Behavioral Health Hotline Services. HMO must have emergency and crisis Behavioral Health hotline services available 24 hours a day, 7 days a week, toll-free throughout the service area. Crisis hotline staff must include or have access to qualified behavioral health professionals to assess behavioral health emergencies. Emergency and crisis behavioral health services may be arranged through mobile crisis teams. It is not acceptable for an emergency intake line to be answered by an answering machine. Hotline services must meet the requirements described in Article 3.7.1
Appears in 2 contracts
Samples: Agreement and Plan of Merger (Centene Corp), Centene Corp
Behavioral Health Hotline Services. HMO must have emergency and crisis Behavioral Health hotline services available 24 hours a day, 7 days a week, toll-free throughout the service area. Crisis hotline staff must include or have access to qualified behavioral health professionals to assess behavioral health emergencies. Emergency and crisis behavioral health services may be arranged through mobile crisis teams. It is not acceptable for an all emergency intake line to be answered by an answering machine. Hotline services must meet the requirements described in Article 3.7.1
Appears in 1 contract
Behavioral Health Hotline Services. HMO must have emergency and crisis Behavioral Health hotline services available 24 hours a day, 7 days a week, toll-free throughout the service area. Crisis hotline staff must include or have access to qualified behavioral health professionals to assess behavioral health emergencies. Emergency and crisis behavioral health services may be arranged through mobile crisis teams. It is not acceptable for an emergency intake line to be answered by an answering machine. Hotline services must meet the requirements described in Article Section 3.7.1
Appears in 1 contract
Samples: Amerigroup Corp