Complaint, Grievance, Fair Hearing Components. A. The Contractor's Member Advisory Committee shall establish, maintain, and provide support to a Complaint and Grievance Committee that is accountable to the Governing Body on issues addressed by the Complaint and Grievance Committee. The Complaint and Grievance Committee membership must include Participants, caregivers, and others to be identified by BSASP. The Complaint and Grievance Committee will review the Contractor's performance in carrying out the Complaint and Grievance procedures and make recommendations for improvements to the procedures.
Appears in 2 contracts
Samples: www.dhs.pa.gov, www.pa.gov
Complaint, Grievance, Fair Hearing Components. A. The Contractor's Member Advisory Committee shall establish, maintain, and provide support to a Complaint and Grievance Committee that is accountable to the Governing Body on issues addressed by the Complaint and Grievance Committee. The Complaint and Grievance Committee membership must include Participants, caregivers, and others to be identified by BSASP. The Complaint and Grievance This Committee will review the Contractor's performance in carrying out the Complaint and Grievance procedures and make recommendations for improvements to the procedures.
Appears in 2 contracts
Samples: www.dhs.pa.gov, www.pa.gov
Complaint, Grievance, Fair Hearing Components. A. The Contractor's Member Advisory Committee shall establish, maintain, and provide support to a Complaint and Grievance Committee that is accountable to the Governing Body on issues addressed by the Complaint and Grievance Committee. The Complaint and Grievance Committee membership must include Participants, caregivers, and others to be identified by BSASPBAS. The Complaint and Grievance This Committee will review the Contractor's performance in carrying out the Complaint and Grievance procedures and make recommendations for improvements to the procedures.
Appears in 1 contract
Samples: www.dhs.pa.gov