Availability Calculation. An availability (A) of 99.85% is guaranteed for the service, meaning the platform the service is running on, not the VA software or the Control Portal. Availability is calculated as follows: A = 100% * [1 – (t : T)] t = the number of minutes that the service was out of order during a month. T = the total number of minutes a month for which availability is guaranteed, as mentioned above.
Availability Calculation. Availability is calculated as a percentage of 100% total minutes per calendar month as follows: Total Minutes in Calendar Month – Excused Outages – Non-Excused Outages* X 100 > Availability Target Total – Excused Outages Note: The availability calculation is based on the entire calendar month regardless of the Service start date.
Availability Calculation. For each Borrowing Base Property which is not an OD Property:
Availability Calculation. Availability is calculated per calendar month. For a given calendar month, the calculation is as follows where where (a) T is the total number of minutes in the calendar month and (b) D is the “Material Downtime” in seconds during that month. Availability = 100 x ((t-d) / t)
Availability Calculation. The availability calculation for the above sections is based on the availability measurement and performed as follows: AVAILABILITY=100- (TOTAL DOWNTIME-ECLUDED DOWNTIME) *100 --------------------------------------------- SUM(HOURS OF OPERATION PER CALULATION PERIOD) TABLE 5: DEFINITION OF TERMS DOWNTIME means the time during which a specific service is not available EXCLUDED DOWNTIME means Downtime that is approved by the Customer in writing in advance and/or as agreed in EXHIBIT C SECTION 3.3 (DOWNTIME) HOURS OF OPERATION PER means the number of hours in the Measurement Period CALCULATION PERIOD
Availability Calculation. The actual availability of the Service in each Measurement Period shall be determined as follows: x = (n – y) * 100 n Where: x = Availability percentage n = total number of minutes during a Measurement Period (60 minutes*24 hours*30.42 days = 43,805 minutes) y = Downtime expressed in minutes. Specifically excluded from “n” and “y” are Scheduled Maintenance (Planned Downtime) and Causes Not Attributable to Supplier.
Availability Calculation. The availability of the IBM Infrastructure for a given month will be calculated according to the following formula (referred Total minutes in month unavailable = TMU
Availability Calculation. During the Availability Term, Supplier shall calculate the Measured Average Availability based on the formula set forth below within thirty (30) days after the end of each Production Period.
Availability Calculation. The Availability SLA is calculated as:
(1 - Total minutes of Serviced Device Service Outage per month ) x 100% Days in month x 24 hours x 60 minutes Service Outage time does not include any Maintenance Window time.
Availability Calculation. Availability is measured using the following formula: Uptime is a fixed value of 43,200 calculated by normalizing the days in a month to 30 multiplied by the hours and minutes (30 x 24 x 60 = 43,200). Downtime is the duration of an outage multiplied by a weight factor associated with the service or component. Example: A component failure affecting 25% of the platform for 15 minutes would have a 25% weight factor. The calculation would be 43,200 / (43,200 + (.25 x 15)) = 99.991% availability.
1. Customer Products Supported
