Common use of Card Activation Clause in Contracts

Card Activation. Gift Cards may have been dispatched inactive/unloaded, which will be specified on the Gift Card or at point of purchase. Members are recommended to check the balance of the Gift Card with the retailer before use and/or allow for 48 hours from the receipt of the Gift Card(s) before use. The balance on the Gift Cards can also be viewed by accessing your order on the Website. Log onto xxx.xxxxxxxxx.xxx, click on Gift Card section, click on My Orders. Customer Service Support; All enquiries regarding Gift Cards will be handled by the NX Rewards Customer Service Team, details of which are set out in the Customer Service Contact Information section of the Membership Terms of Service above. Refunds, Returns and Cancellations: SVM’s address will be the return address on the Gift Card mailing envelopes. SVM will notify NE’s Customer Service Team of all returned mail and any other customer service issues, including the details regarding order and membership details to enable NE to identify and communicate with the Member. NE will use all reasonable endeavours to contact the Member in the event of returned mail. If NE is unable to contact the Member, the transaction will be refunded less any postage & packaging and credit card charges. Requests for Gift Card cancellation must be made in writing within 14 working days of receipt of the order. Orders sent by first class mail or special delivery will be deemed to have arrived the next working day after dispatch. This does not apply to digital orders. By submitting your digital order to be processed, you agree to waive your rights to a 14 day cooling-off period as per Consumer Contracts Regulations. You accept that you do not have the right to withdraw from the transaction once the delivery of the Gift Card has commenced, at which point your transaction is final. In addition, after 14 days of receipt of the Gift Card by the Member, the Member assumes all risks associated with the Gift Cards and no Gift Card returns will be accepted. Lost/Stolen Shipments: In the case of the non-receipt of ordered Gift Cards, it will first be investigated whether the ordered Gift Card balance is still intact. Please allow up to 5 business days for NE to complete the investigation. A balance transfer will be arranged to a new Gift Card and the new Gift Card will be reshipped. NE will pay for the postage fees of the reshipment, unless the non-receipt of the Gift Card is due to incorrect address/shipping details provided by the Member, in which case the Member will pay the postage fees for the reshipment. Should the Gift Card balance have been spent, or in the case of voucher or pre-loaded Gift Card orders, the Member will be liable for the replacement of the order, except in the case of orders sent by tracked and insured mail. NE will not deactivate or provide credits for any part of the value associated with any codes and/or eCodes. Once the code and/or eCode has been sent to the Member, the Member assumes all risks associated with the code and no code returns will be accepted.

Appears in 2 contracts

Samples: Rewards Membership Terms Of, Rewards Membership Terms

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Card Activation. Gift Cards may have been dispatched inactive/unloaded, which will be specified on the Gift Card or at point of purchase. Members are recommended to check the balance of the Gift Card with the retailer before use and/or allow for 48 hours from the receipt of the Gift Card(s) before use. The balance on the Gift Cards can also be viewed by accessing your order on the Website. Log onto xxx.xxxxxxxxx.xxx, click on Gift Card section, click on My Orders. Customer Service Support; All enquiries regarding Gift Cards will be handled by the NX Rewards Customer Service Team, details of which are set out in the Customer Service Contact Information section of the Membership Terms of Service above. Refunds, Returns and Cancellations: SVM’s address will be the return address on the Gift Card mailing envelopes. SVM will notify NE’s Customer Service Team of all returned mail and any other customer service issues, including the details regarding order and membership details to enable NE to identify and communicate with the Member. NE will use all reasonable endeavours to contact the Member in the event of returned mail. If NE is unable to contact the Member, the transaction will be refunded less any postage & packaging and credit card charges. Requests for Gift Card cancellation must be made in writing within 14 working days of receipt of the order. Orders sent by first class mail or special delivery will be deemed to have arrived the next working day after dispatch. This does not apply to digital orders. By submitting your digital order to be processed, you agree to waive your rights to a 14 day cooling-off period as per Consumer Contracts Regulations. You accept that you do not have the right to withdraw from the transaction once the delivery of the Gift Card has commenced, at which point your transaction is final. In addition, after 14 days of receipt of the Gift Card by the Member, the Member assumes all risks associated with the Gift Cards and no Gift Card returns will be accepted. Lost/Stolen Shipments: In the case of the non-receipt of ordered Gift Cards, it will first be investigated whether the ordered Gift Card balance is still intact. Please allow up to 5 business days for NE to complete the investigation. A balance transfer will be arranged to a new Gift Card and the new Gift Card will be reshipped. NE will pay for the postage fees of the reshipment, unless the non-receipt of the Gift Card is due to incorrect address/shipping details provided by the Member, in which case the Member will pay the postage fees for the reshipment. Should the Gift Card balance have been spent, or in the case of voucher or pre-loaded Gift Card orders, the Member will be liable for the replacement of the order, except in the case of orders sent by tracked and insured mail. NE will not deactivate or provide credits for any part of the value associated with any codes and/or eCodes. Once the code and/or eCode has been sent to the Member, the Member assumes all risks associated with the code and no code returns will be accepted.

Appears in 2 contracts

Samples: Rewards Membership Terms, Rewards Membership Terms

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Card Activation. Gift Cards may have been dispatched inactive/unloaded, which will be specified on the Gift Card or at point of purchase. Members are recommended to check the balance of the Gift Card with the retailer before use and/or allow for 48 hours from the receipt of the Gift Card(s) before use. The balance on the Gift Cards can also be viewed by accessing your order on the Website. Log onto xxx.xxxxxxxxx.xxx, click on Gift Card section, click on My Orders. Customer Service Support; All enquiries regarding Gift Cards will be handled by the NX Rewards Customer Service Team, details of which are set out in the Customer Service Contact Information section of the Membership Terms of Service above. Refunds, Returns and Cancellations: SVM’s address will be the return address on the Gift Card mailing envelopes. SVM will notify NE’s Customer Service Team of all returned mail and any other customer service issues, including the details regarding order and membership details to enable NE to identify and communicate with the Member. NE will use all reasonable endeavours to contact the Member in the event of returned mail. If NE is unable to contact the Member, the transaction will be refunded less any postage & packaging and credit card charges. Requests for Gift Card cancellation must be made in writing within 14 working days of receipt of the order. Orders sent by first class mail or special delivery will be deemed to have arrived the next working day after dispatch. This does not apply to digital orders. By submitting your digital order to be processed, you agree to waive your rights to a 14 day cooling-off period as per Consumer Contracts Regulations. You accept that you do not have the right to withdraw from the transaction once the delivery of the Gift Card has commenced, at which point your transaction is final. In addition, after 14 days of receipt of the Gift Card by the Member, the Member assumes all risks associated with the Gift Cards and no Gift Card returns will be accepted. Lost/Stolen Shipments: In the case of the non-receipt of ordered Gift Cards, it will first be investigated whether the ordered Gift Card balance is still intact. Please allow up to 5 business days for NE to complete the investigation. A balance transfer will be arranged to a new Gift Card and the new Gift Card will be reshipped. NE will pay for the postage fees of the reshipment, unless the non-receipt of the Gift Card is due to incorrect address/shipping details provided by the Member, in which case the Member will pay the postage fees for the reshipment. Should the Gift Card balance have been spent, or in the case of voucher or pre-loaded Gift Card orders, the Member will be liable for the replacement of the order, except in the case of orders sent by tracked and insured mail. NE will not deactivate or provide credits for any part of the value associated with any codes and/or eCodes. Once the code and/or eCode has been sent to the Member, the Member assumes all risks associated with the code and no code returns will be accepted.. CANCEllATION FORM If you wish to cancel your monthly membership, you can cancel your membership with immediate effect in the following ways: • Online via the online cancellation service (available through the Profile area of the Website when You are logged in). • By calling our Customer Service Representatives to the phone numbers set out in the page “Contact us” (Monday to Friday 8am-8pm, and Saturday 9am- 4pm). You can also cancel: • By email: at xxxxxxxxxxxxxxx@xxxxxxxxx.xxx (estimated time to process: 72 hours). • In writing fill out the cancellation form featured below and send this to: (estimated time to process: 10 working days). NX Rewards Sentinel House, Airspeed Road, Portsmouth, Hampshire, P03 5RF I hereby give notice that I cancel my contract for the supply of the following service: NX Rewards. Ordered on: …………………………………………………………………………………………………………… Membership details First name: …………………………………………………………………………………………………………… Last name: …………………………………………………………………………………………………………… Address: …………………………………………………………………………………………………………… Postcode: …………………………………………………………………………………………………………… Town: …………………………………………………………………………………………………………… Membership number: …………………………………………………………………………………………………………… Date: …………………………………………………………………………………………………………… Signature: ……………………………………………………………………………………………………………

Appears in 1 contract

Samples: Rewards Membership Terms

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