Conditions to ask for the Technical Support Sample Clauses

Conditions to ask for the Technical Support. In order to ask for the technical support the Client shall create an incident ticket on the official support portal of the Supplier. As the time of writing, the Supplier’s official technical support portal is xxxxx://xxxxxxx.xxxxxxxxxx.xxx. In order to login to the support portal, credentials are provided to the Client once the technical support agreement takes effect. In order to ease his technical intervention, the Supplier may ask the Client to fulfil all conditions including but not limited to: full remote access (even root access) on supported licensed products, access to configuration files and access to any files interacting with the supported product. The Client shall accept to fulfil the Supplier technical support conditions. The Supplier expressly disengages to intervene on non-accessible machines running supported product because of unknown reasons including but not limited to: hardware issues, network connectivity issues, loss of passwords. In extreme cases the Supplier may ask the Client to install the supported product from scratch on a new machine. The Client shall remain solely responsible of restoring or reconfiguring a freshly installed supported product. If necessary the Supplier may ask the Client to telephone him at the Supplier’s convenience. As the time of writing, the only used language for the technical support is English. When an incident ticket is created a severity is associated to it. The incident severity may be submitted by the Client but can be reviewed by the Supplier according to severity definitions below:
Sample 1
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Related to Conditions to ask for the Technical Support

  • Exclusion de garanties A. Si vous êtes un client qui est un consommateur (quelqu’un qui utilise le Logiciel tvOS en dehors son commerce, entreprise ou profession), il se peut que vous bénéficiez, dans votre pays de résidence, de droits selon lesquels les limitations suivantes ne s’appliqueraient pas à vous. Dans les pays où ces limitations sont interdites, elles ne s’appliquent pas à vous. Pour en savoir plus sur vos droits, prenez contact avec un organisme local de conseil aux consommateurs. B. VOUS RECONNAISSEZ ET ACCEPTEZ EXPRESSÉMENT QUE, DANS LA MESURE PERMISE PAR LA LÉGISLATION APPLICABLE, L’UTILISATION DU LOGICIEL tvOS ET DE TOUT SERVICE FOURNI OU ACCESSIBLE PAR LEDIT LOGICIEL tvOS EST À VOS RISQUES ET PÉRILS ET QUE VOUS ASSUMEZ L’INTÉGRALITÉ DES RISQUES RELATIFS À LA QUALITÉ, AUX PERFORMANCES, À L’EXACTITUDE ET AUX EFFORTS. C. DANS LES LIMITES MAXIMALES AUTORISÉES PAR LA LÉGISLATION EN VIGUEUR, LE LOGICIEL tvOS ET LES SERVICES SONT FOURNIS « TELS QUELS » AVEC TOUS LEURS DÉFAUTS ET SANS AUCUNE GARANTIE D’AUCUNE SORTE. tvOS ET LES CONCÉDANTS D’APPLE (DÉSIGNÉS COLLECTIVEMENT PAR L’EXPRESSION « APPLE » AUX FINS DES DISPOSITIONS DES PARAGRAPHES 7 ET 8) EXCLUENT PAR LA PRÉSENTE LICENCE LA TOTALITÉ DES GARANTIES ET CONDITIONS, EXPLICITES, TACITES OU LÉGALES, Y COMPRIS DE FAÇON NON LIMITATIVE LES GARANTIES ET/OU CONDITIONS IMPLICITES DE QUALITÉ MARCHANDE, DE QUALITÉ SATISFAISANTE, D’ADÉQUATION À UN OBJECTIF PARTICULIER, D’EXACTITUDE, DE SÉRÉNITÉ D’UTILISATION ET DE NON EMPIÉTEMENT SUR LES DROITS DE TIERCES PARTIES, LE TOUT À L’ÉGARD DU LOGICIEL tvOS ET DES SERVICES. D. APPLE NE GARANTIT NULLEMENT L’ABSENCE DE TROUBLES LORS DE VOTRE UTILISATION DU LOGICIEL tvOS ET DES SERVICES, QUE LES FONCTIONS CONTENUES DANS LE LOGICIEL tvOS OU LES SERVICES EXÉCUTÉS OU FOURNIS PAR CELUI-CI CORRESPONDRONT À VOS BESOINS, QUE LE FONCTIONNEMENT DU LOGICIEL tvOS OU DES SERVICES SERA ININTERROMPU OU EXEMPT D’ERREUR, QUE TOUS LES SERVICES SERONT TOUJOURS DISPONIBLES, QUE TOUT DÉFAUT DU LOGICIEL tvOS OU DES SERVICES SERA CORRIGÉ OU QUE LE LOGICIEL tvOS SERA COMPATIBLE AVEC TOUT AUTRE LOGICIEL, APPLICATION OU SERVICE TIERS. L’INSTALLATION DU LOGICIEL tvOS PEUT AFFECTER LA DISPONIBILITÉ ET L’UTILISATION DE LOGICIELS, APPLICATIONS OU SERVICES XX XXXXXX PARTIE, AINSI QUE DE PRODUITS ET SERVICES APPLE. E. VOUS RECONNAISSEZ ÉGALEMENT QUE LE LOGICIEL tvOS ET LES SERVICES NE SONT NI DESTINÉS NI ADAPTÉS À UN USAGE DANS DES SITUATIONS OU DES ENVIRONNEMENTS OÙ UNE DÉFAILLANCE, DES ERREURS OU DES INEXACTITUDES DU CONTENU, DES DONNÉES OU DES INFORMATIONS FOURNIS PAR LE LOGICIEL tvOS OU LES SERVICES RISQUENT D’ENTRAÎNER DES BLESSURES, DES ACCIDENTS XXXXXX OU MORTELS POUR LES PERSONNES OU DES DOMMAGES PHYSIQUES OU ENVIRONNEMENTAUX. CES SITUATIONS COMPRENNENT NOTAMMENT LE FONCTIONNEMENT D’INSTALLATIONS NUCLÉAIRES, LA NAVIGATION OU LES SYSTÈMES DE COMMUNICATION AÉRIENS, LE CONTRÔLE AÉRIEN, LES SYSTÈMES D’ENTRETIEN ARTIFICIEL DE LA VIE OU LES SYSTÈMES D’ARMEMENT.

  • Customer Warranties Customer warrants that (i) if an entity, it is duly organized and validly existing in good standing; (ii) it is duly authorized to execute, deliver, and perform its obligations under this Agreement; (iii) when duly executed and delivered by each Party, the Agreement will constitute Customer’s legal, valid, and binding obligation, enforceable against it in accordance with its terms; (iv) it is not insolvent and is paying all of its debts as they become due; (v) any payments made pursuant to the Agreement are intended by it to be a substantially contemporaneous exchange for new value given to it; (vi) each payment made of a debt incurred by it under this Agreement is or was in the ordinary course of its business or financial affairs, and (vii) all information supplied by Customer is complete and accurate.

  • GENERAL CONDITIONS OF CONTRACT (National Treasury - General Conditions of Contract (revised July 2010))

  • Conditions of Use CLIENT acknowledges that its use of the Site is subject to and conditioned upon the following terms and agrees that TAILGATE GUYS may exercise any of the remedies set forth herein for CLIENTS failure to comply: a. CLIENT shall comply with all rules and regulations established by TAILGATE GUYS, University of Michigan, and any other applicable authority, including but not limited to parking regulations in effect on campus. A copy of current rules and regulations is attached hereto as Exhibit A, which shall be subject to adjustment at any time by TAILGATE GUYS, University of Michigan or other applicable authorities. b. CLIENT shall be permitted to access the Site at the respective times set forth in the rules or otherwise determined by TAILGATE GUYS and University of Michigan. c. CLIENT acknowledges all risks related to its attendance and use of the site, including risk of damage to or loss of property or risk of serious personal injury or death, and accepts sole responsibility for such risks. CLIENT shall secure all personal property in and around the Site and shall take all precautions necessary to prevent theft or destruction thereof. CLIENT expressly acknowledges and agrees that TAILGATE GUYS shall not be responsible for any personal property of or injury to CLIENT at any time. TAILGATE GUYS will not remove or hold for safe-keeping any personal items left on the Site after event closing and same will be subject to removal by University of Michigan facilities. CLIENT may be subject to costs and fees associated with such removal. d. Eligibility for any TAILGATE GUYS drop off service is determined by Tailgate Guys in its sole discretion and is based on University restrictions, staffing availability and other factors. If CLIENT is eligible to participate in any TAILGATE GUYS drop off service, the CLIENT is responsible for properly packaging all items that will be transported and otherwise agrees to comply with procedures established by TAILGATE GUYS for this “drop off service,” including but not limited to any limitations with regard to the amount and size of items to be transported. TAILGATE GUYS will not be responsible for any damaged or broken items during unloading or loading and transportation to or from the Site. e. CLIENT shall respect the interests of other fans and clients of TAILGATE GUYS and shall not engage in or permit disorderly or offensive conduct in or around the Site. CLIENT further agrees not to exceed the maximum number of guests allowed within the as set forth in the Exhibit A. Should CLIENT violate these provisions, TAILGATE GUYS management will give CLIENT a verbal warning. If CLIENT fails to promptly come into compliance, TAILGATE GUYS may immediately revoke CLIENT’s rights to the Site and in its sole and absolute discretion terminate this Agreement. Upon such revocation or termination, all amounts paid to TAILGATE GUYS with be forfeited by CLIENT and retained by TAILGATE GUYS. f. CLIENT shall not move, alter, or disrupt operation of any media equipment provided by TAILGATE GUYS. In the event of inclement weather, TAILGATE GUYS reserves the exclusive right to cover and protect all equipment associated with the Media Package with such materials and coverings as it deems appropriate, which may include gator covers or hard cases for TV’s, plastic bags for receivers and generators or the like (collectively, the "Protective Equipment"). CLIENT shall not remove any Protective Equipment or items contained inside Protective Equipment, and expressly acknowledges and agrees that only TAILGATE GUYS staff shall have authority to do so. CLIENT acknowledges and agrees that its right to use the media equipment may be suspended, without refund, at TAILGATE GUYS option, for violation of these provisions, and CLIENT further assumes all responsibility for any damages to media equipment resulting from violation of these provisions and shall reimburse TAILGATE GUYS for the cost to repair or replace damaged equipment. g. CLIENT shall keep the Site in a neat and orderly manner at all times and may incur fees set forth on Exhibit A, attached hereto and made a part hereof. h. CLIENT acknowledges and agrees that the signage identifying each Site is uniform and provided by TAILGATE GUYS, who reserves the right to omit any vulgar, offensive or discriminatory content requested by CLIENT, in the sole and absolute discretion of TAILGATE GUYS. i. TAILGATE GUYS reserves the right to immediately terminate CLIENT’s use of the Site for violation of the conditions of use. In addition, CLIENT shall be responsible for payment of all damages incurred by TAILGATE GUYS as a result of CLIENT’s failure to comply with the foregoing conditions of use or as a result of damages by CLIENT of any equipment of TAILGATE GUYS. To insure compliance and payment of damages or fines, CLIENT agrees to keep a credit card on file with TAILGATE GUYS, and hereby authorizes TAILGATE to charge said credit card amounts owing as a result of its breach; provided that TAILGATE GUYS delivers to CLIENT an itemization of said charges and receipt for payment thereof.

  • Supplier Warranties The warranties made by Supplier with respect to each Product are solely those that are contained in the product insert accompanying such Product. No other affirmation of fact or promise made by Distributor or its Suppliers, whether or not in this Agreement, by words or action shall constitute a warranty. The foregoing warranty does not extend to any Product that is modified or altered, or treated with abuse, negligence or other improper treatment. Standard Limited Warranty. Distributor shall pass on to Subdistributor so that it may pass on to the customers the Supplier’s standard limited warranty for Products, including limitations set for in subsection (b) Limitation of Liability and Warranty below. Except for the stated warranty set forth on, or included with, the Products as delivered to the Subdistributor and /or its customers, the warranty and remedy set forth in this 0 are exclusive and all other warranties, guarantees or representations, express or implied, by Distributor’s Suppliers with respect to the applicable Products, including, without limitation, warranties of merchantability and fitness for particular purpose, and any other obligation or liability of Distributor and its Suppliers to Subdistributor or to any third party with respect to the Products, are hereby excluded. This warranty is contingent upon proper use of a Product in the application for which such Product was intended and does not cover Products that were modified without Distributor or its Supplier’s prior written approval, that have expired or that were subjected to physical, chemical or electrical stress that the products were not originally designed for.

  • Customer Warranty Customer’s and its End Users’ use of the Services must always comply with all applicable Laws and this Agreement.

  • GENERAL TERMS & CONDITIONS 23.1 TRAINING: Service Provider shall train designated Bank officials on the configuration, operation/ functionalities, maintenance, support & administration for software, application architecture and components, installation, troubleshooting processes of the proposed Services as mentioned in this Agreement.

  • General Conditions; Definitions 1.01. The General Conditions (as defined in the Appendix to this Agreement) constitute an integral part of this Agreement. 1.02. Unless the context requires otherwise, the capitalized terms used in this Agreement have the meanings ascribed to them in the General Conditions or in the Appendix to this Agreement.

  • General Conditions (i) Each party will make each payment or delivery specified in each Confirmation to be made by it, subject to the other provisions of this Agreement. (ii) Payments under this Agreement will be made on the due date for value on that date in the place of the account specified in the relevant Confirmation or otherwise pursuant to this Agreement, in freely transferable funds and in the manner customary for payments in the required currency. Where settlement is by delivery (that is, other than by payment), such delivery will be made for receipt on the due date in the manner customary for the relevant obligation unless otherwise specified in the relevant Confirmation or elsewhere in this Agreement. (iii) Each obligation of each party under Section 2(a)(i) is subject to (1) the condition precedent that no Event of Default or Potential Event of Default with respect to the other party has occurred and is continuing, (2) the condition precedent that no Early Termination Date in respect of the relevant Transaction has occurred or been effectively designated and (3) each other applicable condition precedent specified in this Agreement.

  • Manufacturer Warranties Prior to the transfer to the Interconnected Transmission Owner of title to the Transmission Owner Interconnection Facilities built by the Interconnection Customer, the Interconnection Customer shall produce documentation satisfactory to the Interconnected Transmission Owner evidencing the transfer to the Interconnected Transmission Owner of all manufacturer warranties for equipment and/or materials purchased by the Interconnection Customer for use and/or installation as part of the Transmission Owner Interconnection Facilities built by the Interconnection Customer.

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