Common use of Availability Requirement Clause in Contracts

Availability Requirement. Upland shall make the Application Available, as measured on a 24 hours per calendar day basis over the course of each calendar month during the Initial Term and each Renewal Term and any additional periods during which Upland does or is required to provide the Application (each such calendar month, a “Service Period”), at least 99.9% of the time, excluding only the time the Application is not Available solely as a result of one or more Exceptions (the “Availability Requirement”). “Available” means the Application is available and operable for access and use by Customer and its Users over the Internet.

Appears in 4 contracts

Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement

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