Claims Complaints. In the event of you being dissatisfied with the way in which your claim is being handled, please contact us on: Contact telephone number: 0000 00 00 00 Email address: xxxxxx.xxxxxxxxxx@xxxxxxx.xxx In the event that you want to escalate your claim after discussing it with the Insurer’s claims manager, you can refer it to the Ombudsman for Short-term Insurance. Escalation of complaints
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