Excused Outages definition

Excused Outages has the meaning provided in Section 7.2(a).
Sample 1Sample 2Sample 3
Excused Outages means any outages of the NECEC Transmission Line, or reductions in the Total Transfer Capability below the NECEC Transmission Line Capacity, whether as a result of a physical condition, legal impediment or otherwise, if and to the extent such outage or reduction is due to:
Sample 1Sample 2Sample 3
Excused Outages in minutes, means the service will be unavailable for any downtime or outages relating to: (i) a Customer Outage Event; (ii) equipment, applications, interfaces, integrations, or systems not owned by Us, or service not offered; or (iii) a Force Majeure Event. • "Customer Outage Event" means a period of time in which Service is not available due to acts, omissions, or requests of a Customer, including without limitation: (a) configuration changes in, or failures of, the Customer end of the network connection; (b) work performed by Us at Customer’s request; or (c) a Customer’s unavailability or untimely response to incidents that require its participation for source identification and/or resolution • Availability Calculation Example: August has 31 days, or 44,640 minutes, of potential availability (Total Min.) one hour of scheduled maintenance was performed (Excused Outage). 44,640 min. – 60 min. = 44,580 min. (This is the denominator and represents total potential availability for August). One minute of service interruption was experienced (unexcused outage). 44,580 – 1 = 44,579 min. (This is the numerator and represents the total availability for August.) Availability= (44,640 – 1 – 60) / (44,640 – 60) * 100 = 99.997% Availability Restrictions. This Availability SLA does not apply if: (a) Customer fails to correctly configure the Service in accordance with Company policies or instructions; (b) failures in Customer equipment or third-party computer hardware, Software, or network infrastructure not within Our sole control; (c) failure of Customer’s network to forward traffic to the Service; (d) the unavailability of a specific third-party web page or data center outage outside of Our networks or data centers; (e) failure of an intermediate internet service provider (ISP) (other than Our direct ISP(s)) to deliver traffic to Us; (f) unavailability of one or more specific features, functions, or equipment hosting locations within the Service, while other key features remain available; (g) actions or inactions of Customer (unless undertaken at Our express direction) or third parties beyond Our control; or (h) Customer requests for additional configuration or system changes that require downtime to complete.
Sample 1Sample 2Sample 3

Examples of Excused Outages in a sentence

  • Availability is the amount of time that the Service is operational in minutes, expressed as a percentage per calendar month, excluding Excused Outages.

  • The hosted elements of the Services will be available for remote access 99.5% of the time each calendar month of the Term, excluding Excused Outages (as defined below) (“Availability”).

  • Availability is calculated as a percentage of 100% total minutes per calendar month as follows: Total Minutes in Calendar Month – Excused Outages – Non-Excused Outages* X 100 > Availability Target Total – Excused Outages Note: The availability calculation is based on the entire calendar month regardless of the Service start date.

  • Excused Outages mean scheduled maintenance under Section 8 and force majeure events, unless otherwise defined in a Service Attachment.

  • The Licensed Software shall be available 99.98% of the time per month, except for Excused Outages.

  • An Event of Default shall have occurred with respect to Carrier if Customer experiences with respect to the Service, in the aggregate on a network-wide basis, ten (10) or more interruptions (which do not qualify as Excused Outages, see Section 9.1) during any consecutive period of six (6) calendar months, resulting in a cumulative disruption of Services of seventy-two (72) hours or more.

  • Unavailability or degradation of (3)CrossRoads® Service caused by or attributable to IP Fiber Extensions shall be considered Excused Outages.

  • Unavailability or degradation of (3)CrossRoads(R) Service caused by or attributable to IP Fiber Extensions shall be considered Excused Outages.

  • Force majeure events along with scheduled maintenance under section 1.4 shall be considered "Excused Outages." In the event that QXC is unable to deliver any Service for more than five (5) days as a result of a force majeure event, Customer shall have the right to terminate the Agreement without causing any breach or incurring any additional obligation, liability, or penalty.

  • Non-Inline Service Availability 3.0 AVAILABILITY CALCULATIONAvailability is calculated as a percentage of 100% total minutes per calendar month as follows:Total Minutes in Calendar Month – Excused Outages – Non‐Excused Outages* X 100 > Availability Target Total – Excused Outages*Non-Excused Outages = Minutes of Service disruption that are not an Excused OutageNote: The availability calculation is based on the entire calendar month regardless of the Service start date.


More Definitions of Excused Outages

Excused Outages means any outages of the Northern Pass Transmission Line or reductions in the Total Transfer Capability below the Contract Capacity (whether as a result of a physical condition, legal impediment or otherwise), if and to the extent due to any reason other than Owner’s failure to (i) exercise Good Utility Practice or (ii) otherwise discharge its obligations under this Agreement.
Sample 1Sample 2Sample 3
Excused Outages include: o Planned downtime. With respect to planned downtime, Symantec shall provide Customer with as much notice as practical under the circumstances and strives for a minimum of 72 hours or more of advance notice. Symantec shall make commercially reasonable efforts to schedule planned downtime in off peak hours (local data center time). o Emergency maintenance. Customer acknowledges that Symantec may, in certain situations, need to perform emergency maintenance (unplanned downtime) on less than 24 hours advance notice. o Any unavailability caused by circumstances beyond Symantec’s reasonable control, including, without limitation, acts of God, acts of government, flood, fires, earthquakes, civil unrest, acts of terror, strikes or other labor problems (excluding those involving Symantec employees), failures or delays involving hardware, software, network intrusions or denial of service attacks not within Symantec’s possession or reasonable control. For any partial calendar month during which Customer subscribes to the Service, general availability will be calculated based on the entire calendar month, not just the portion for which Customer subscribed.
Sample 1
Excused Outages means outages and/or lack of availability of the NH-DAS service or installed equipment related to the NH-DAS services caused by or related to: (i) routine repair and maintenance (ii) events/occurrences caused by Authority (which for the avoidance of doubt include Authority’s contractors or agents and Authority’s licensees other than Provider), (iii) intentional and/or physical acts of end users, (iv) power failure, (v) Force Majeure Event(s), (vi) events/occurrences related to backhaul (not caused by Provider, which for the avoidance of doubt, includes its contractors/agents/ISP), (vii) interference caused by systems or environments outside of Provider’s control, (viii) necessary equipment repairs and/or replacements (including the time it takes for Authority to approve the costs thereof) that are not caused by Provider’s acts or omissions, (ix) maintenance work and/or relocations, and/or (x) items beyond the reasonable control of Provider. HARDWARE REQUIREMENTS1. The NH-DAS, as defined in this RFP document, shall include all configured hardware necessary for a fully functional system. The Provider shall supply all cabling, connectors, adapters, and termination equipment necessary to interconnect all system hardware. All hardware and materials shall be new.
Sample 1

Related to Excused Outages

  • Excused Outage means any disruption to or unavailability of Services caused by or due to (i) Scheduled Maintenance,

  • Excused Downtime means the number of minutes in the Charging Period that the LSP is unavailable due to:

  • Planned Outage means the removal of equipment from service availability for inspection and/or general overhaul of one or more major equipment groups. To qualify as a Planned Outage, the maintenance (a) must actually be conducted during the Planned Outage, and in Seller’s sole discretion must be of the type that is necessary to reliably maintain the Project, (b) cannot be reasonably conducted during Project operations, and (c) causes the generation level of the Project to be reduced by at least ten percent (10%) of the Contract Capacity.

  • Forced Outage means any unplanned reduction or suspension of the electrical output from the Facility resulting in the unavailability of the Facility, in whole or in part, in response to a mechanical, electrical, or hydraulic control system trip or operator-initiated trip in response to an alarm or equipment malfunction and any other unavailability of the Facility for operation, in whole or in part, for maintenance or repair that is not a scheduled maintenance outage and not the result of Force Majeure.

  • Scheduled Outage means the final outage plan as approved by the RPC as per the provisions of the Grid Code;

  • Unscheduled Outage means an interruption resulting in reduction of the Availability of the Element(s) / Project (as the case may be) that is not a result of a Scheduled Outage or a Force Majeure Event.

  • Generator Planned Outage means the scheduled removal from service, in whole or in part, of a generating unit for inspection, maintenance or repair with the approval of the Office of the Interconnection in accordance with the PJM Manuals.

  • Generator Forced Outage means an immediate reduction in output or capacity or removal from service, in whole or in part, of a generating unit by reason of an Emergency or threatened Emergency, unanticipated failure, or other cause beyond the control of the owner or operator of the facility, as specified in the relevant portions of the PJM Manuals. A reduction in output or removal from service of a generating unit in response to changes in market conditions shall not constitute a Generator Forced Outage.

  • Force Majeure Delay means with respect to the Servicer, any cause or event which is beyond the control and not due to the negligence of the Servicer, which delays, prevents or prohibits such Person’s delivery of the reports required to be delivered or the performance of any other duty or obligation of the Servicer under the Indenture, as the case may be, including, without limitation, computer, electrical and mechanical failures, acts of God or the elements and fire; provided, that no such cause or event shall be deemed to be a Force Majeure Delay unless the Servicer shall have given the Indenture Trustee written notice thereof as soon as practicable after the beginning of such delay.

  • Force Majeure Delays means any actual delay in the construction of the Tenant Improvements, which is beyond the reasonable control of Landlord or Tenant, as the case may be, as described in Paragraph 33 of the Lease.

  • Outage has the meaning set forth in the CAISO Tariff.

  • Force Majeure Period has the meaning specified in Section 13.1.

  • Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

  • Outages means the planned unavailability of transmission and/or generation facilities dispatched by PJM or the NYISO, as described in Section 35.9 of this Agreement.

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Force Majeure Event means an event beyond the reasonable control of any party including an outbreak of a serious disease or epidemic, or quarantine or other public health emergencies, fire, flood, earthquake, explosion or other casualty or accident or act of God, or war or other violence, strike, lock-out, labour dispute, acts of any governmental body, war, insurrection, sabotage, embargo, interruption of or delay in transportation, unavailability of or interruption or delay in telecommunications or inability to obtain raw materials, supplies or power.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Force Majeure means an event beyond the control of the supplier and not involving the supplier’s fault or negligence and not foreseeable. Such events may include, but is not restricted to, acts of the purchaser in its sovereign capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions and freight embargoes.

  • Force Majeure Events means acts of war, domestic and/or international terrorism, civil riots or rebellions, quarantines, embargoes and other similar unusual governmental actions, extraordinary elements of nature or acts of God.

  • Relevant Force Majeure Event means a Force Majeure Event in relation to which an Affected Party is claiming relief under this Clause 17; and

  • Planned Downtime means planned downtime for upgrades and maintenance to the Services scheduled in advance of such upgrades and maintenance.

  • Degradation means a decrease in the useful life of the right-of-way caused by excavation in or disturbance of the right-of-way, resulting in the need to reconstruct such right-of-way earlier than would be required if the excavation or disturbance did not occur.

  • Force Majeure Report means a report to be given by the Affected Party to the other party following the giving of a Force Majeure Notice;

  • Excluded Downtime has the meaning set forth in Section 2 below.

  • Critical Service Failure shall have the meaning given in paragraph 5.4 of the Order Form;