Client Complaints. 12.1 The Partner will promptly inform the Company by telephone and in writing, of any complaint against the Company and/or any of its Affiliated Entities Upon Company’s request the Partner shall submit a full and detailed report with any supporting documents relating to the complaint within five (5) days of receiving the complaint. 12.2 The Partner agrees to notify the Company of any written complaint received from any Introduced Client which relates to any function that the Partner has undertaken and, in the event, the Partner agrees action is necessary, it undertakes to take reasonable steps to amend its procedures to avoid the occurrence of similar complaints in the future.
Appears in 5 contracts
Samples: Partnership Agreement, Partnership Agreement, Partnership Agreement
Client Complaints. 12.1 The Partner will promptly inform the Company by telephone and in writing, of any complaint against the Company and/or any of its Affiliated Affiliated Entities Upon Company’s request the Partner shall submit a full and detailed report with any supporting documents relating to the complaint within five five (5) days of receiving the complaint.
12.2 The Partner agrees to notify the Company of any written complaint received from any Introduced Client which relates to any function that the Partner has undertaken and, in the event, the Partner agrees action is necessary, it undertakes to take reasonable steps to amend its procedures to avoid the occurrence of similar complaints in the future.
Appears in 4 contracts
Samples: Partnership Agreement, Partnership Agreement, Partnership Agreement
Client Complaints. 12.1 The Partner will promptly inform the Company by telephone and in writing, of any complaint against the Company and/or any of its Affiliated Entities Company. Upon Company’s request the Partner shall submit a full and detailed report with any supporting documents relating to the complaint within five five (5) days of receiving the complaint.
12.2 The Partner agrees to notify the Company of any written complaint received from any Introduced Client which relates to any function that the Partner has undertaken and, in the event, the Partner agrees action is necessary, it undertakes to take reasonable steps to amend its procedures to avoid the occurrence of similar complaints in the future.
Appears in 4 contracts
Samples: Partnership Agreement, Partnership Agreement, Partnership Agreement
Client Complaints. 12.1 The Partner will promptly inform the Company by telephone and in writing, of any complaint against the Company and/or any of its Affiliated Affiliated Entities Upon Company’s request the Partner shall submit a full and detailed report with any supporting documents relating to the complaint within five five (5) days of receiving the complaint.
12.2 The Partner agrees to notify the Company of any written complaint received from any Introduced Client which relates to any function that the Partner has undertaken and, in the event, the Partner agrees action is necessary, it undertakes to take reasonable steps to amend its procedures to avoid the occurrence of similar complaints in the future.agrees
Appears in 2 contracts
Samples: Partnership Agreement, Partnership Agreement
Client Complaints. 12.1 13.1 The Partner will promptly inform the Company by telephone and in writing, of any complaint against the Company and/or any of its Affiliated Affiliated Entities Upon Company’s request the Partner shall submit a full and detailed report with any supporting documents relating to the complaint within five five (5) days of receiving the complaint.
12.2 13.2 The Partner agrees to notify the Company of any written complaint received from any Introduced Client which relates to any function that the Partner has undertaken and, in the event, the Partner agrees action is necessary, it undertakes to take reasonable steps to amend its procedures to avoid the occurrence of similar complaints in the future.
Appears in 1 contract
Samples: Partnership Agreement
Client Complaints. 12.1 The Partner will promptly inform the Company by telephone and in writing, of any complaint against the Company and/or any of its Affiliated Affiliated Entities Upon Company’s request the Partner shall submit a full and detailed report with any supporting documents relating to the complaint within five five (5) days of receiving the complaint.
12.2 The Partner agrees to notify in writing the Company of any written complaint received from any Introduced Client which relates to any function that the Partner has undertaken and, in the event, the Partner agrees action is necessary, it undertakes to take reasonable steps to amend its procedures to avoid the occurrence of similar complaints in the future.
Appears in 1 contract
Samples: Partnership Agreement
Client Complaints. 12.1 12.1. The Partner will promptly inform the Company by telephone and in writing, of any complaint against the Company and/or any of its Affiliated Affiliated Entities Upon Company’s request the Partner shall submit a full and detailed report with any supporting documents relating to the complaint within five five (5) days of receiving the complaint.
12.2 12.2. The Partner agrees to notify the Company of any written or verbal complaint received from any Introduced Client which relates to any function that the Partner has undertaken undertaken, and, in the event, the Partner agrees action is necessary, it undertakes to take reasonable steps to amend its procedures to avoid the occurrence of similar complaints in the future.
Appears in 1 contract
Samples: Partnership Agreement