Business Planning. The Business Plan shall include the following elements: i. a statement of Dealer's legal and financial structure, including capitalization, line of credit and equity ownership; ii. the sales, service, customer relations, marketing and other standards on which Dealer's performance will be evaluated, which standards Dealer acknowledges and agrees will be higher than those established for Authorized Nissan Dealers that are not responsible for a CMO; iii. a detailed organizational structure and staffing plans, including the number of certified sales, service and parts managers, sales personnel, and technicians that shall be provided for the East Bay CMO; iv. specific plans for maximizing owner loyalty and customer satisfaction, including hours of operation and customer convenience systems; v. advertising, merchandising, marketing and community relations plans; vi. successorship, including the identity of the proposed successors to Dealer, Dealer Principal and/or Executive Manager; and vii. other standards or plans as agreed by Nissan, FAA and Dealer.
Appears in 2 contracts
Samples: Nissan Contiguous Market Ownership Addendum (Firstamerica Automotive Inc /De/), Nissan Contiguous Market Ownership Addendum (Firstamerica Automotive Inc /De/)
Business Planning. The Business Plan shall include the following elements:
i. a statement of Dealer's legal and financial structure, including capitalization, line of credit and equity ownership;
ii. the sales, service, customer relations, marketing and other standards on which Dealer's performance will be evaluated, which standards Dealer acknowledges and agrees will be higher than those established for Authorized Nissan Dealers that are not responsible for a CMO;
iii. a detailed organizational structure and staffing plans, including the number of certified sales, service and parts managers, sales personnel, and technicians that shall be provided for the East Bay Peninsula CMO;
iv. specific plans for maximizing owner loyalty and customer satisfaction, including hours of operation and customer convenience systems;
v. advertising, merchandising, marketing and community relations plans;
vi. successorship, including the identity of the proposed successors to Dealer, Dealer Principal and/or Executive Manager; and
vii. other standards or plans as agreed by Nissan, FAA and Dealer.
Appears in 2 contracts
Samples: Nissan Contiguous Market Ownership Addendum (Firstamerica Automotive Inc /De/), Contiguous Market Ownership Addendum (Firstamerica Automotive Inc /De/)
Business Planning. The Business Plan shall include the following elements:
i. a statement of Dealer's legal and financial structure, including capitalization, line of credit and equity ownership;
ii. the sales, service, customer relations, marketing and other standards on which Dealer's performance will be evaluated, which standards Dealer acknowledges and agrees will be higher than those established for Authorized Nissan Dealers that are not responsible for a CMO;
iii. a detailed organizational structure and staffing plans, including the number of certified sales, service and parts managers, sales personnel, and technicians that shall be provided for the East South Bay CMO;
iv. specific plans for maximizing owner loyalty and customer satisfaction, including hours of operation and customer convenience systems;
v. advertising, merchandising, marketing and community relations plans;
vi. successorship, including the identity of the proposed successors to Dealer, Dealer Principal and/or Executive Manager; and
vii. other standards or plans as agreed by Nissan, FAA and Dealer.
Appears in 1 contract
Samples: Nissan Contiguous Market Ownership Addendum (Firstamerica Automotive Inc /De/)
Business Planning. The Business Plan shall include the following elements:
i. a statement of Dealer's legal and financial structure, including capitalization, line of credit and equity ownership;
ii. the sales, service, customer relations, marketing and other standards on which Dealer's performance will be evaluated, which standards Dealer acknowledges and agrees will be higher than those established for Authorized Nissan Dealers that are not responsible for a CMO;
iii. a detailed organizational structure and staffing plans, including the number of certified sales, service and parts managers, sales personnel, and technicians that shall be provided for the East South Bay CMO;
iv. specific plans for maximizing owner loyalty and customer satisfaction, including hours of operation and customer convenience systems;
v. advertising, merchandising, marketing and community relations plans;
vi. successorship, including the identity of the proposed successors to Dealer, Dealer Principal and/or Executive Manager; and
and vii. other standards or plans as agreed by Nissan, FAA and Dealer.
Appears in 1 contract
Samples: Nissan Contiguous Market Ownership Addendum (Firstamerica Automotive Inc /De/)