Common use of Component Monitoring Clause in Contracts

Component Monitoring. SNMP monitoring of Switch hardware or software components are performed on Customer Switch. Component tests will be performed every five (5) minutes. Each component test is performed by performing an SNMP poll of a specific OID and comparing the result of that SNMP poll to specific values. Example components are as follows: - CPU - Hard drives - Power supplies - Service status If the component test reports success the component is considered to be fully available. No alert will be sent. If the component test reports a degraded condition the component is considered to be degraded. An alert will be sent to LightEdge and/or to an email contact defined by the Customer. If the component test fails, reports an unknown condition or reports a down condition the component is considered to be down. An alert will be sent to LightEdge and/or to an email contact defined by the Customer. This feature may require the installation of additional software on the Customer Router and requires remote network access to this software running on the Customer Router. Customer is responsible for working with LightEdge to ensure that the software can be successfully installed on the Customer Router and that this software responds properly to component tests. This feature is subject to compatible SNMP OID. If SNMP OID is not available than component test may not be possible. This feature includes up to five (5) component tests. Additional tests may be available at additional cost.

Component Monitoring. SNMP monitoring of Switch Router hardware or software components are performed on Customer SwitchRouter. Component tests will be performed every five (5) minutes. Each component test is performed by performing an SNMP poll of a specific OID and comparing the result of that SNMP poll to specific valuesvalues on the Router’s database. Example components are as follows: - CPU - Hard drives - Power supplies - Service status If the component test reports success the component is considered to be fully available. No alert will be sent. If the component test reports a degraded condition the component is considered to be degraded. An alert will be sent to LightEdge and/or to an email contact defined by the Customer. If the component test fails, reports an unknown condition or reports a down condition the component is considered to be down. An alert will be sent to LightEdge and/or to an email contact defined by the Customer. This feature may require the installation of additional software on the Customer Router and requires remote network access to this software running on the Customer Router. Customer is responsible for working with LightEdge to ensure that the software can be successfully installed on the Customer Router and that this software responds properly to component tests. This feature is subject to compatible SNMP OID. If SNMP OID is not available than then component test may not be possible. This feature includes up to five (5) component tests. Additional tests may be available at additional cost.