment Services, and Targeted Training. The W.I.B. has offices both in Jamestown and Dunkirk which are within walking distance from the Department. The primary responsibility for the operation of Chautauqua County's employment program rests with the case managers within the Division of Temporary Assistance. The responsibilities of each office are described below.
1. Monroe County Department of Social Services the case managers include: conducting orientation and job search, working with applicants and recipients to complete Employment Assessments and Individual Employment Plans; authorizing supportive services; maintaining case records in WTWCMS; making referrals to programs such as Job Readiness Training (MCDSS) – The Financial Assistance Director oversees Temporary AssistanceJRT), SNAP, Medicaid, Employment Services, Domestic Violence, Home Energy Assistance Work Experience Program (HEAP), Child Support Enforcement Unit (CSEU) and Day Care. The Employment Coordinator has responsibility for: Front door job search activities, the operations of the Self-Sufficiency workgroup, Teen Age Services Act (TASA) youth case- management services, the employment related activities of the financial assistance teams, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS).
2. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related to: orientations, employability assessments, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign to work activities, refer to case-management or TASA youth services. Employment Interviewers also review contractors Assessment packets, and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42WEP), and Timing Out interviews for TANF recipients who are about Subsidized Employment Programs such as Transitional Employment Advancement Program (TEAP), educational programs, rehabilitative programs, and targeted training programs. Case managers determine employability status based on medical evidence, in addition to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual monitoring the progress and/or barriers to progress towards successful completionof the recipient toward self-sufficiency. This group Case managers are also interviews individuals for our Restoration responsible to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have conciliate cases where there has been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least binon-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform Dispute resolution will be managed by the employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicals, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctionssupervisors.
Appears in 1 contract
Samples: Temporary Assistance (Ta) and Supplemental Nutrition Assistance Program (Snap) Employment Plan
Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below.
1. Monroe County Department of Social Services (MCDSS) – The Financial Assistance Director oversees Temporary Assistance, SNAP, Medicaid, Employment Services, Domestic Violence, Home Energy Assistance Program (HEAP), Child Support Enforcement Unit (CSEU) and Day Care. The Employment Coordinator has responsibility for: Front door job search activities, the operations of the Self-Sufficiency workgroup, Teen Age Services Act (TASA) youth case- case-management services, the employment related activities of the financial assistance teams, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS).
2. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners examiners • Participation\ Accountability • DART (Disability Review and Assessment) • Assessment)\ RSSP (Restoration to Self Sufficiency)-as well as contractors • Sufficiency)-contractors Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related to: orientations, employability assessments, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign to work activities, refer to case-management or TASA youth services. Employment Interviewers also , review contractors Assessment packets, and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate assessment providers for new clients or in-house for SN non MOE and required for all active Temporary Assistance individuals. They also returning TANF eligible clients, review attendance reports, generate conciliations, request sanctions, perform employment code updates changes, issue supportive services as appropriate and respond to employment related inquiries inquires from other Temporary Assistance Staff. Employability Examiners also organize schedule and run hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder drug and alcohol treatment program programs which includes monitoring maintaining the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency self sufficiency customer service inquiries including rescheduling appointmentsappointment, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that to review medicals, schedule RSSP interviews with our RSSP contractor to develop plans with the clients to help return them to employability when appropriate. DART Examiners work strongly with our RSSP contractors to aid in improved outcomes for our RSSP clients. In cases where the individuals are permanently disabled, DART Examiners MCDSS staff assists them in the SSI process and linkage to our Law Department's Departments SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance non compliance employment instances for willfulness willfullness and good cause for both Temporary Assistance and SNAP. Each Conciliation Concililation Examiner is responsible for the entire conciliation Conciliation process. All non-non compliant actions are reviewed, conciliations Conciliations mailed, responses are reviewed with regard to willfulness willfullness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-task based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support This group is also reviews COGNOS lists to ensure appointments are scheduled appropriately in responsible for the tracking/clerical duties of our appointment database and Contractors are aware of expected appointments OTDA-Non-Custodial Parent Employment Grant Program (NCPEP). Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: , directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctions.
Appears in 1 contract
Samples: Temporary Assistance and Supplemental Nutrition Assistance Program Employment Plan
Administrative Structure. a. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following (Attachments must be uploaded to the system through the “Documents” screen prior to submitting the plan. Use the textbox below to provide any additional information.) N/A
b. Below is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The program and include the responsibilities of each office are described below.
1office. Monroe The Suffolk County Department of Social Services (MCDSSSCDSS) – The Financial Assistance Director oversees Temporary AssistanceEmployment Program comprises: * Employability Unit (EMP)-EMP staff complete an employability assessment for each applicant\recipient. * Compliance Unit (CU)-CU staff manages all conciliations, SNAPestablish good cause, Medicaidhandles dispute resolution, Employment Services, Domestic Violence, Home Energy and process sanctions and disqualifications as indicated. * Disabled Client Assistance Program (HEAPDCAP)- DCAP staff assist clients in filing for Social Security benefits. * Supportive Services Unit- The Supportive Services Unit reviews required documentation and authorizes payments as needed. The Suffolk County Department of Labor Licensing & Consumer Affairs (SCDOLL&CA) works in conjunction with the Suffolk County Department of Social Services (SCDSS) in the operation of the Suffolk Works Employment Program (SWEP), Child Support Enforcement Unit (CSEU) and Day Careadministering what is commonly referred to as The Employment Program of Suffolk County. The Employment Coordinator has responsibility for: Front door job search activities, the operations goal of the Selfprogram is to provide counseling, activities and supportive services necessary for clients to achieve self-Sufficiency workgroupsufficiency or lessen their dependence on Temporary Assistance. Temporary Assistance applicants and recipients must complete a program orientation, Teen Age a comprehensive assessment interview and devise a mutually agreed upon Employment Plan charting their path to self -sufficiency. SCDOLL&CA SWEP services include: * Comprehensive Assessment Interview * Job Readiness Assistance * Subsidized Employment Programs * Employability Workshops * Vocational Training * Employment Plans * Job Development and Placement * Work Experience * Job Fairs/Career Quest * Resume Preparation * Supervised Job Search * Program Orientations * Educational Training * Referrals to Support Services Act (TASA) youth case- management * Displaced Homemaker Following are specific details regarding available services: * SWEP Work Experience- Positions are offered as clerical aides, community service aides, food service aides, labor aides and maintenance or custodial aides at several hundred participating worksites throughout Suffolk County. A diverse variety of work environments and disciplines provide individuals with valuable work experience and help to develop a work history. Governmental and various not-for-profit agencies join in the partnership effort to help enhance our clients' employment- related work experience. Work Experience participants may also be placed onto SWEP conservation crews, which are supervised by a labor crew leader. Work Experience participants who are assigned to crews are picked up and transported to various sites throughout the county where they perform grounds keeping, maintenance, and other tasks as needed. * SWEP Training Programs- Education and vocational training courses are offered to SWEP clients who have been assessed to be in need of training to enhance their employability. Remedial education is available for those clients, who may lack a high school diploma, have limited language skills, or who need basic job skills training. If vocational training is determined appropriate, a network of training agencies stands ready to offer their services. This network is spread across Suffolk County so that our clients can attend a local site. * SWEP Job Placement and Services-SCDOLL&CA also offers job search, employment related activities placement assistance and on-site, on- site and virtual job fairs via our One-Stop Employment Center and in the SWEP offices located in Hauppauge and Riverhead. Organizational charts for the Suffolk County Department of Social Services Employment Program and the Suffolk County Department of Labor, Licensing & Consumer Affairs are attached. We are expanding to offer services off-site at community based organizations. This serves individuals in some of the financial assistance teams, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS)most needed areas.
2. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related to: orientations, employability assessments, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign to work activities, refer to case-management or TASA youth services. Employment Interviewers also review contractors Assessment packets, and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicals, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctions.
Appears in 1 contract
Samples: Employment Plan
Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below.
1. Monroe Rensselaer County Department of Social Services Units involved in the Welfare-to-Work Program are as follows: TANF/SNAP Unit: Consisting of 1 Principal, 4 Sr. Examiners, 15 Examiners, 6 Clerks Population Served: TANF/SNAP applicants and receipients Services Inculded: Orientation, Eligibility Determination, Budget/Case Management, Sanction Management Safety-Net MOE/SNAP Unit: Consisting of 1 Principal, 3 Examiners Population Served: Safety-Net MOE/SNAP applicants and recipients Services include: Orientation, Eligibility Determination, Budget/Case Management, Sanction Management Safety-Net Non MOE/SNAP Unit: Consisting of 1 Principal, 2 Sr. Examiners, 12 Examiners, 5 Clerks Population Served: Safety Net Non MOE/SNAP applicants and recipents Services Include: Orientation, Eligibility Determination, Individual Assessments and Employment Plans, Budget/Case Management, Case Management, Conciliations, Sanction Management, Engaging recipents in Job Searching, and Providing Support Services. Employment Unit (MCDSS) – The Financial Assistance Director oversees Temporary Assistance"Project HIRE"): Consisting of 1 Employment Specialist, 2 Sr. II Examiners, 4 Sr. Examiners, 2 Clerks, 1 OTDA Job Specialist Staff. Population:Served:TANF/SNAP, Medicaid,Safety-Net-MOE/SNAP,Safety-Net-Non-MOE/SNAP Applicants/Recipants Services Include: Orientation, Employment Assessments, Employment plans, Case Management, Assignment of Work Experience and other activities, Conciliations, Dispute Resolution, Employment Strategies, Supportive Services, Domestic Violence, Home Energy Assistance Program (HEAP), Child Support Enforcement Post Employment Services Rensselaer County Department of Social Services Daycare Unit (CSEU) and Day Care. The Employment Coordinator has responsibility for: Front door job search activities, the operations of the Self-Sufficiency workgroup, Teen Age Services Act (TASA) youth case- management services, the employment related activities of the financial assistance teams, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS).
2. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related to: orientations, employability assessments, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign to work activities, refer to case-management or TASA youth services. Employment Interviewers also review contractors Assessment packets, and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicals, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Rensselaer County CASAC Manager Rensselaer County Veterans Service Agency Rensselaer County Mental Health Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctions.
Appears in 1 contract
Samples: Temporary Assistance and Supplemental Nutrition Assistance Program Employment Plan
Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below.
1. Monroe The operation of the Employment Program in Genesee County is a collaborative effort between a number of partners in the community. The primary partners include Genesee County Career Center/Job Development Bureau (JDB), Genesee Council on Alcoholism and Substance Abuse (GCASA), and Department of Social Services (MCDSS) – DSS). Genesee County DSS has an Employment Coordinator and three Employment Program Assistants who provide intensive case management. Genesee County DSS also utilizes a Director of Financial Services, four Principal Social Welfare Examiners, two Senior Social Welfare Examiners, seventeen Social Welfare Examiners, a Sr. Intake Clerk, and an Intake Clerk at varying levels to support employment related activities. Genesee County DSS utilizes a pro-active, employment based, front-door philosophy stressing self-sufficiency through Work First. The Financial Assistance Director oversees Temporary Assistance, SNAP, MedicaidIntake Unit, Employment ServicesCoordinator, Domestic Violence, Home Energy Assistance and three Employment Program (HEAP), Child Support Enforcement Unit (CSEU) Assistants provide case management at initial contact to help identify potential hurdles to self-sufficiency and Day Careassist families to overcome these hurdles. Supportive Services are utilized in an effort to divert applicants from the need for ongoing cash assistance. The Employment Coordinator has responsibility for: Front door Intake Unit explains the employment Rights and Responsibilities to each applicant. This includes, but is not limited to, how employability determinations are made, job search activitiesrequirements, the operations of the Self-Sufficiency workgrouporientation requirements, Teen Age Services Act (TASA) youth case- management servicesassessment requirements, the employment related activities of the financial assistance teamsplanning, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS).
2work activity requirements. The work of employment services provided by the Self Sufficiency Genesee County Employment Unit is organized in a Task-Based Case-management model. Within this framework there include, but are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related not limited to: orientations, employability assessmentsdeterminations, reassessmentsorientation, determine employabilityassessment, create employability development plansemployment planning, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign assignment to work activities, refer monitoring of participation, developing and monitoring treatment plans for exempt individuals engaged in treatment or rehabilitation to caserestore self-management or TASA youth sufficiency, coordination of supportive services. Employment Interviewers also review contractors Assessment packets, and request/issue supportive servicesemployment placement and retention. Interviewing Staff also perform Employability Assessments The Genesee County Employment Unit staff is responsible for our disabled population (TANF/XX Xxx EU codes 32conciliation, 36, 41, 42)sanction, and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance receiveddispute resolution. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team Our Agency uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicals, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Medical Associates (IMA), area PROS (Personalized Recovery Oriented Services) and on a case-by-case basis to help the Employment Program Assistants clarify medical professionals limitations and/or disabilities or in situations where an applicant/recipient currently does not have a health care practitioner. IMA is also utilized to aid assist in determining if treatment or rehabilitation is needed to restore an individual to self-sufficiency. XXX returns the development of successful RSSP plans for individualspractioner’s report within five business days from the initial appointment. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for practioner’s report includes written diagnosis based on medically appropriate tests or evaluations conducted regarding the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3alleged impairments. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases practioner’s report also lists any other conditions discovered during the evaluation which would affect the individual’s participation in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctionswork activities.
Appears in 1 contract
Samples: Temporary Assistance and Supplemental Nutrition Assistance Program Employment Plan
Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below.
1. Monroe The Suffolk County Department of Social Services (MCDSSSCDSS) – The Financial Assistance Director oversees Temporary AssistanceEmployment Program comprises: • Employability Unit (EMP)-EMP staff complete an employability assessment for each applicant\recipient. • Compliance Unit (CU)-CU staff manage all conciliations, SNAPestablish “good cause,” handle dispute resolution, Medicaid, Employment Services, Domestic Violence, Home Energy and process sanctions and disqualifications as indicated. • Disabled Client Assistance Program (HEAPDCAP)- DCAP staff assist clients in filing for Social Security benefits. • Supportive Services Units- The Supportive Services Unit reviews required documentation and authorizes payments as needed. The Suffolk County Department of Labor Licensing & Consumer Affairs (SCDOLL&CA) works in conjunction with the Suffolk County Department of Social Services (SCDSS) in the operation of the Suffolk Works Employment Program (SWEP), Child Support Enforcement Unit (CSEU) and Day Careadministering what is commonly referred to as “The Employment Program” of Suffolk County. The Employment Coordinator has responsibility for: Front door job search activities, the operations goal of the Selfprogram is to provide counseling, activities and supportive services necessary for clients to achieve self-Sufficiency workgroupsufficiency or lessen their dependence on Temporary Assistance. Temporary Assistance applicants and recipients must complete a program orientation, Teen Age Services Act (TASA) youth case- management services, the employment related activities of the financial assistance teams, a comprehensive assessment interview and all contracts which are part of Monroe County’s Welfare devise a mutually agreed upon Employment Plan charting their path to Work Case Management System (WTWCMS).
2self-sufficiency. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised ofSCDOLL&CA SWEP services include: Employment Interviewers • Employment Assessments Comprehensive Assessment Interview • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation Job Readiness Assistance • Subsidized Employment Clerical Programs • Employability Workshops • Vocational Training • Employment Plans • Job Development and Placement • Work Experience • Job Fairs/Career Quest • Resume Preparation • Supervised Job Search • Program Orientations • Educational Training • Referrals to Support Services • Appointment scheduling Displaced Homemaker Following are specific details regarding available services: • Document management • WTWCMS List reviews Employment Interviewers - Perform SWEP Work Experience- Positions are offered as clerical aides, community service aides, food service aides and deliver all functions maintenance or custodial aides at several hundred participating worksites throughout Suffolk County. A diverse variety of work environments and disciplines provide individuals with valuable work experience and help to develop a work history. Governmental and various not-for-profit agencies join in the partnership effort to help enhance our clients’ employment-related to: orientationswork experience. Work Experience participants may also be placed onto SWEP conservation crews, employability assessmentswhich are supervised by a labor crew leader. Work Experience participants who are assigned to crews are picked up and transported to various sites throughout the county where they perform groundskeeping, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completionmaintenance, and assign other tasks as needed. • SWEP Training Programs- Education and vocational training courses are offered to work activitiesSWEP clients who have been assessed to be in need of training to enhance their employability. Remedial education is available for those clients who may lack a high school diploma, refer have limited language skills, or who need basic job skills training. If vocational training is determined appropriate, a network of training agencies stands ready to case-management or TASA youth offer their services. This network is spread across Suffolk County so that our clients can attend a local site. • SWEP Job Placement-SCDOLL&CA also offers job search, employment placement assistance and on-site job fairs via our One-Stop Employment Interviewers also review contractors Assessment packets, Center and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the communitySWEP, offices located in Hauppauge and Riverhead. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible Organizational charts for the monitoring Suffolk County Department of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, Social Services Employment Program and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicalsSuffolk County Department of Labor, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals Licensing & Consumer Affairs are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctionsattached.
Appears in 1 contract
Samples: Employment Plan
Administrative Structure. This agency’s organizational chart is attached. It identifies the units and staff within the agency that are involved in the operation of the district’s employment program. Following is a description of the office(s) in and/or outside of the Department of Social Services that are involved in the operation of the district’s employment program. The responsibilities of each office are described below.
1. Monroe County Department of Social Services (MCDSS) – The Financial Assistance Director oversees Temporary Assistance, SNAP, Medicaid, Employment Services, Domestic Violence, Home Energy Assistance Program (HEAP), Child Support Enforcement Unit (CSEU) and Day Care. The Employment Coordinator has responsibility for: Front door job search activities, the operations of the Self-Sufficiency workgroup, Teen Age Services Act (TASA) youth case- management services, the employment related activities of the financial assistance teams, and all contracts which are part of Monroe County’s Welfare to Work Case Management System (WTWCMS).
2. The work of the Self Sufficiency Unit is organized in a Task-Based Case-management model. Within this framework there are three distinct groups. These three groups are comprised of: Employment Interviewers • Employment Assessments • Restoration to Self Sufficiency Plans (RSSP) • Diversion Employability Examiners • Participation\ Accountability • DART (Disability Review and Assessment) • RSSP (Restoration to Self Sufficiency)-as well as contractors • Conciliation • Subsidized Employment Clerical Support • Appointment scheduling • Document management • WTWCMS List reviews Employment Interviewers - Perform and deliver all functions related to: orientations, employability assessments, reassessments, determine employability, create employability development plans, addressing short term and long-term goal development as well as specific plans for individual to progress towards successful completion, and assign to work activities, refer to case-management or TASA youth services. Employment Interviewers also review contractors Assessment packets, and request/issue supportive services. Interviewing Staff also perform Employability Assessments for our disabled population (TANF/XX Xxx EU codes 32, 36, 41, 42), and Timing Out interviews for TANF recipients who are about to reach sixty (60) months of assistance received. These interviews include an eligibility interview complete with Job Search expectations as appropriate. Assessments also address short term and long-term goal development as well as specific plans for individual to progress towards successful completion. This group also interviews individuals for our Restoration to Self Sufficiency Plan (RSSP) and keeps a caseload of those interviews that have been determined to be temporarily disabled > six months. This group also responds to questions regarding assessments from our contractors and offers at least bi-annual refresher trainings for contracted assessors as well as on site Assessor Fairs to keep all assessors current with local resources for employment activities. Employability Examiners - This team uses COGNOS and WTWCMS lists to monitor client participation and compliance. The staff in this area: make assessment appointments at as appropriate and required for all active Temporary Assistance individuals. They also review attendance reports, generate conciliations, request sanctions, perform employment code updates issue supportive services as appropriate and respond to employment related inquiries from other Temporary Assistance Staff. Employability Examiners also organize hiring events hosted in the agency as well as throughout the community. Staff monitor requests for medical documentation or other information needed to determine employability. The Employability Examiners are responsible for the monitoring of progress and participation for all adults enrolled in Substance Use Disorder treatment program which includes monitoring the Addiction Recovery Employability System (ARES) online attendance system. This group also handles all Self Sufficiency customer service inquiries including rescheduling appointments, case specific or general questions from clients, providers, and the community. Staff in this area documents all client interactions in WTWCMS and XXXX's Imaging and Enterprise Document Repository (IEDR) and complete actions resulting from the phone calls. The DART Examiners - Are dedicated staff that review medicals, schedule RSSP interviews to develop plans with the clients to help return them to employability when appropriate. In cases where the individuals are permanently disabled, DART Examiners assists them in the SSI process and linkage to our Law Department's SSI Advocacy Team for follow through on SSA applications. The district utilizes ACCESVR, Industrial Medicine Associates (IMA), area PROS (Personalized Recovery Oriented Services) and medical professionals to aid in the development of successful RSSP plans for individuals. The Conciliation Examiners - Are dedicated staff that review all noncompliance employment instances for willfulness and good cause for both Temporary Assistance and SNAP. Each Conciliation Examiner is responsible for the entire conciliation process. All non-compliant actions are reviewed, conciliations mailed, responses are reviewed with regard to willfulness and good cause. If an individual demonstrates good cause the individual is re-engaged in appropriate employment program. If good cause is not established this team is responsible for the data entry of the sanction action. Each Conciliation Examiner is responsible for conciliation response calls, faxes, letters, and walk-ins. Clerical Support – The clerical unit is responsible for receiving incoming mail and documentation that comes directly to the Self Sufficiency Unit, scanning it into I/EDR and tasking it to workers via Annex, our task-based management system. This unit is also responsible for issuing bus passes, scheduling or rescheduling employment related activities, and some scheduling of Employment Assessments. Clerical Support also reviews COGNOS lists to ensure appointments are scheduled appropriately in our appointment database and Contractors are aware of expected appointments Other functional areas employment responsibilities:
3. The MCDSS Temporary Assistance Examiners maintain active TA and SNAP cases in the Care Management (CM) Workgroup. Rehab sanctions are referred to our CM Examiners for processing in one of three ways: directly through ARES to our Annex system when provider advises of program failure, from Employability Examiners after determination has been made, and through attendance review from our contracted CASAC staff to impose appropriate sanctions.
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Samples: Temporary Assistance and Supplemental Nutrition Assistance Program Employment Plan
