Common use of Availability and maintenance Clause in Contracts

Availability and maintenance. 11.1. Quotation Factory will make every effort to keep the Service available as much as possible. 11.2. Quotation Factory offers no guarantees regarding the availability of the Service, unless explicitly agreed otherwise in a service level agreement concluded separately for this purpose. 11.3. Quotation Factory actively maintains the Service. Quotation Factory has the right to put its systems or components thereof out of use temporarily due to maintenance, modification or improvement thereof. 11.4. Quotation Factory will make every effort to ensure that the activities from Article 11.3 take place outside Office hours as much as possible. Quotation Factory will endeavor to inform the User in good time about planned downtime.