Common use of Complaints about Operation of Shoreway Center Clause in Contracts

Complaints about Operation of Shoreway Center. All complaints about the operation or maintenance of the Shoreway Center shall be directed to the person designated as General Manager by Contractor. The General Manager shall compile a log of all complaints brought to his or her attention or that of his or her staff, indicating the date and time the complaint was received; the name, address and telephone number of the party making the complaint; and the action taken to address and solve the issue related to the complaint. Each month Contractor shall send to AUTHORITY a copy of the log of complaints for the previous month.