CLIENT COMPLAINT PROCEDURE. In the event the Agency receives a complaint that is non-criminal in nature and determines a formal investigation is necessary, the Agency will notify the employee of the investigation, provided such notice does not compromise the ability to investigate. Such notice shall include the general nature of the complaints. Before the investigation is completed, the employee will be given an opportunity to provide information he/she deems relevant.
Appears in 3 contracts
Samples: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement
