Common use of CLIENT COMPLAINT PROCEDURES Clause in Contracts

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met. 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met. 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. SNEMT TC will document client’s issues on the complaint form (sample in Section XI.EXI) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC SNEMT provider will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: E698D8F8-A9B3-46FA-8AD3-BAC2DD2BC10F 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: C5D8E3D8-60B9-4EEE-99F5-398C4C9248C0 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: A6A3E017-8D27-4856-8392-1DDF17A70866 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: 8F0E4DB3-A5A7-42C5-AFEE-FC5805072818 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: 5C4EC817-72A3-4CC4-B2F1-FA9CF4EC49CF 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: 04598505-6C1B-46B2-976C-86EEE378AEA4 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: 620302D3-07E0-4A50-8C87-DF51B4EE0FE4 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: 57F96789-E202-4977-9F2C-F7BB3D524B90 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.

CLIENT COMPLAINT PROCEDURES. Actions to ensure that client complaints are addressed and resolved in a timely matter and to ensure client’s needs are met.. DocuSign Envelope ID: C69824CB-EF56-44EA-A2AE-22F9123E20DA 1. Client calls SNEMT provider with complaint or provider receives complaint from third party and contacts client. 2. TC will document client’s issues on the complaint form (sample in Section XI.E) and notify appropriate parties. 3. TC will follow up with client’s concerns and establish a plan of action within 2 business days. 4. TC will document resolution of issue on the complaint form. 5. TC will inform client of corrective steps taken within 3 business days and ensure client is satisfied. 6. TC and manager will review and sign complaint form. 7. Completed complaint form is placed in locked client file. 8. TC will report unresolved client complaints to manager for guidance and resolution. 9. TC will notify OoA Program Administrator of client’s complaint and plan of action within five working days of receipt of complaint.