Common use of CANCELLATION AND REFUND POLICY Clause in Contracts

CANCELLATION AND REFUND POLICY. 11.1 The Contract between you and the College will commence from the date on which you accept your Offer. You have the right to cancel this contract within 14 days (cancellation period) without giving any reason, although in order to assist the College with future planning we may ask why you chose to end the contract. 11.2 The cancellation period and your right to cancel the Contract without liability will expire after 14 days from the day that you accepted your Offer. 11.3 To exercise your right to cancel within the 14 day period, you may inform Admissions, Moorlands College, Sopley, Christchurch, Dorset, BH23 7AT, (Tel. 00000 000000 or email xxxxxxxxx@xxxxxxxxx.xx.xx) of your decision to cancel the Contract by a clear statement (e.g. a letter sent by post or e-mail), including your name, address and the programme for which you accepted an offer. 11.4 Subject to Clause 11.5, if you cancel your Contract in accordance with this Section 11, the College will reimburse to you all tuition and maintenance (where applicable) payments received from you. The College will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. Reimbursement will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 11.5 If you began your programme during the cancellation period and you cancel during the cancellation period, you shall pay us an amount which is in proportion to the services which have been performed as at the point you communicated your cancellation to the College, in comparison with the tuition and maintenance (where applicable) fees due over the course of the contract. 11.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry of the cancellation period (including after enrolment). To do so you must discuss the necessary steps with relevant Course Leader. 11.7 If you cancel your Contract following the expiry of the cancellation period, the tuition and maintenance fees (if relevant) still apply for the full year; see the relevant Fees Sheet.

CANCELLATION AND REFUND POLICY. 11.1 The Contract between you and the College will commence from the date on which you accept your Offer. You have the right to cancel this contract within 14 days (cancellation period) without giving any reason, although in order to assist the College with future planning we may ask why you chose to end the contract. 11.2 The cancellation period and your right to cancel the Contract without liability will expire after 14 days from the day that you accepted your Offer. 11.3 To exercise your right to cancel within the 14 day period, you may inform Admissions, Moorlands College, Sopley, Christchurch, Dorset, BH23 7AT, (Tel. 00000 000000 or email xxxxxxxxx@xxxxxxxxx.xx.xx) of your decision to cancel the Contract by a clear statement (e.g. a letter sent by post or e-mail), including your name, address and the programme for which you accepted an offer. 11.4 Subject to Clause 11.5, if you cancel your Contract in accordance with this Section 11, the College will reimburse to you all tuition and maintenance (where applicable) payments received from you. The College will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. Reimbursement will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 11.5 If you began your programme during the cancellation period and you cancel during the cancellation period, you shall pay us an amount which is in proportion to the services which have been performed as at the point you communicated your cancellation to the College, in comparison with the tuition and maintenance (where applicable) fees due over the course of the contract. 11.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry of the cancellation period (including after enrolment). To do so you must discuss the necessary steps with relevant Course Programme Leader. 11.7 If you cancel your Contract following the expiry of the cancellation period, the tuition and maintenance fees (if relevant) still apply for the full year; see the relevant Fees Sheet.

CANCELLATION AND REFUND POLICY. 11.1 8.1 The Contract between you and the College University will commence from the date on which you accept your Offer. You have the right to cancel this contract within 14 days (cancellation period) without giving any reason, although in order to assist the College University with future planning we may ask why you chose to end the contract. 11.2 8.2 The cancellation period and your right to cancel the Contract without liability will expire after 14 days from the day that you accepted your Offer. 11.3 8.3 To exercise your right to cancel within the 14 day periodcancel, you may inform AdmissionsXxxxxxxxxx, Moorlands CollegeXxxxxxxxxx xx Xxxxxxxxxxxxxxx, SopleyXxxxxxxxxx, Christchurch, Dorset, BH23 7AT, XX00 0XX (Tel. 00000 000000 : 0000 000 0 000 or email xxxxxxxxx@xxxxxxxxx.xx.xxemail: xxxxxxxxxx@xxxx.xx.xx) of your decision to cancel the Contract by a clear statement (e.g. a letter sent by post or e-mail), including your name, address and the programme for which you accepted an offer. You may also give the University notice of your cancellation by completing the cancellation form at Schedule 1 and sending it to the University at Admissions, Xxxxxxxxxx xx Xxxxxxxxxxxxxxx, Xxxxxxxxxx, XX00 0XX or xxxxxxxxxx@xxxx.xx.xx. 11.4 8.4 Subject to Clause 11.58.5, if you cancel your Contract in accordance with this Section 11Clause 7, the College University will reimburse to you all tuition and maintenance (where applicable) payments received from you. The College University will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. Reimbursement will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 11.5 8.5 If you began your programme during the cancellation period and you cancel during the cancellation period, you shall pay us an amount which is in proportion to what the services which have been performed as at the point you communicated your cancellation to the CollegeUniversity, in comparison with the tuition and maintenance (where applicable) programme fees due over the course of the contract.contract.‌ 11.6 8.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry of the cancellation period (including after enrolment). To do so withdraw from your programme following expiry of the cancellation period (including after enrolment) you must discuss follow the necessary steps with relevant Course Leaderpublished Withdrawal Procedures. 11.7 8.7 If you cancel your Contract contract following the expiry of the cancellation period, the tuition and maintenance fees (if relevant) still apply for University's Tuition Fee Policy describes the full year; see the relevant Fees Sheetrefund entitlements which you may be entitled to.

CANCELLATION AND REFUND POLICY. 11.1 The Contract between  If you wish to discontinue your account with Recognus’s, you can email us at xxxx@xxxxxxxx.xx or call us at +00-0000000000 expressing the same and we will facilitate the College closure of your account  You can cancelyour account at any time, but you willremain liable for all charges accrued up tothat time, including full monthly charges for the month which you discontinued service  You will commence be required to pay your bills and cancellation charges within 2 days of account closure failing which your security deposit will not be refunded  Your security deposit amount (if any) will be refunded to you within 60 days of payment of accrued and pending charges.  You can ask for cancellation or refund only if your Recognus account is not activate with in 15 days after payment or not working continuously for 15 days (not less than 15 days in any circumstances will be entertain).You can call on +00-0000000000 or write on xxxx@xxxxxxxx.xx for refund or cancellation. We will contact you for verification of request and refund will be done in 60 days from the date on which of refund request. Amount will be refund after deduction of Rs.5,000/- as cancellation charges and all dues in relevant account.  Recognus’s privacy policy explains how we treat your personal data and protect your privacy when you accept your Offeruse our Services. You have the right to cancel this contract within 14 days (cancellation period) without giving any reason, although in order to assist the College with future planning we may ask why you chose to end the contract. 11.2 The cancellation period and your right to cancel the Contract without liability will expire after 14 days from the day that you accepted your Offer. 11.3 To exercise your right to cancel within the 14 day periodBy using our Services, you may inform Admissions, Moorlands College, Sopley, Christchurch, Dorset, BH23 7AT, (Tel. 00000 000000 or email xxxxxxxxx@xxxxxxxxx.xx.xx) of your decision to cancel the Contract by a clear statement (e.g. a letter sent by post or e-mail), including your name, address and the programme for which you accepted an offer. 11.4 Subject to Clause 11.5, if you cancel your Contract agree that Recognus’s can use such data in accordance with this Section 11our privacy policies.  Recognus’s has right to use the your logo to be put up on our marketing brochures and website THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE ARISING OUT OF THE USE OF OUR SERVICES.  YOU AGREE THAT RECOGNUS SHALL, the College will reimburse IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE  YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH RECOGNUS RELATED TO ANY OF THE SERVICES SHALL BE TERMINATION OF SUCH SERVICE. IN NO EVENT SHALL RECOGNUS ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU TOWARDS SUCH SERVICE  IF ANY PROVISION OF THE TERMS OF SERVICE IS HELD INVALID OR OTHERWISE UNENFORCEABLE, THE ENFORCEABILITY OF THE REMAINING PROVISIONS SHALL NOT BE IMPAIRED THEREBY You agree to you all tuition indemnify and maintenance (where applicable) payments received from you. The College will make the reimbursement without undue delayhold harmless Recognus’s, its officers, directors, employees, suppliers, and not later than 14 days after the day on which we are informed about your decision affiliates, from and against any losses, damages, fines and expenses (including legal fees and costs) arising out of or relating to cancel this contract. Reimbursement will be made using the same means of payment as you used for the initial transaction, unless any claims that you have expressly agreed otherwise; used the Services in violation of another party’s rights, in violation of any eventlaw, you will not incur in violations of any fees as a result provisions of the reimbursement. 11.5 If you began Terms, or any other claim related to your programme during the cancellation period and you cancel during the cancellation period, you shall pay us an amount which is in proportion to the services which have been performed as at the point you communicated your cancellation to the College, in comparison with the tuition and maintenance (where applicable) fees due over the course use of the contractServices. 11.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry of the cancellation period (including after enrolment). To do so you must discuss the necessary steps with relevant Course Leader. 11.7 If you cancel your Contract following the expiry of the cancellation period, the tuition and maintenance fees (if relevant) still apply for the full year; see the relevant Fees Sheet.

CANCELLATION AND REFUND POLICY. 11.1 The Contract between  If you wish to discontinue your account with Recognus’s, you can email us at xxxx@xxxxxxxx.xx or call us at +00-0000000000 expressing the same and we will facilitate the College closure of your account  You can cancelyouraccount atanytime, but you willremain liableforall charges accrued up to thattime, including full monthly charges for the month which you discontinued service  You will commence be required to pay your bills and cancellation charges within 2 days of account closure failing which your security deposit will not be refunded  Your security deposit amount (if any) will be refunded to you within 60 days of payment of accrued and pending charges.  You canaskfor cancellation orrefundonly if your Recognus account is not activate with in 15 days after payment or not working continuously for 15 days (not less than 15 days in any circumstances will be entertain).You can call on +00-0000000000 or write on xxxx@xxxxxxxx.xx for refund or cancellation. We will contact you for verification of request and refund will be done in 60 days from the date on which of refund request. Amount will be refund after deduction of Rs.5,000/- as cancellation charges and all dues in relevant account.  Recognus’s privacy policy explains how we treat your personal data and protect your privacy when you accept your Offeruse our Services. You have the right to cancel this contract within 14 days (cancellation period) without giving any reason, although in order to assist the College with future planning we may ask why you chose to end the contract. 11.2 The cancellation period and your right to cancel the Contract without liability will expire after 14 days from the day that you accepted your Offer. 11.3 To exercise your right to cancel within the 14 day periodBy using our Services, you may inform Admissions, Moorlands College, Sopley, Christchurch, Dorset, BH23 7AT, (Tel. 00000 000000 or email xxxxxxxxx@xxxxxxxxx.xx.xx) of your decision to cancel the Contract by a clear statement (e.g. a letter sent by post or e-mail), including your name, address and the programme for which you accepted an offer. 11.4 Subject to Clause 11.5, if you cancel your Contract agree that Recognus’s can use such data in accordance with this Section 11our privacy policies.  Recognus’s has right to use the your logo to be put up on our marketing brochures and website THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE ARISING OUT OF THE USE OF OUR SERVICES.  YOU AGREE THAT RECOGNUS SHALL, the College will reimburse IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE  YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH RECOGNUS RELATED TO ANY OF THE SERVICES SHALL BE TERMINATION OF SUCH SERVICE. IN NO EVENT SHALL RECOGNUS ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU TOWARDS SUCH SERVICE  IF ANY PROVISION OF THE TERMS OF SERVICE IS HELD INVALID OR OTHERWISE UNENFORCEABLE, THE ENFORCEABILITY OF THE REMAINING PROVISIONS SHALL NOT BE IMPAIRED THEREBY You agree to you all tuition indemnify and maintenance (where applicable) payments received from you. The College will make the reimbursement without undue delayhold harmless Recognus’s, its officers, directors, employees, suppliers, and not later than 14 days after the day on which we are informed about your decision affiliates, from and against any losses, damages, fines and expenses (including legal fees and costs) arising out of or relating to cancel this contract. Reimbursement will be made using the same means of payment as you used for the initial transaction, unless any claims that you have expressly agreed otherwise; used the Services in violation of another party’s rights, in violation of any eventlaw, you will not incur in violations of any fees as a result provisions of the reimbursement. 11.5 If you began Terms, or any other claim related to your programme during the cancellation period and you cancel during the cancellation period, you shall pay us an amount which is in proportion to the services which have been performed as at the point you communicated your cancellation to the College, in comparison with the tuition and maintenance (where applicable) fees due over the course use of the contractServices. 11.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry of the cancellation period (including after enrolment). To do so you must discuss the necessary steps with relevant Course Leader. 11.7 If you cancel your Contract following the expiry of the cancellation period, the tuition and maintenance fees (if relevant) still apply for the full year; see the relevant Fees Sheet.

CANCELLATION AND REFUND POLICY. 11.1 The Contract between you and Except as set out in the College will commence from further provisions of this clause 12, as the date on which you accept your OfferRevelian Services provide non- tangible, immediate fulfilment of assessments, we do not issue refunds once an Order is completed. You have may re-issue assessments that were not completed by the right to cancel this contract within 14 days originally invited Participants, for the same position or for future positions of Participants. If you are a UK Consumer: (cancellation perioda) without giving any reason, although in order to assist When you submit Your Order you acknowledge and accept that you are making a request for Our immediate performance of the College with future planning we may ask why Service ordered and that consequently you chose to end the contract. 11.2 The cancellation period and will lose your right to cancel the Contract without liability will expire after 14 days from Agreement with Us once the day that Service you accepted your Offerhave ordered is fully performed. 11.3 To exercise your (b) Until We have fully performed the Service, You have a legal right to cancel within Your Agreement with Us during the period of 14 days starting on the day periodafter the date of Your Accepted Order (the date on which We confirm Our acceptance of Your Order). This means that during the relevant period if You change Your mind or decide for any other reason that You do not want to receive the Service You have ordered, you may inform Admissions, Moorlands College, Sopley, Christchurch, Dorset, BH23 7AT, (Tel. 00000 000000 or email xxxxxxxxx@xxxxxxxxx.xx.xx) You can notify Us of your Your decision to cancel the Contract and receive a refund. (c) To exercise Your right to cancel, You just need to let Us know that you have decided to cancel. The easiest way to do this is to contact Us by a clear statement (e.g. a letter sent email at xxxxxxxx@xxxxxxxx.xxx. However, You can also telephone Us on +00 0 0000 0000, contact Us by post at GPO Xxx 0000, Xxxxxxxx XXX 0000 or e-mailuse Our cancellation form on page 10 of this document (a link to the cancellation form will be included in Your Accepted Order and a copy is attached in the Schedule to this document). If You email Us or use Our cancellation form We will email You to confirm We have received Your cancellation notice. Your cancellation is effective from the date You send Us the email, including your namesend Us the cancellation form, address and telephone Us or post the programme for which you accepted an offerletter to Us. 11.4 Subject to Clause 11.5(d) If You cancel this Agreement, if you cancel your Contract in accordance with this Section 11, the College We will reimburse to you refund all tuition and maintenance (where applicable) payments received from you. The College will make the reimbursement without undue delay, and not later than You in relation to Your Accepted Order within 14 days after the day on which we are informed about your decision We receive Your cancellation notice. However, because You asked Us to cancel this contract. Reimbursement will be made using begin the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result performance of the reimbursement. 11.5 If you began your programme during the cancellation period and you cancel Service during the cancellation period, you shall You will be obliged to pay us Us an amount which is in proportion to the services which have what has been performed as at the point you communicated your cancellation up to the College, in comparison with the tuition and maintenance (where applicable) fees due over the course of the contracttime You communicated Your decision to cancel. 11.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry of the cancellation period (including after enrolment). To do so you must discuss the necessary steps with relevant Course Leader. 11.7 If you cancel your Contract following the expiry of the cancellation period, the tuition and maintenance fees (if relevant) still apply for the full year; see the relevant Fees Sheet.

CANCELLATION AND REFUND POLICY. 11.1 The Contract between 136A.827 REFUNDS. If your application is rejected, you will receive a full refund of all tuition, fees, and the College will commence from the date on which you accept your Offerother charges. You have the right will be entitled to cancel this a full refund of tuition, fees, and other charges if you give written notice that you are cancelling your contract within 14 days (cancellation period) without giving any reason, although in order to assist the College with future planning we may ask why you chose to end the contract. 11.2 The cancellation period and your right to cancel the Contract without liability will expire after 14 days from the day that you accepted your Offer. 11.3 To exercise your right to cancel within the 14 day period, you may inform Admissions, Moorlands College, Sopley, Christchurch, Dorset, BH23 7AT, (Tel. 00000 000000 or email xxxxxxxxx@xxxxxxxxx.xx.xx) of your decision to cancel the Contract by a clear statement (e.g. a letter sent by post or e-mail), including your name, address and the programme for which you accepted an offer. 11.4 Subject to Clause 11.5, if you cancel your Contract in accordance with this Section 11, the College will reimburse to you all tuition and maintenance (where applicable) payments received from you. The College will make the reimbursement without undue delay, and not later than 14 five business days after the day on which we are informed about your decision to cancel this contractcontract or enrollment agreement is considered effective. Reimbursement A contract or enrollment agreement will be made using presumed to be effective on the same means date of payment as that the institution notifies you used for the initial transaction, unless that you have expressly agreed otherwise; in any eventbeen accepted into the institution and you have signed the contract or enrollment agreement. If the notification of acceptance into the institution is sent by mail, then the effective day of being accepted is the postmark on the acceptance letter. xxx.XxxXxxx.xxx • xxx.XxxXxxxxxxx.xxx • xxx.XxxXxxxxxxxXxxxxx.xxx Revised 1/2/19 Continued on back This five-day refund policy applies regardless of when the program starts. If you give written notice more than five days after you signed the contract, but before the start of the program (or first lesson for an online distance education program), you will not incur any fees as receive a result refund of all tuition, fees, and other chares minus 15%, up to $50.00, of the reimbursement. 11.5 total cost of the program. You will be provided a prorated tuition, fees, and other chares refund minus a 25%, up to $100.00 administrative if you provide written notice of your withdrawal after your program has begun, but before 75% of program has been completed. If you began your programme during the cancellation period and you cancel during the cancellation period, you shall pay us an amount which is in proportion to the services which have been performed as at the point you communicated your cancellation to the College, in comparison with the tuition and maintenance (where applicable) fees due over the course of the contract. 11.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry program after 75% of the cancellation period (including program has completed, you are not entitled to a refund of tuition, fees, and other charges. You will receive written notice acknowledging your withdraw request within 10 business days after enrolment)receipt of the notice and you will receive a refund of any tuition, fees, and other chares within 30 business days of receipt of your withdrawal. To do so you must discuss Written notice is effective of the necessary steps with relevant Course Leader. 11.7 date of postmark if sent by mail or the day it has been hand-delivered to the institution. If you cancel do not withdraw in writing or contact the institution about your Contract following absence, and you have not attended your program for 21 consecutive days, you will be considered to have withdrawn from the expiry school as of the cancellation period, the tuition and maintenance fees (if relevant) still apply for the full year; see the relevant Fees Sheetyour last day of attendance.

CANCELLATION AND REFUND POLICY. 11.1 The Contract between 136A.827 REFUNDS. If your application is rejected, you will receive a full refund of all tuition, fees, and the College will commence from the date on which you accept your Offerother charges. You have the right will be entitled to cancel this a full refund of tuition, fees, and other charges if you give notice that you are canceling your contract within 14 days (cancellation period) without giving any reason, although in order to assist the College with future planning we may ask why you chose to end the contract. 11.2 The cancellation period and your right to cancel the Contract without liability will expire after 14 days from the day that you accepted your Offer. 11.3 To exercise your right to cancel within the 14 day period, you may inform Admissions, Moorlands College, Sopley, Christchurch, Dorset, BH23 7AT, (Tel. 00000 000000 or email xxxxxxxxx@xxxxxxxxx.xx.xx) of your decision to cancel the Contract by a clear statement (e.g. a letter sent by post or e-mail), including your name, address and the programme for which you accepted an offer. 11.4 Subject to Clause 11.5, if you cancel your Contract in accordance with this Section 11, the College will reimburse to you all tuition and maintenance (where applicable) payments received from you. The College will make the reimbursement without undue delay, and not later than 14 five business days after the day on which we are informed about your decision to cancel this contractcontract or enrollment agreement is considered effective. Reimbursement A contract or enrollment agreement will be made using presumed to be effective on the same means date of payment as that the institution notifies you used for the initial transaction, unless that you have expressly agreed otherwise; in any eventbeen accepted into the institution and you have signed the contract or enrollment agreement. If the notification of acceptance into the institution is sent by mail, then the effective day of being accepted is the postmark on the acceptance letter. 000-000-0000 • E-mail: xxxx@XxxXxxxxxxx.xxx xxx.XxxXxxx.xxx • xxx.XxxXxxxxxxx.xxx • xxx.XxxXxxxxxxxXxxxxx.xxx Revised 11/1/20 Continued on back This five-day refund policy applies regardless of when the program starts. If you give notice more than five days after you signed the contract, but before the start of the program (or first lesson for an online distance education program), you will not incur any fees as receive a result refund of all tuition, fees, and other charges minus 15%, up to $50.00, of the reimbursement. 11.5 total cost of the program. You will be provided a prorated tuition, fees, and other charges refund minus a 25%, up to $100.00 administrative if you provide notice of your withdrawal after your program has begun, but before 75% of program has been completed. If you began your programme during the cancellation period and you cancel during the cancellation period, you shall pay us an amount which is in proportion to the services which have been performed as at the point you communicated your cancellation to the College, in comparison with the tuition and maintenance (where applicable) fees due over the course of the contract. 11.6 You are also entitled to cancel your contract and withdraw from your programme following the expiry program after 75% of the cancellation period (including program has completed, you are not entitled to a refund of tuition, fees, and other charges. You will receive written notice acknowledging your withdraw request within 10 business days after enrolment)receipt of the notice and you will receive a refund of any tuition, fees, and other charges within 30 business days of receipt of your withdrawal. To do so you must discuss the necessary steps with relevant Course Leader. 11.7 If you cancel do not withdraw or contact the institution about your Contract following absence, and you have not attended your program for 21 consecutive days, you will be considered to have withdrawn from the expiry school as of the cancellation period, the tuition and maintenance fees (if relevant) still apply for the full year; see the relevant Fees Sheetyour last day of attendance.