Common use of Complaint Investigation Clause in Contracts

Complaint Investigation. 19.11.05.01 Harassment is one of the most sensitive issues in the workplace. Because of this, a complaint procedure must be flexible, confidential, apply to all situations, available to everyone, and provide a mechanism for investigation. All harassment complaints will be investigated in a prompt, confidential and impartial manner until such time as they are resolved. Breaches of confidentiality may be subject to discipline. 19.11.05.02 Any employee who believes they are the victim of harassment is encouraged to report the matter. Retaliation in any form against a complainant or a witness in a harassment investigation is unacceptable and may be subject to discipline. In any instance of retaliation, management is responsible for ensuring corrective action is taken, up to and including dismissal. 19.11.05.03 All information concerning the complaint will be kept confidential, and all reasonable steps will be taken by the Company and the Union to ensure this happens. However, should the matter not be resolved though this Article and proceed to arbitration or a human rights tribunal, the investigators report may be subject to subpoena and become part of public record. No information concerning the complaint will be placed on the file of any witness unless it is confirmed that a witness has given false testimony or has acted in a vindictive manner. 19.11.05.04 The complainant will have the option of starting the investigation process at Stage 1 or Stage 2.

Appears in 2 contracts

Samples: Collective Agreement, Collective Agreement

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Complaint Investigation. 19.11.05.01 19.09.05.01 Harassment is one of the most sensitive issues in the workplace. Because of this, a complaint procedure must be flexible, confidential, apply to all situations, available to everyone, and provide a mechanism for investigation. All harassment complaints will be investigated in a prompt, confidential and impartial manner until such time as they are resolved. Breaches of confidentiality may be subject to discipline. 19.11.05.02 19.09.05.02 Any employee who believes they are the victim of harassment is encouraged to report the matter. Retaliation in any form against a complainant or a witness in a harassment investigation is unacceptable and may be subject to discipline. In any instance of retaliation, management is responsible for ensuring corrective action is taken, up to and including dismissal. 19.11.05.03 19.09.05.03 All information concerning the complaint will be kept confidential, and all reasonable steps will be taken by the Company company and the Union union to ensure this happens. However, should the matter not be resolved though through this Article and proceed to arbitration or a human rights tribunal, the investigators report may be subject to subpoena and become part of the public record. No information concerning the complaint will be placed on the file of any witness unless it is confirmed that a witness has given false testimony or has acted in a vindictive manner. 19.11.05.04 19.09.05.04 The complainant will have the option of starting the investigation process at Stage 1 or Stage 2.

Appears in 1 contract

Samples: Collective Agreement

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Complaint Investigation. 19.11.05.01 Harassment is one of the most sensitive issues in the workplace. Because of this, a complaint procedure must be flexible, confidential, apply to all situations, available to everyone, and provide a mechanism for investigation. All harassment complaints will be investigated in a prompt, confidential and impartial manner until such time as they are resolved. Breaches of confidentiality may be subject to discipline. 19.11.05.02 Any employee who believes they are the victim of harassment is encouraged to report the matter. Retaliation in any form against a complainant or a witness in a harassment investigation is unacceptable and may be subject to discipline. In any instance of retaliation, management is responsible for ensuring corrective action is taken, up to and including dismissal. 19.11.05.03 All information concerning the complaint will be kept confidential, and all reasonable steps will be taken by the Company and the Union to ensure this happens. However, should the matter not be resolved though this Article and proceed to arbitration or a human rights tribunal, the investigators report may be subject to subpoena and become part of public record. No information concerning the complaint will be placed on the file of any witness unless it is confirmed that a witness has given false testimony or has acted in a vindictive manner. 19.11.05.04 The complainant will have the option of starting the investigation process at Stage 1 or Stage 2. 19.11.

Appears in 1 contract

Samples: Collective Agreement

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