Common use of Broadband Service Clause in Contracts

Broadband Service. a. Our Broadband service is only available on lines which are connected directly to a local BT exchange. b. Broadband service is subject to availability and varies by geographic location. c. We do not accept any responsibility for the quality of the Broadband Service where you are not using a router we have supplied. d. Our Premium Router is supplied as standard and provides excellent WiFi coverage within small and medium sized homes; our Super Router is designed to provide even better WiFi coverage within larger properties. Router specifications and rental prices are detailed on our website. e. Routers provided by us remain our property at all times. f. All routers supplied by us come with a lifetime warranty for as long as you take our Broadband service. If a router we have supplied develops a fault, then we will provide a free replacement for as long as you are taking our Broadband service. We will not provide a free replacement where the fault is caused by loss, theft or physical damage. You must return the faulty router to us at your own expense within 30 days of informing us of the fault, using recorded delivery. If you fail to return the faulty router to us within 30 days of informing us of the fault, you will be charged our retail price for the router (as shown on our website) on your next bill. g. You may upgrade to a better router at any time, subject to you paying the postage and packing costs of us sending the new router to you (this charge will be added to your next monthly Bill) and you arranging the return of the old router at your expense. Any rental charges in respect of the new router will apply from the date the upgraded router is provided to you. If you fail to return the old router to us within 30 days of receiving the upgraded router, you will be charged our retail price for the old router on your next bill. h. Our Internet Services are designed for normal household usage. We reserve the right to restrict capacity, reduce speed or withdraw service from you where we have reasonable cause to believe the Broadband service is not being used for normal household usage, or in any other way which may adversely affect the performance of the Broadband service for other users, at our sole discretion. i. You agree not to publish using our Broadband service any information, software or other content which violates or infringes upon the rights of any others or which we consider to be offensive, abusive, indecent, defamatory, obscene or otherwise unlawful. j. We do not engage in the active screening of online material and will be entitled, but shall not be obliged, to edit or delete any information, software or such other content which you or anyone using your Broadband service may place online at any time at our sole discretion. k. You are solely responsible for evaluating the accuracy and completeness of any content that may appear online and the value and integrity of any goods and services offered by third parties. l. We do not generally monitor the content of information sent and received using the Broadband service, however we reserve the right to do so if we consider it to be necessary. m. We may require you to change your Domain Names, URL or email address and we may suspend your Broadband service, email or webspace if we reasonably believe that any Domain Name, URL or email address you are using is, or is likely to be, offensive, abusive, indecent, defamatory or obscene or otherwise in breach of any term of this Agreement.

Broadband Service. a. Changing your telephone line call plan/line rental will increase or decrease the broadband monthly rental. You will be informed of any changes in monthly cost at the time of your request to us to change your call plan. b. Our Broadband service is only available on lines which are connected directly to a local BT exchangeexchange And to customers that have a Simple Telecoms telephone service with us. b. c. Broadband service is subject to availability and varies by geographic locationlocation and exchange. c. d. We do not accept any responsibility for the quality of the Broadband Service where you are not using a router we have suppliedsupplied or purchased from us. d. e. Our Premium Router is supplied as standard and Router/s provides excellent WiFi coverage within small and medium sized homes; our Super Router is designed to provide even better WiFi coverage within larger properties. Router specifications and rental prices are detailed on our website. e. Routers provided by us remain our property at all times.; f. All routers supplied by purchased from us come with a lifetime warranty for as long as you take our Broadband service12-month return to base warranty. If a router we have supplied develops a faultfault within warranty, then we will repair or provide a free replacement for as long as you are taking replacement. This is at our Broadband service. discretion. g. We will not provide a free replacement where the fault is caused by loss, theft theft, or physical damage. You must return the faulty router to us at your own expense within 30 days of informing us of the fault, using recorded delivery. If you fail to return the faulty router to us within 30 days of informing us of the fault, you will be charged our retail price for the router (as shown on our website) on your next billxxxx. g. h. You may request upgrade to a better router at any time, subject to you paying the new router cost, postage and packing costs of us sending the new router to you (this charge will be added to your next monthly Billxxxx) and you arranging the return of the old router at your expense. Any rental charges in respect of the new router will apply from the date the upgraded router is provided to you. If you fail to return the old router to us within 30 days of receiving the upgraded router, you will be charged our retail price for the old router on your next billxxxx. h. i. Our Internet Services are designed for normal household usage. We reserve the right to restrict capacity, reduce speed or withdraw service from you where we have reasonable cause to believe the Broadband service is not being used for normal household usage, or in any other way which may adversely affect the performance of the Broadband service for other users, at our sole discretion. i. j. You agree not to publish using our Broadband service any information, software or other content which violates or infringes upon the rights of any others or which we consider to be offensive, abusive, indecent, defamatory, obscene or otherwise unlawful. j. k. We do not engage in the active screening of online material and will be entitled, but shall not be obliged, to edit or delete any information, software or such other content which you or anyone using your Broadband service may place online at any time at our sole discretion. k. l. You are solely responsible for evaluating the accuracy and completeness of any content that may appear online and the value and integrity of any goods and services offered by third parties. l. m. We do not generally monitor the content of information sent and received using the Broadband service, however we reserve the right to do so if we consider it to be necessary. m. n. We may require you to change your Domain Names, URL or email address and we may suspend your Broadband service, email or webspace if we reasonably believe that any Domain Name, URL or email address you are using is, or is likely to be, offensive, abusive, indecent, defamatory or obscene or otherwise in breach of any term of this Agreement.

Broadband Service. a. Changing your telephone line call plan/line rental will increase or decrease the broadband monthly rental. You will be informed of any changes in monthly cost at the time of your request to us to change your call plan. b. Our Broadband service is only available on lines which are connected directly to a local BT exchangeexchange and to customers that have a Simple Telecoms telephone service with us. b. c. Broadband service is subject to availability and varies by geographic locationlocation and exchange. c. d. We do not accept any responsibility for the quality of the Broadband Service where you are not using a router we have suppliedsupplied or purchased from us. d. e. Our Premium Router is supplied as standard and Router/s provides excellent WiFi coverage within small and medium sized homes; our Super Router is designed to provide even better WiFi coverage within larger properties. Router specifications homes and rental prices are detailed on our website. e. Routers provided by us remain our property at all timesbusinesses. f. All routers supplied by purchased from us come with a lifetime warranty for as long as you take our Broadband service12-month return to base warranty. If a router we have supplied develops a faultfault within warranty, then we will repair or provide a free replacement for as long as you are taking replacement. This is at our Broadband service. discretion. g. We will not provide a free replacement where the fault is caused by loss, theft theft, or physical damage. You must return the faulty router to us at your own expense within 30 days of informing us of the fault, using recorded delivery. If you fail to return the faulty router to us within 30 days of informing us of the fault, you will be charged our retail price for the router (as shown on our website) on your next billxxxx. g. h. You may request upgrade to a better router at any time, subject to you paying the new router cost, postage and packing costs of us sending the new router to you (this charge will be added to your next monthly Billxxxx) and you arranging the return of the old router at your expense. Any rental charges in respect of the new router will apply from the date the upgraded router is provided to you. If you fail to return the old router to us within 30 days of receiving the upgraded router, you will be charged our retail price for the old router on your next billxxxx. h. i. Our Internet Services are designed for normal household and business usage. We reserve the right to restrict capacity, reduce speed or withdraw service from you where we have reasonable cause to believe the Broadband service is not being used for normal household or business usage, or in any other way which may adversely affect the performance of the Broadband service for other users, at our sole discretion. i. j. You agree not to publish using our Broadband service any information, software or other content which violates or infringes upon the rights of any others or which we consider to be offensive, abusive, indecent, defamatory, obscene or otherwise unlawful. j. k. We do not engage in the active screening of online material and will be entitled, but shall not be obliged, to edit or delete any information, software or such other content which you or anyone using your Broadband service may place online at any time at our sole discretion. k. l. You are solely responsible for evaluating the accuracy and completeness of any content that may appear online and the value and integrity of any goods and services offered by third parties. l. m. We do not generally monitor the content of information sent and received using the Broadband service, however we reserve the right to do so if we consider it to be necessary. m. n. We may require you to change your Domain Names, URL or email address and we may suspend your Broadband service, email or webspace if we reasonably believe that any Domain Name, URL or email address you are using is, or is likely to be, offensive, abusive, indecent, defamatory or obscene or otherwise in breach of any term of this Agreement.

Broadband Service. a. Our Broadband service is only available on lines which are connected directly to a local BT exchange. b. Broadband service is subject to availability and varies by geographic location. c. We do not accept any responsibility for the quality of the Broadband Service where you are not using a router we have supplied. d. Our Premium Router is supplied as standard and provides excellent WiFi coverage within small and medium sized homes; our Super Router is designed to provide even better WiFi coverage within larger properties. Router specifications and rental prices are detailed on our website. e. Routers provided by us remain our property at all times. f. All routers supplied by us come with a lifetime warranty for as long as you take our Broadband service. If a router we have supplied develops a fault, then we will provide a free replacement for as long as you are taking our Broadband service. We will not provide a free replacement where the fault is caused by loss, theft or physical damage. You must return the faulty router to us at your own expense within 30 days of informing us of the fault, using recorded delivery. If you fail to return the faulty router to us within 30 days of informing us of the fault, you will be charged our retail price for the router (as shown on our website) on your next billxxxx. g. You may upgrade to a better router at any time, subject to you paying the postage and packing costs of us sending the new router to you (this charge will be added to your next monthly Billxxxx) and you arranging the return of the old router at your expense. Any rental charges in respect of the new router will apply from the date the upgraded router is provided to you. If you fail to return the old router to us within 30 days of receiving the upgraded router, you will be charged our retail price for the old router on your next billxxxx. h. Our Internet Services are designed for normal household usage. We reserve the right to restrict capacity, reduce speed or withdraw service from you where we have reasonable cause to believe the Broadband service is not being used for normal household usage, or in any other way which may adversely affect the performance of the Broadband service for other users, at our sole discretion. i. You agree not to publish using our Broadband service any information, software or other content which violates or infringes upon the rights of any others or which we consider to be offensive, abusive, indecent, defamatory, obscene or otherwise unlawful. j. We do not engage in the active screening of online material and will be entitled, but shall not be obliged, to edit or delete any information, software or such other content which you or anyone using your Broadband service may place online at any time at our sole discretion. k. You are solely responsible for evaluating the accuracy and completeness of any content that may appear online and the value and integrity of any goods and services offered by third parties. l. We do not generally monitor the content of information sent and received using the Broadband service, however we reserve the right to do so if we consider it to be necessary. m. We may require you to change your Domain Names, URL or email address and we may suspend your Broadband service, email or webspace if we reasonably believe that any Domain Name, URL or email address you are using is, or is likely to be, offensive, abusive, indecent, defamatory or obscene or otherwise in breach of any term of this Agreement.