Common use of Cancellation of New Services Clause in Contracts

Cancellation of New Services. In the event that a new customer requests installation of Cable Service and is unsatisfied with their initial Cable Service, and provided that the customer so notifies the Cable Operator of their dissatisfaction within 30 days of initial installation, then such customer can request disconnection of Cable Service within 30 days of initial installation, and the Cable Operator shall provide a credit to the customer’s account consistent with this Section. The customer will be required to return all equipment in good working order; provided such equipment is returned in such order, then the Cable Operator shall refund the monthly recurring fee for the new customer’s first 30 days of Cable Service and any charges paid for installation. This provision does not apply to existing customers who request upgrades to their Cable Service, to discretionary Cable Service such as PPV or movies purchased and viewed On Demand, or to customer moves and/or transfers of Cable Service. The service credit shall be provided in the next billing cycle.

Appears in 4 contracts

Samples: Cable Franchise Agreement, Cable Franchise Agreement, Cable Franchise Agreement

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Cancellation of New Services. In the event that a new customer Customer requests installation of Cable Service and is unsatisfied dissatisfied with their initial Cable Service, and provided that the customer Customer so notifies the Cable Operator of their dissatisfaction within 30 days of initial installation, then such customer Customer can request disconnection of Cable Service within 30 days of initial installation, and the Cable Operator shall provide a credit to the customerCustomer’s account consistent with this Section. The customer Customer will be required to return all equipment in good working order; provided such equipment is returned in such order, then the Cable Operator shall refund the monthly recurring fee for the new customerCustomer’s first 30 thirty (30) days of Cable Service and any charges paid for installation. This provision does not apply to existing customers Customers who request upgrades to their Cable Service, to discretionary Cable Service such as PPV or movies purchased and viewed On Demand, or to customer Customer moves and/or transfers of Cable Service. The service credit shall be provided in the next billing cycle.

Appears in 3 contracts

Samples: Cable Franchise Agreement, Cable Franchise Agreement, Cable Franchise Agreement

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Cancellation of New Services. In the event that a new customer requests installation of Cable Service and is unsatisfied with their initial Cable Service, and provided that the customer so notifies the Cable Operator of their dissatisfaction within 30 days of initial installation, then such customer can request disconnection of Cable Service within 30 days of initial installation, and the Cable Operator shall provide a credit to the customer’s account consistent with this Section. The customer will be required to return all equipment in good working order; provided such equipment is returned in such order, then the Cable Operator shall refund the monthly recurring fee for the new customer’s first 30 days of Cable Service and any charges paid for installation. This provision does not apply to existing customers who request upgrades to their Cable Service, to discretionary Cable Service such as PPV or movies purchased and viewed On Demand, or to customer moves and/or transfers of Cable Service. The service credit shall be provided in the next billing cycle.

Appears in 1 contract

Samples: Cable Franchise Agreement

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