Business criticality. The business criticality of MetaHub service is Gold as it supports mandatory business processes that should be processed synchronously and within some legal periods.
Business criticality. The business criticality of SOA services is Gold as it supports mandatory business processes that should be processed synchronously and within some legal periods.
Business criticality. The Service Level Criticality (as described in the MSA) for the AddressBook Base Service is GOLD.
Business criticality. The Service Level Criticality (as described in the MSA) for this on-line Service is GOLD.
Business criticality. The Service Level Criticality (as described in the MSA) for this on-line Basic Service is GOLD except for SFTP which is Best Effort.
Business criticality. The business criticality of the Timestamp Authority is Gold as it supports mandatory business processes that should be processed synchronously and within some legal periods. The business criticality of the Timestamp Consult is Bronze as it supports asynchronous processes mainly use by the user for daily checks. Nevertheless, the eHealth platform monitors the performance and availability of this service in order to react on any strange behaviour.
Business criticality. The business criticality of Portal services is Gold as it supports mandatory business processes that should be processed synchronously and within some legal periods.
Business criticality. The Service Level Criticality (as described in the MSA) for this on-line Basic Service is “GOLD”. The service provider will support the management of the coding keys and the offline basic service based on a “BEST EFFORT” basis.
Business criticality. The business criticality of the service is Platinum as it supports mandatory business processes that should be processed synchronously and within some legal periods.
Business criticality. The business criticality of the User access management functionalities are Gold as it supports mandatory business processes that should be processed synchronously and within some legal periods.
