Client Specific Configuration and Misuse of Application Sample Clauses

Client Specific Configuration and Misuse of Application. Where Client’s request is (a) for the Application to be changed, (b) for Client's data to be amended by a data fix resulting from misuse of the Application or from errors within the Client specific configured content or (c) ad-hoc consultancy or training in the use of the Application, this is not Support and Maintenance and Verisk may recommend that a Change Request is raised. Verisk’s Support and Maintenance Service does not include any Client specific configured content regardless of whether this is configured by Verisk or the Client. Configuration performed by Xxxxxx on behalf of the Client, and support of that configuration, must form part of a separate executed Statement of Work.
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Related to Client Specific Configuration and Misuse of Application

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