COMPLAINTS PROCEDURE FOR CLIENTS. The Company, have adopted this Complaints Procedure in order to ensure a fair and quick process for handling complaints that may arise from our relationship. 17.1. Submitting your Complaint
Appears in 4 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
COMPLAINTS PROCEDURE FOR CLIENTS. The Company, have Company has adopted this Complaints Procedure in order to ensure a fair and quick process for handling complaints that may arise from our relationship.
17.1. Submitting your Complaint
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
COMPLAINTS PROCEDURE FOR CLIENTS. The Company, Company have adopted this Complaints Procedure in order to ensure a fair and quick process for handling complaints that may arise from our relationship.
17.1. Submitting your Complaint19.1 SUBMITTING YOUR COMPLAINT
Appears in 1 contract
Samples: Terms and Conditions
COMPLAINTS PROCEDURE FOR CLIENTS. The Company, have adopted this Complaints Procedure in order to ensure a fair and quick process for handling complaints that may arise from our relationship.
17.1. Submitting your Complaint
Appears in 1 contract
Samples: Client Agreement
COMPLAINTS PROCEDURE FOR CLIENTS. The Company, Company have adopted this Complaints Procedure in order to ensure a fair and quick process for handling complaints complaints, that may arise from our relationship.
17.11. Submitting SUBMITTING YOUR COMPLAINT You should address your Complaintcomplaint via email to us, according to the Contact Us details on the Website. The email should contain your name, your trading account number, and the nature of the complaint. Anonymous complaints will not be treated. Once you successfully complete and submit your complaint, the Compliance Department of the Company shall handle and investigate your complaint.
Appears in 1 contract
Samples: Client Agreement
