Common use of Cable System Performance Testing Clause in Contracts

Cable System Performance Testing. (A) Grantee shall provide to the Grantor a copy of its current written process for resolving complaints about the quality of the video programming services signals delivered to Subscriber and shall provide the Grantor with any amendments or modifications to the process at such time as they are made. (B) Grantee shall, at Xxxxxxx’s expense, maintain all aggregate data of Subscriber complaints related to the quality of the video programming service signals delivered by Grantee in the Grantor for a period of at least one (1) year, and individual Subscriber complaints from the Grantor for a period of at least three (3) years, and make such information available to the Grantor upon reasonable request. (C) Grantee shall maintain written records of all results of its Cable System tests, performed by or for Grantee. Copies of such test results will be provided to the Grantor upon reasonable request. (D) Grantee shall perform any tests required by the FCC.

Appears in 2 contracts

Samples: Cable Franchise Agreement, Cable Franchise Agreement

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Cable System Performance Testing. (A) Grantee shall provide to the Grantor a copy of its current written process for resolving complaints about the quality of the video programming services signals delivered to Subscriber Subscribers and shall provide the Grantor with any amendments or modifications to the process at such time as they are made. (B) Grantee shall, at XxxxxxxGrantee’s expense, maintain all aggregate data of Subscriber complaints related to the quality of the video programming service signals delivered by Grantee in the Grantor Franchise Area for a period of at least one (1) year, and individual Subscriber complaints from the Grantor Franchise Area for a period of at least three (3) years, and make such information available to the Grantor at Grantee’s office upon reasonable request. (C) Grantee shall maintain written records of all results of its Cable System tests, tests performed by or for Grantee. Copies of such test results will be provided to the Grantor upon reasonable request. (D) Grantee shall perform any tests required by the FCC.

Appears in 1 contract

Samples: Cable Franchise Agreement

Cable System Performance Testing. (A) Grantee shall provide to the Grantor a copy of its current written process for resolving complaints about the quality of the video programming Video Programming services signals delivered to Subscriber Subscribers and shall provide the Grantor with any amendments or modifications to the process at such time as they are made. (B) Grantee shall, at Xxxxxxx’s expense, maintain all aggregate data of Subscriber complaints related to the quality of the video programming Video Programming service signals delivered by Grantee in the Grantor Franchise Area for a period of at least one (1) year, and individual Subscriber complaints from the Grantor Franchise Area for a period of at least three (3) years, and make such information available to the Grantor at Xxxxxxx’s office upon reasonable request. (C) Grantee shall maintain written records of all results of its Cable System tests, tests performed by or for Grantee. Copies of such test results will be provided to the Grantor upon reasonable request. (D) Grantee shall perform any tests required by the FCC.

Appears in 1 contract

Samples: Cable Franchise Agreement

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Cable System Performance Testing. (A) Grantee shall provide to the Grantor a copy of its current written process for resolving complaints about the quality of the video programming Video Programming services signals delivered to Subscriber Subscribers and shall provide the Grantor with any amendments or modifications to the process at such time as they are made. (B) Grantee shall, at Xxxxxxx’s expense, maintain all aggregate data of Subscriber complaints related to the quality of the video programming Video Programming service signals delivered by Grantee in the Grantor Franchise Area for a period of at least one (1) year, and individual Subscriber complaints from the Grantor Franchise Area for a period of at least three (3) years, and make such information available to the Grantor at Grantee’s office upon reasonable request. (C) Grantee shall maintain written records of all results of its Cable System tests, tests performed by or for Grantee. Copies of such test results will be provided to the Grantor upon reasonable request. (D) Grantee shall perform any tests required by the FCC.

Appears in 1 contract

Samples: Cable Franchise Agreement

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