Common use of Complaint File and Reports Clause in Contracts

Complaint File and Reports. (A) Grantee shall keep an accurate and comprehensive file of any and all complaints regarding the Cable System, in a manner consistent with the privacy rights of Subscribers, and Grantee's actions in response to those complaints. Those files shall remain open to Grantor during normal business hours. Upon written request, Grantee shall provide an executive summary report quarterly (within 45 days of the end of the preceding quarter) to Grantor, which shall include the following information:

Appears in 2 contracts

Samples: Cable Television System Franchise Agreement, Cable Television System Franchise Agreement

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Complaint File and Reports. (A) Grantee shall keep an accurate and comprehensive file of any and all complaints regarding the Cable System, in a manner consistent with the privacy rights of Subscribers, and GranteeXxxxxxx's actions in response to those complaints. Those files shall remain open to Grantor during normal business hours. Upon written request, Grantee shall provide an executive summary report quarterly (within 45 days of the end of the preceding quarter) to Grantor, which shall include the following information:

Appears in 2 contracts

Samples: Cable Television System Franchise Agreement, Cable Television System Franchise Agreement

Complaint File and Reports. (A) Grantee shall keep an accurate and comprehensive file of any and all complaints regarding the Cable SystemSystem for the previous twelve (12) months, in a manner consistent with the privacy rights of Subscribers, and Grantee's actions in response to those complaints. Those files , and shall remain open provide such information to Grantor during normal business hours. Upon within sixty (60) days of a written request, Grantee shall provide an executive summary report quarterly (within 45 days of the end of the preceding quarter) to Grantor, which shall include the following information:.

Appears in 1 contract

Samples: export.amlegal.com

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Complaint File and Reports. (A) Grantee shall keep an accurate and comprehensive file of any and all complaints regarding the Cable System, in a manner consistent with the privacy rights of Subscribers, and GranteeXxxxxxx's actions in response to those complaints. Those files shall remain open to Grantor during normal business hours. Upon written request, Grantee shall provide an executive summary report quarterly of previous quarter (within 45 days of the end of the preceding quarter) to Grantor, which shall include the following information:

Appears in 1 contract

Samples: Cable Television System Franchise Agreement

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