Clause 139. 5 does not preclude the Participant from returning to the Provider. If Services Australia notifies the Provider that a Participant (Mutual Obligation): stops receiving Income Support Payments; or commences Education or Training that changes their income support status to Austudy, Abstudy or Youth Allowance (Student); and the Participant advises the Provider that they do not wish to receive Program Services, the Provider must, subject to clause 139.7, perform a Provider Exit for the Participant. If a Participant (Mutual Obligation) advises the Provider that they wish to continue to receive Program Services, the Provider must update the Participant’s record on the Department’s IT System, and specify that the Participant is a Volunteer (Non-mutual Obligation).
Clause 139. 5 does not preclude the Participant from returning to the Provider. If DHS notifies the Provider that a Participant (Mutual Obligation): stops receiving Income Support Payments; or commences Education or Training that changes their income support status to Austudy, Abstudy or Youth Allowance (Student); and the Participant advises the Provider that they do not wish to receive Program Services, the Provider must, subject to clause 139.7, perform a Provider Exit for the Participant. If a Participant (Mutual Obligation) advises the Provider that they wish to continue to receive Program Services, the Provider must update the Participant’s record on the Department’s IT System, and specify that the Participant is a Volunteer (Non-mutual Obligation).
