Client Services. High levels of client service attract patients and improve patient retention. Metrics on performance for each employee group will be posted on an annual basis or more frequently as required. Employee commitment to customer service can have a direct impact on the financial performance of the OFC.
Appears in 2 contracts
Samples: Collective Agreement, Collective Agreement
Client Services. High levels of client service attract patients and improve patient retention. Metrics on performance for each employee Employee group will be posted on an annual basis or more frequently as required. Employee commitment to customer service can have a direct impact on the financial performance of the OFC.
Appears in 2 contracts
Samples: Collective Agreement, Collective Agreement