Common use of After Normal Customer Service Hours Clause in Contracts

After Normal Customer Service Hours. Unless optional 24x7 support is contracted, support for Inform RMS, Inform Jail, and Inform FBR is not managed after Normal Customer Service Hours. If optional 24x7 support is contracted, after Normal Customer Service Hours: One (1) hour call back after Client telephone contact to 000.000.0000. Priority 2 issues must be called in via 800. 987.0911 in order to receive this level of response Priority Issue Definition Response Time

After Normal Customer Service Hours. Unless optional 24x7 support is contracted, support for Inform RMS, Inform Jail, and Inform FBR is not managed after Normal Customer Service Hours. If optional 24x7 support is contracted, after Normal Customer Service Hours: One (1) hour call back after Client telephone contact to 000.000.0000. Priority 2 issues must be called in via 800. 987.0911 in order to receive this level of response Priority Issue Definition Response Timeresponse

After Normal Customer Service Hours. Unless optional 24x7 support is contracted, support for Inform RMS, Inform Jail, and Inform FBR is not managed after Normal Customer Service Hours. If optional 24x7 support is contracted, after Normal Customer Service Hours: One Thirty (130) hour minute call back after Client telephone Countytelephone contact to 000.000.0000. Priority 2 1 issues must be called in via 800. 987.0911 in order to receive this level of response Priority Issue Definition Response Timeresponse.

After Normal Customer Service Hours. Unless optional 24x7 support is contracted, support for Inform RMS, Inform Jail, and Inform FBR is not managed after Normal Customer Service Hours. If optional 24x7 support is contracted, after Normal Customer Service Hours: One Thirty (130) hour minute call back after Client County telephone contact to 000.000.0000. Priority 2 1 issues must be called in via 800. 987.0911 in order to receive this level of response Priority Issue Definition Response Timeresponse.