Business Continuity Service Levels. Recovery Time Objective (RTO) is the time period (objective) it takes to switch over to the disaster recovery site once Computershare makes the decision to switch over. The aim is to have a fully functional system within that time frame. Recovery Point Objective (RPO) is the point in time before the disaster that Computershare can recover to. Computershare will comply with all Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) provided by the Customer Service Officer from time to time. The RTO and RPO as of the Effective date are set forth below:
Appears in 8 contracts
Samples: Transfer Agency and Service Agreement (Blackrock Muniassets Fund, Inc.), Transfer Agency and Service Agreement (Blackrock Credit Allocation Income Trust), Transfer Agency and Service Agreement (BlackRock Health Sciences Trust II)
