Common use of APPOINTMENT INFORMATION Clause in Contracts

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 - AMENDMENT NO. 01 Page 1 (4-24-2017)

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b5.3.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 - AMENDMENT NO. 01 Page 1 (4-24-2017)) SIGN LANGUAGE INTERPRETER SERVICES WITH INDEPENDENT CONTRACTORS STATEMENT OF WORK DEFINITIONS a. Administrative Service Fee” is a fee paid to the Contractor monthly by the Office of the Deaf and Hard of Hearing in exchange for required data reports.

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 - AMENDMENT NO. 01 Page 1 (4-24-2017),

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b5.2. (a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 - AMENDMENT NO. 01 Page 1 (4-24-2017)

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b5.3.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 C - AMENDMENT NO. 01 Page 1 (4-24-2017)) ontract No. 03919 Amendment SIGN LANGUAGE INTERPRETER SERVICES WITH INDEPENDENT CONTRACTORS STATEMENT OF WORK DEFINITIONS a. Administrative Service Fee” is a fee paid to the Contractor monthly by the Office of the Deaf and Hard of Hearing in exchange for required data reports.

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b5.3.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 - AMENDMENT NO. 01 Page 1 (4-24-2017),

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b5.3.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 03919 - AMENDMENT NO. 01 Page 1 (4-24-2017)) Xxxxxxxx Xxxxxxxx Procurement Supervisor Oct 22, 2020 EXHIBIT A SIGN LANGUAGE INTERPRETER SERVICES WITH INDEPENDENT CONTRACTORS STATEMENT OF WORK a. Administrative Service Fee” is a fee paid to the Contractor monthly by the Office of the Deaf and Hard of Hearing in exchange for required data reports.

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b5.3.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 03919 - AMENDMENT NO. 01 Page 1 (4-24-2017)) Xxxxxxxx Xxxxxxxx Procurement Supervisor Oct 23, 2020 EXHIBIT A SIGN LANGUAGE INTERPRETER SERVICES WITH INDEPENDENT CONTRACTORS STATEMENT OF WORK a. Administrative Service Fee” is a fee paid to the Contractor monthly by the Office of the Deaf and Hard of Hearing in exchange for required data reports.

APPOINTMENT INFORMATION. Section 5.2.(a).1.iii.b5.3.(a).1.iii.b. Appointment Information, is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof: a. Total number of Appointments with completed service; b. Total number of requests unable to fill with an Interpreter; c. Total number of No Shows by Clients, Employee or Service Provider, and Interpreters; (employee and service provider means the same thing) d. Total number of Cancellations WITH two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; e. Total number of Cancellations WITHOUT two (2) Business Days (forty-eight (48) hours or more for Evening, Weekend or Holiday Appointments) or more notice by Clients, Employee or Service Provider, and Interpreters; f. Total hours and cost billed for Interpreter services (including No Shows/Cancellations); g. Total hours and cost billed for Interpreter services at Deafblind rates; h. Total hours and cost billed for Deaf Interpreters (including No Shows/Cancellations); and i. Total amount of other fees billed such as (mileage, tolls) Parking, lodging, meals, MASTER CONTRACT NO. 02120 - AMENDMENT NO. 01 Page 1 (4-24-2017)