Buyer Obligations. 3.1 The Buyer will appoint at least two “Support Administrators” who, after appropriate training, will act as the focal point of contact to Supplier, providing an initial level of support for the support services under this SLA. Supplier shall communicate only with the Support Administrators in relation to Service Requests. 3.2 Both parties shall ensure that they adhere to operating procedures and practices, codes of conduct, duties and obligations such as may be required for the purposes of data security and data protection, including password management, anti-virus tools and information security tools
Appears in 5 contracts
Samples: Supplier Terms, Supplier Terms, Supplier Terms